Can't connect to GTalk with empathy, worked in 10.10.

[motang]

Binary package hint: empathy

I can't seem to connect up to GTalk with empathy in Natty, but in 10.10 it worked.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: empathy 2.34.0-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
Architecture: i386
Date: Mon Apr 11 17:40:45 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta i386 (20110330)
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

[Alexey Golovin (spidermc)]

Same here. But not only GTalk is not working. All jabber accounts won't connect too.

[Blackbird (blackbird-ubuntu)]

Same problem here, Empathy's GTalk says: Disconnected - No reason specified.

Ubuntu 11.04 64bit
Empathy 2.34.0

[motang (mohan-ram)]

Easy work around for this is to go into the accounts and under GTalk click on the Advanced arrow and check mark both Encryption Required and Ignore SLL, fill in Server (if blank with talk.google.com) and port (if blank) with 5222, and check mark Use old SLL and click on Apply. That should do that trick.

[Alexey Golovin (spidermc)]

I tried this workaround for GTalk and also for another my jabber account (from Yandex.ru). It works. But it doesn't work for jabber account for russian social network Vkontakte which worked good in 10.10.

[motang (mohan-ram)]

Hmm that's odd that Vkontakte doesn't work. Did you double check to see if you the right info put in?

[Alexey Golovin (spidermc)]

motang, i'm checking it once in 2-3 hours. Yes, no success. But following this workaround solved issue with Gtalk and other Jabber account. VKontake's Jabber worked well on this particullar computer before upgrade to Natty.
(It worked without changing any parameter, just login/password. Now it won't connect whatever i check marks and options)

[motang (mohan-ram)]

Have you tried another jabber client such as emesene or pidgin?

[Alexey Golovin (spidermc)]

I haven't tried another clients on this machine with Natty. But this account (entering same credentials) works on another machine with Maverick and on my Nokia N900. So i think problem is in Empathy.
Again, i've set this account on this machine during the Maverick cycle and it worked well. It stopped connecting directly after upgrade to Natty.

[Victor Vargas (kamus)]

Are you still being affected by this behaviour in the latest release included in Ubuntu Natty Narwhal? I have checked this issue setting my personal account but it works fine for me.

[Jerome Gagnon (jerome-gagnon-1)]

It's seem that it was Empathy that was trying to connect to GTalk endlessy
with failure for an unknown reason that caused google to temporary ban the
account to avoid mass connection tryout I guess. I disabled auto-connect on
empathy, then 1 to 2 hours later, I was able to connect to GTalk with
empathy again. I didn't know what causes this behaviour in Empathy.

Thank you,

Jerome Gagnon

On Mon, Jul 11, 2011 at 5:27 PM, Kamus <email address hidden> wrote:

> Are you still being affected by this behaviour in the latest release
> included in Ubuntu Natty Narwhal? I have checked this issue setting my
> personal account but it works fine for me.
>
> ** Changed in: empathy (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: empathy (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (800165).
> https://bugs.launchpad.net/bugs/758240
>
> Title:
> Can't connect to GTalk with empathy, worked in 10.10.
>
> Status in “empathy” package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: empathy
>
> I can't seem to connect up to GTalk with empathy in Natty, but in
> 10.10 it worked.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: empathy 2.34.0-0ubuntu3
> ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
> Uname: Linux 2.6.38-8-generic i686
> Architecture: i386
> Date: Mon Apr 11 17:40:45 2011
> InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta i386 (20110330)
> ProcEnviron:
> LANGUAGE=en_US:en
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: empathy
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/758240/+subscriptions
>

[Jerome Gagnon (jerome-gagnon-1)]

It's seem that it was Empathy that was trying to connect to GTalk endlessy with failure for an unknown reason that caused google to temporary ban the account to avoid mass connection tryout I guess. I disabled auto-connect on empathy, then 1 to 2 hours later, I was able to connect to GTalk with empathy again. I didn't know what causes this behaviour in Empathy.

[uaneme (manostienen)]

I also have issues with Gtalk on Empathy,

Empathy seems to log in, but the contact list remains empty.

Is this Google+ poop? / not backward compatible?

Is this actually related to this bug or do I need to file a new one?

[uaneme (manostienen)]

BTW i'm using Ubuntu 10.04 LTS

[Aldo Nogueira (aldo-nogueira)]

Empathy worked with GTalk two days ago, but today GTalk seems to be connected but everybody is shown offline. I know they are online because of the client in GMail.
I tried to delete the account and recreate it. Now I can't see anyone even when I ask to show offline users.
Every other protocol is working: Facebook, MSN, People nearby, my company's internal jabber and ICQ.
I'm using Ubuntu 10.04.

[Jani Uusitalo (uusijani)]

Aldo and uaneme, your issue looks more like bug #676828 (which I too have in 10.04).

[Launchpad Janitor (janitor)]

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]

[ski (skibrianski)]

I was affected by this bug too. The fix for me was adding @gmail.com to the end of my username. Good luck.