soffice.bin crashed with SIGABRT in raise()

[Hans Bakker]

Binary package hint: libreoffice

I tried to open a xslx document using Calc

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: libreoffice-core 1:3.3.1-1ubuntu5
ProcVersionSignature: Ubuntu 2.6.38-7.36-generic 2.6.38
Uname: Linux 2.6.38-7-generic x86_64
Architecture: amd64
Date: Sun Mar 20 18:23:32 2011
ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
ProcCmdline: /usr/lib/libreoffice/program/soffice.bin -calc -splash-pipe=5
ProcEnviron:
 LANGUAGE=nl_NL:en
 LANG=nl_NL.UTF-8
 SHELL=/bin/bash
Signal: 6
SourcePackage: libreoffice
StacktraceTop:
 raise () from /lib/x86_64-linux-gnu/libc.so.6
 abort () from /lib/x86_64-linux-gnu/libc.so.6
 ?? () from /lib/x86_64-linux-gnu/libc.so.6
 ?? () from /lib/x86_64-linux-gnu/libc.so.6
 free () from /lib/x86_64-linux-gnu/libc.so.6
Title: soffice.bin crashed with SIGABRT in raise()
UpgradeStatus: Upgraded to natty on 2011-03-20 (0 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare www-data

[penalvch (penalvch)]

Hans Bakker, thank you for reporting this bug and helping to make Ubuntu better. Could you please attach the Calc file you were trying to open when this crash occurred?

[Hans Bakker (hansmbakker)]

It was this xslx file.

[penalvch (penalvch)]

Could not reproduce in Ubuntu 10.10, LibreOffice Calc via the Terminal:

cd ~/Desktop && wget https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/738747/+attachment/1925953/+files/einstein.xlsx && localc -nologo einstein.xlsx

File opened. Will try in Natty.

lsb_release -rd
Description: Ubuntu 10.10
Release: 10.10

apt-cache policy libreoffice-calc
libreoffice-calc:
  Installed: 1:3.3.1-1ubuntu3~maverick1
  Candidate: 1:3.3.1-1ubuntu3~maverick1
  Version table:
 *** 1:3.3.1-1ubuntu3~maverick1 0
        500 http://ppa.launchpad.net/libreoffice/ppa/ubuntu/ maverick/main i386 Packages
        100 /var/lib/dpkg/status

[Jack Leigh (leighman)]

No issue here on Natty.
Do you have Calibri installed?

[Hans Bakker (hansmbakker)]

I have a standard upgrade from Maverick - I don't know what Calibri is, but
I'll check later if it is installed.

2011/3/21 leighman <email address hidden>

> No issue here on Natty.
> Do you have Calibri installed?
>
> ** Changed in: libreoffice (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/738747
>
> Title:
> soffice.bin crashed with SIGABRT in raise()
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/738747/+subscribe
>

[Hans Bakker (hansmbakker)]

Ok - kpackagekit can't find anything like Calibri.

2011/3/22 Hans Bakker <email address hidden>

> I have a standard upgrade from Maverick - I don't know what Calibri is, but
> I'll check later if it is installed.
>
>
> 2011/3/21 leighman <email address hidden>
>
>> No issue here on Natty.
>> Do you have Calibri installed?
>>
>> ** Changed in: libreoffice (Ubuntu)
>> Status: New => Incomplete
>>
>> --
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>> https://bugs.launchpad.net/bugs/738747
>>
>> Title:
>> soffice.bin crashed with SIGABRT in raise()
>>
>> To unsubscribe from this bug, go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/738747/+subscribe
>>
>
>

[penalvch (penalvch)]

Hans Bakker, marking this back to New based on your response. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status.

[Jack Leigh (leighman)]

It's a Microsoft font, which the spreadsheet uses. I thought the missing font might be causing the problem but it seems unlikely.
Could you try installing libreoffice-dbg then running libreoffice from the terminal, reproducing the crash and attaching any output here?

[penalvch (penalvch)]

Hans Bakker, this is unreproducible in LibreOffice Calc. Can you reproduce this in it?

apt-cache policy libreoffice-calc
libreoffice-calc:
  Installed: 1:3.3.3-1ubuntu2
  Candidate: 1:3.3.3-1ubuntu2
  Version table:
 *** 1:3.3.3-1ubuntu2 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty-proposed/main i386 Packages
        100 /var/lib/dpkg/status
     1:3.3.2-1ubuntu5 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty-updates/main i386 Packages
     1:3.3.2-1ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages

[Hans Bakker (hansmbakker)]

I'm sorry, I upgraded to oneiric so I can't test against the natty
version anymore.

2011/7/25 Christopher M. Penalver <email address hidden>

> Hans Bakker, this is unreproducible in LibreOffice Calc. Can you
> reproduce this in it?
>
> apt-cache policy libreoffice-calc
> libreoffice-calc:
> Installed: 1:3.3.3-1ubuntu2
> Candidate: 1:3.3.3-1ubuntu2
> Version table:
> *** 1:3.3.3-1ubuntu2 0
> 500 http://us.archive.ubuntu.com/ubuntu/ natty-proposed/main i386
> Packages
> 100 /var/lib/dpkg/status
> 1:3.3.2-1ubuntu5 0
> 500 http://us.archive.ubuntu.com/ubuntu/ natty-updates/main i386
> Packages
> 1:3.3.2-1ubuntu4 0
> 500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages
>
> ** Changed in: libreoffice (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/738747
>
> Title:
> soffice.bin crashed with SIGABRT in raise()
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/738747/+subscriptions
>

[Jim Patterson (jimp-launchpad-rs9z)]

I can't say if I've hit exactly the same bug. I was using Docs not Calc, and had opened the reference database and then a .odt file. The failure point is the same though.

[penalvch (penalvch)]

Jim Patterson, please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. One may execute at the Terminal:
sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. Please follow https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash report so the necessary information is provided.

Thank you for your understanding.

Helpful Bug Reporting Links:Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug