TinyMCE link button missing on wiki edit

[Jim B. Glenn]

reported via RT:

Hi,

One of Oxfam KARL users reported an issue with adding links to KARL as in
the attachment and below email.

"Hello,
I am trying to add a link to Wiki text in KARL using the link button but
it doesn't seem to be working. The link pop-up box isn't displaying
correctly (see attached screenshot), even if I insert the correct
information the link won't save. To get round this I am inserting the code
into the HTML. Please could you look into the problem for me.
Many thanks,
Helen "

Regards
IS Service Desk
Oxfam GB

[Jim B. Glenn (jimbglenn)]

reported via rt: https://rt.sixfeetup.com/Ticket/Display.html?id=86001

[Paul Everitt (paul-agendaless)]

Jim, can you see if you can recreate this?

[JimPGlenn (jpglenn09)]

The problem can be recreated. The add/edit link button on any of the pages using the tinymce box is greyed out and does not
work. This is also the case on http://karl.soros.org.

[Paul Everitt (paul-agendaless)]

Thanks Jim, over to Chris.

[Paul Everitt (paul-agendaless)]

Actually I think this is for Balazs.

[Paul Everitt (paul-agendaless)]

Balazs, can you give a quick comment on this? It isn't greyed out for me.

[Paul Everitt (paul-agendaless)]

I'm re-assigning to JimP, as I can't recreate this. The link box works fine for me on karl.soros.org. Can you give me more detail about what browser, username you were using, and what wikipage URL doesn't work?

[JimPGlenn (jpglenn09)]

Paul,

Maybe I am not using the edit correctly but look at this url https://karl.soros.org/communities/tester/wiki/front_page/edit.html
The edit/insert link button is greyed out and it happens on all browsers in production karl and new production karl..

jimP

[Paul Everitt (paul-agendaless)]

You have to select some text before the link button appears. For example, double click on a word.

--Paul

On Apr 25, 2011, at 9:52 AM, JimPGlenn wrote:

> Paul,
>
> Maybe I am not using the edit correctly but look at this url https://karl.soros.org/communities/tester/wiki/front_page/edit.html
> The edit/insert link button is greyed out and it happens on all browsers in production karl and new production karl..
>
> jimP
>
> --
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/745353
>
> Title:
> TinyMCE link button missing on wiki edit
>
> Status in KARL3:
> New
>
> Bug description:
> reported via RT:
>
> Hi,
>
> One of Oxfam KARL users reported an issue with adding links to KARL as in
> the attachment and below email.
>
> "Hello,
> I am trying to add a link to Wiki text in KARL using the link button but
> it doesn't seem to be working. The link pop-up box isn't displaying
> correctly (see attached screenshot), even if I insert the correct
> information the link won't save. To get round this I am inserting the code
> into the HTML. Please could you look into the problem for me.
> Many thanks,
> Helen "
>
>
> Regards
> IS Service Desk
> Oxfam GB

[JimPGlenn (jpglenn09)]

Paul,

Now that I know how it was supposed to work , I can say that I cannot recreate the problem as reported. I will cahnge status to invalid.

jimP

[Paul Everitt (paul-agendaless)]

Jim/Jim, can you let Oxfam know that the problem is actually related to not using the editor correctly?