ofono does not detect ZTE MF628 HSPDA USB modem

[André Carvalho]

Connman does not seem to be able to recognise my ZTE HSDPA USB Modem, model MF628 when I plug it in, nor can I manually configure it through the UI.

connman 0.69
ofono 0.41

[Kalle Valo (kvalo)]

Do you have ofono installed? If yes, what's the usb id of your modem?

It would help a lot if you can get a debug log. Just run this command before plugging in your modem:

indicator-network-debug start

More info here:

https://wiki.ubuntu.com/ConnMan/Debugging

[André Carvalho (andrecarvalhopt)]

All right, I followed the steps and here is my syslog file. I absolutely do not know how to lookup the ID's, but if it is helpful, I also attach the lspci -vnvn log file.

[Kalle Valo (kvalo)]

André Carvalho <email address hidden> writes:

> All right, I followed the steps and here is my syslog file.

Thanks.

> I absolutely do not know how to lookup the ID's, but if it is helpful,
> I also attach the lspci -vnvn log file.

Ah, my bad. You can get usb ids with lsusb command. More info here:

https://wiki.ubuntu.com/ConnMan/ReportingBugs

> ** Attachment added: "Syslog"
> https://bugs.launchpad.net/connman/+bug/738178/+attachment/1929894/+files/syslog.txt

Ok, so your modem id is 19d2:0015 (after usb modeswitch):

Mar 22 12:30:56 peppermint-laptop usb_modeswitch: switched to 19d2:0015 (Qualcomm, Incorporated: ZTE CDMA Technologies MSM)

Unfortunately that id is not yet supported by ofono.

What you could do is to add the id yourself:

1. edit /lib/udev/rules.d/97-ofono.rules

2. Add the two lines below *before* the LABEL="ofono_end" line:

ATTRS{idVendor}=="19d2", ATTRS{idProduct}=="0015", ENV{OFONO_IFACE_NUM}=="03", ENV{OFONO_ZTE_TYPE}="modem"
ATTRS{idVendor}=="19d2", ATTRS{idProduct}=="0015", ENV{OFONO_IFACE_NUM}=="01", ENV{OFONO_ZTE_TYPE}="aux"

3. Run 'indicator-network-debug start' to start logging

4. Plug in your modem again and send the log here.

--
Kalle Valo

[André Carvalho (andrecarvalhopt)]

I did what you asked and still nothing.

[Mathieu Trudel-Lapierre (cyphermox)]

Moving to Ubuntu package; this bug will need to be re-triaged to confirm and report upstream.

I'll try to see how far I can get with my MF636 (close enough), even if I don't have a SIM to put in it.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.