NetworkManager can't use my wireless card

Bug #745394 reported by Michael
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
network-manager (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: network-manager

I use Natty Alpha3 and upgrade everyday.
Wcid can use my wireless but NetworkManager can't (check Enable Wireless, but nothing happened). The LED for wireless is off. The soft swich on keyboard doesn't work.
In 10.10, NetworkManager, LED and soft swich work fine!
My notebook is Acer Aspire One 721 with Broadccom BCM943225HM.
The last line from lspci output is:
06:00.0 Network controller: Broadcom Corporation BCM43225 802.11b/g/n (rev 01)
---
Architecture: amd64
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 11.04
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110330)
Keyfiles: Error: [Errno 2] No such file or directory
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=false
 WWANEnabled=true
NonfreeKernelModules: wl
Package: network-manager 0.8.4~git.20110319t175609.d14809b-0ubuntu1
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Tags: natty running-unity
Uname: Linux 2.6.38-7-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
---
Architecture: amd64
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 11.04
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110330)
Keyfiles: Error: [Errno 2] No such file or directory
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
NonfreeKernelModules: wl
Package: network-manager 0.8.4~git.20110319t175609.d14809b-0ubuntu1
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Tags: natty running-unity
Uname: Linux 2.6.38-7-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

There is not enough information in this bug report as it is to investigate the issue. Could you please run 'apport-collect 745394' to add further hardware details to the report? Thanks.

Changed in network-manager (Ubuntu):
status: New → Incomplete
Revision history for this message
Michael (michael-james-chou) wrote : Dependencies.txt

apport information

tags: added: apport-collected natty running-unity
description: updated
Revision history for this message
Michael (michael-james-chou) wrote : Gconf.txt

apport information

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Michael (michael-james-chou) wrote : IpAddr.txt

apport information

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Michael (michael-james-chou) wrote : IpRoute.txt

apport information

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Michael (michael-james-chou) wrote : IwConfig.txt

apport information

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Michael (michael-james-chou) wrote : NMTool.txt

apport information

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Michael (michael-james-chou) wrote : NetDevice.eth0.txt

apport information

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Michael (michael-james-chou) wrote : NetDevice.lo.txt

apport information

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Michael (michael-james-chou) wrote : NetDevice.ppp0.txt

apport information

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Michael (michael-james-chou) wrote : NetDevice.wlan0.txt

apport information

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Michael (michael-james-chou) wrote : PciNetwork.txt

apport information

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Michael (michael-james-chou) wrote : RfKill.txt

apport information

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Michael (michael-james-chou) wrote : WifiSyslog.txt

apport information

description: updated
Revision history for this message
Michael (michael-james-chou) wrote : Dependencies.txt

apport information

Revision history for this message
Michael (michael-james-chou) wrote : Gconf.txt

apport information

Revision history for this message
Michael (michael-james-chou) wrote : IpAddr.txt

apport information

Revision history for this message
Michael (michael-james-chou) wrote : IpRoute.txt

apport information

Revision history for this message
Michael (michael-james-chou) wrote : IwConfig.txt

apport information

Revision history for this message
Michael (michael-james-chou) wrote : NMTool.txt

apport information

Revision history for this message
Michael (michael-james-chou) wrote : NetDevice.eth0.txt

apport information

Revision history for this message
Michael (michael-james-chou) wrote : NetDevice.lo.txt

apport information

Revision history for this message
Michael (michael-james-chou) wrote : NetDevice.ppp0.txt

apport information

Revision history for this message
Michael (michael-james-chou) wrote : NetDevice.wlan0.txt

apport information

Revision history for this message
Michael (michael-james-chou) wrote : PciNetwork.txt

apport information

Revision history for this message
Michael (michael-james-chou) wrote : RfKill.txt

apport information

Revision history for this message
Michael (michael-james-chou) wrote : WifiSyslog.txt

apport information

Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

You system appears to have wireless disabled by the killswitch or rfkill values from the kernel, you can fix this by verify the following things:

- Make sure the file in /var/lib/NetworkManager/NetworkManager.state reads "true" for all three options, especially WirelessEnabled. If you need to change it to true, stop network-manager first, then start it again when done ("sudo stop network-manager", edit the file, then "sudo start network-manager").

- Run the following command "rfkill unblock 0" ; this should lift the rfkill block on your wireless device; you can verify its operation with the "rfkill list" command.

Note, your bluetooth seems to be disabled too, you may want to do "rfkill unblock 1" as well if you want to use it.

Since the soft switch on the keyboard doesn't appear to work, you should file a separate bug about it: you can do so by using the "ubuntu-bug linux" command and describing the issue; the necessarily logs should be attached automatically.

Revision history for this message
chila (chilabot) wrote :

Hi. I have the same problem. In NetworkManager.state all values are true. I've done the rfkill thing and nothing happens:

robert@robert-laptop:~$ sudo rfkill unblock all
robert@robert-laptop:~$ sudo rfkill list
0: acer-wireless: Wireless LAN
 Soft blocked: yes
 Hard blocked: no
1: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: no
2: acer-bluetooth: Bluetooth
 Soft blocked: yes
 Hard blocked: no
4: hci0: Bluetooth
 Soft blocked: no
 Hard blocked: no

I have an Acer Aspire 1830T-3721.

Revision history for this message
Nicholas Escalona (escalonn) wrote :

I'm in the same boat as chila, with an Aspire 1830T-3721. The soft switch doesn't function. The wireless light was on once I enabled the proprietary drivers, but the light turned off once I unblocked with rfkill.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for network-manager (Ubuntu) because there has been no activity for 60 days.]

Changed in network-manager (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Nicholas Escalona (escalonn) wrote :

Some update in the last 30 days fixed this problem for me. Either the kernel update to 2.6.38-11, or the updates to isc-dhcp-client (4.1.1-P1-15) probably did it.

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