All USB ports fail; Ubuntu Natty; Dell Inspiron 1546

Bug #761894 reported by Sly
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Using: Ubuntu 11.04 (Natty), Beta 2 64-bit

/var/log/dmesg:

[ 5.360410] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
[ 5.360471] ohci_hcd 0000:00:12.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 5.360491] ohci_hcd 0000:00:12.0: OHCI Host Controller
[ 5.360537] ohci_hcd 0000:00:12.0: new USB bus registered, assigned bus number 1
[ 15.360253] ohci_hcd 0000:00:12.0: USB HC takeover failed! (BIOS/SMM bug)
[ 15.360257] ohci_hcd 0000:00:12.0: can't setup
[ 15.360263] ohci_hcd 0000:00:12.0: USB bus 1 deregistered
[ 15.360377] ohci_hcd 0000:00:12.0: PCI INT A disabled
[ 15.360380] ohci_hcd 0000:00:12.0: init 0000:00:12.0 fail, -16
[ 15.360388] ohci_hcd: probe of 0000:00:12.0 failed with error -16
[ 15.360404] ohci_hcd 0000:00:12.1: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 15.360426] ohci_hcd 0000:00:12.1: OHCI Host Controller
[ 15.360465] ohci_hcd 0000:00:12.1: new USB bus registered, assigned bus number 1
[ 25.360252] ohci_hcd 0000:00:12.1: USB HC takeover failed! (BIOS/SMM bug)
[ 25.360256] ohci_hcd 0000:00:12.1: can't setup
[ 25.360260] ohci_hcd 0000:00:12.1: USB bus 1 deregistered
[ 25.360353] ohci_hcd 0000:00:12.1: PCI INT A disabled
[ 25.360356] ohci_hcd 0000:00:12.1: init 0000:00:12.1 fail, -16
[ 25.360362] ohci_hcd: probe of 0000:00:12.1 failed with error -16
[ 25.360381] ohci_hcd 0000:00:13.0: PCI INT A -> GSI 18 (level, low) -> IRQ 18
[ 25.360401] ohci_hcd 0000:00:13.0: OHCI Host Controller
[ 25.360439] ohci_hcd 0000:00:13.0: new USB bus registered, assigned bus number 1
[ 35.370253] ohci_hcd 0000:00:13.0: USB HC takeover failed! (BIOS/SMM bug)
[ 35.370255] ohci_hcd 0000:00:13.0: can't setup
[ 35.370259] ohci_hcd 0000:00:13.0: USB bus 1 deregistered
[ 35.370354] ohci_hcd 0000:00:13.0: PCI INT A disabled
[ 35.370357] ohci_hcd 0000:00:13.0: init 0000:00:13.0 fail, -16
[ 35.370363] ohci_hcd: probe of 0000:00:13.0 failed with error -16
[ 35.370378] ohci_hcd 0000:00:13.1: PCI INT A -> GSI 18 (level, low) -> IRQ 18
[ 35.370399] ohci_hcd 0000:00:13.1: OHCI Host Controller
[ 35.370437] ohci_hcd 0000:00:13.1: new USB bus registered, assigned bus number 1
[ 45.380252] ohci_hcd 0000:00:13.1: USB HC takeover failed! (BIOS/SMM bug)
[ 45.380256] ohci_hcd 0000:00:13.1: can't setup
[ 45.380260] ohci_hcd 0000:00:13.1: USB bus 1 deregistered
[ 45.380336] ohci_hcd 0000:00:13.1: PCI INT A disabled
[ 45.380339] ohci_hcd 0000:00:13.1: init 0000:00:13.1 fail, -16
[ 45.380343] ohci_hcd: probe of 0000:00:13.1 failed with error -16

Nothing shows in lsusb.

Ports show in lspci:
00:12.0 USB Controller: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB7x0 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB7x0 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB EHCI Controller

Would love to see this fixed, so my mouse can finally work; or at least get a work around.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sly 1369 F.... pulseaudio
 /dev/snd/pcmC0D0p: sly 1369 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xf7ffc000 irq 16'
   Mixer name : 'IDT 92HD81B1X5'
   Components : 'HDA:111d7605,102802fa,00100104'
   Controls : 14
   Simple ctrls : 9
DistroRelease: Ubuntu 11.04
Frequency: Once a day.
HibernationDevice: RESUME=UUID=738ecf4d-320f-4ef7-90e4-f9689e0fb128
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta 1 amd64 (20110329.1)
Lsusb: Error: command ['lsusb'] failed with exit code 1:
MachineType: Dell Inc. Inspiron 1546
NonfreeKernelModules: wl fglrx
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic root=UUID=23db1c03-629d-49c3-b3be-fa13a0c777fb ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Regression: No
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-7-generic N/A
 linux-backports-modules-2.6.38-7-generic N/A
 linux-firmware 1.50
Reproducible: No
Tags: natty running-unity needs-upstream-testing
Uname: Linux 2.6.38-7-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
WifiSyslog:

dmi.bios.date: 02/01/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd02/01/2010:svnDellInc.:pnInspiron1546:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1546
dmi.sys.vendor: Dell Inc.

Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 761894

This will help us to find and resolve the problem. Thanks in advance!

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
summary: - All USB ports fail; Ubuntu Natty
+ All USB ports fail; Ubuntu Natty on an unknown system
Revision history for this message
Sly (netrefuge) wrote : AcpiTables.txt

apport information

tags: added: apport-collected needs-upstream-testing running-unity
description: updated
Revision history for this message
Sly (netrefuge) wrote : AlsaDevices.txt

apport information

Revision history for this message
Sly (netrefuge) wrote : BootDmesg.txt

apport information

Revision history for this message
Sly (netrefuge) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Sly (netrefuge) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Sly (netrefuge) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Sly (netrefuge) wrote : IwConfig.txt

apport information

Revision history for this message
Sly (netrefuge) wrote : Lspci.txt

apport information

Revision history for this message
Sly (netrefuge) wrote : PciMultimedia.txt

apport information

Revision history for this message
Sly (netrefuge) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Sly (netrefuge) wrote : ProcCpuinfo_.txt

apport information

Revision history for this message
Sly (netrefuge) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Sly (netrefuge) wrote : ProcModules.txt

apport information

Revision history for this message
Sly (netrefuge) wrote : RfKill.txt

apport information

Revision history for this message
Sly (netrefuge) wrote : UdevDb.txt

apport information

Revision history for this message
Sly (netrefuge) wrote : UdevLog.txt

apport information

Revision history for this message
Sly (netrefuge) wrote : Re: All USB ports fail; Ubuntu Natty on an unknown system

Well, I thought it was Beta 2. That's what I thought I was downloading, but apparently it says I'm still using Beta 1.

summary: - All USB ports fail; Ubuntu Natty on an unknown system
+ All USB ports fail; Ubuntu Natty; Dell Inspiron 1546
Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 647043, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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