Right-clicking doesn't work on HP ProBook 4520s using trackpad

[Dylan Taylor]

Right-clicking doesn't work at all in Ubuntu 10.10 or 11.04 when using the built-in trackpad on the HP ProBook 4520s. When I plugged in my HP MG-0133 wireless mouse, everything worked perfectly fine, but the trackpad would not recognize any right clicks.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-8-generic-pae 2.6.38-8.42
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic-pae 2.6.38.2
Uname: Linux 2.6.38-8-generic-pae i686
NonfreeKernelModules: wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dylan 1446 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd4800000 irq 42'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:111d7605,103c1413,00100402 HDA:80862804,80860101,00100000'
   Controls : 18
   Simple ctrls : 10
Date: Tue Apr 12 20:47:11 2011
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: Hewlett-Packard HP ProBook 4520s
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic-pae root=UUID=053b49b8-f1db-4238-b807-a149aeded3a1 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-8-generic-pae N/A
 linux-backports-modules-2.6.38-8-generic-pae N/A
 linux-firmware 1.50
SourcePackage: linux
StagingDrivers: brcm80211
Title: [STAGING]
UpgradeStatus: Upgraded to natty on 2011-04-12 (0 days ago)
dmi.bios.date: 02/18/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68AZZ Ver. F.0F
dmi.board.name: 1413
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 57.34
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68AZZVer.F.0F:bd02/18/2011:svnHewlett-Packard:pnHPProBook4520s:pvr:rvnHewlett-Packard:rn1413:rvrKBCVersion57.34:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 4520s
dmi.sys.vendor: Hewlett-Packard

[Ipeacocks (ipeacocks)]

right click work if you at one time click on right button of mouse and hold finger on free region of touchpad

[Dylan Taylor (dylanmtaylor)]

lpeacocks: I can confirm what you said.

[Ahmed Shams (ashams)]

@Dylan Taylor: Thank you for reporting this bug, and help making Ubuntu better. Unfortunately, Not always we have the capacity to triage bugs on timely manner.
As a matter of fact, this bug was originally reported against kernel(linux), thus apport(the bug reporting app) collected logs and configuration files for the kernel, now as it going to confirmed as xorg's syanptics driver issue, developers will need some more files to investigate it.

To do so, please run the following command from your terminal: 'apport-collect 759331'(without quotes).

Thanks.

[bugbot (bugbot)]

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

[penalvch (penalvch)]

Dylan Taylor, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Adnane Belmadiaf (daker)]

I am reopening this bug since this issue is still present in 12.04, just let me know if you need any informations, actually right click works only if you follow comment #3.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[penalvch (penalvch)]

Adnane Belmadiaf, could you please file a new report by executing the following in a terminal:
ubuntu-bug linux

For more on this, please see https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette . If you do file a new report, please feel free to subscribe me to it. Thank you for your understanding.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]