Default PDF viewer will not let me print pages. ePDF Viewer does let me print pages.

[Robert Baker]

Binary package hint: evince

Ubuntu 10.10 default PDF will not let me print pages in Viewer. I installed ePDF Viewer and that program did let me print files. I have no problems printing anything else. Details in attachment.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: evince 2.32.0-0ubuntu1.1
ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
Uname: Linux 2.6.35-25-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Mon Feb 21 19:03:25 2011
ExecutablePath: /usr/bin/evince
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: evince

[Phil-ganchev (phil-ganchev)]

What do you mean by "print pages"?

Please upload the document that you cannot print and tell us exactly what you did, what happens and what you expect to happen.

[Robert Baker (robaker12)]

Phil,

The pages are an annual account summary for a credit card my mother uses. 3 pages in a PDF that I downloaded from a the credit card website. I will send the document to you but not on a public page. I need an e-mail address that is private.

I double clicked on the file and the e document viewer opens the file to read. I clicked on the printer icon and got an error. My printer preference window said; /user/lib/cups/filter/pdftorasterfailed.

However, I did try to print another PDF, after I received your e-mail, and it printed just fine. But the only way to print the first documents was to download and use; ePDFViewer.

Robert

--- On Tue, 2/22/11, Phil-ganchev <email address hidden> wrote:

From: Phil-ganchev <email address hidden>
Subject: [Bug 722915] Re: Default PDF viewer will not let me print pages. ePDF Viewer does let me print pages.
To: <email address hidden>
Date: Tuesday, February 22, 2011, 5:06 PM

What do you mean by "print pages"?

Please upload the document that you cannot print and tell us exactly
what you did, what happens and what you expect to happen.

--
You received this bug notification because you are a direct subscriber
of the bug.
https://bugs.launchpad.net/bugs/722915

Title:
  Default PDF viewer will not let me print pages. ePDF Viewer does let
  me print pages.

Status in “evince” package in Ubuntu:
  New

Bug description:
  Binary package hint: evince

  Ubuntu 10.10 default PDF will not let me print pages in Viewer. I
  installed ePDF Viewer and that program did let me print files. I have
  no problems printing anything else. Details in attachment.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: evince 2.32.0-0ubuntu1.1
  ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
  Uname: Linux 2.6.35-25-generic i686
  NonfreeKernelModules: nvidia
  Architecture: i386
  Date: Mon Feb 21 19:03:25 2011
  ExecutablePath: /usr/bin/evince
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: evince

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/722915/+subscribe

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release - Oneiric Ocelot. It would help us greatly if you could test with it so we can work on getting it fixed in the next release of Ubuntu. You can find out more about the development release at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your help.

[Robert Baker (robaker12)]

Pedro,

This incident only happened 1 time. It seems that I was trying to print pages form a credit card account or bank account that had sensitive information, so I was not going to expose private information just so someone could test my complaint. No problems since then.

________________________________
From: Pedro Villavicencio <email address hidden>
To: <email address hidden>
Sent: Monday, August 15, 2011 11:38 AM
Subject: [Bug 722915] Default PDF viewer will not let me print pages. ePDF Viewer does let me print pages.

Thank you for taking the time to report this bug and helping to make
Ubuntu better. The issue that you reported is one that should be
reproducible with the live environment of the Desktop CD of the
development release - Oneiric Ocelot. It would help us greatly if you
could test with it so we can work on getting it fixed in the next
release of Ubuntu. You can find out more about the development release
at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your
help.

** Changed in: evince (Ubuntu)
   Importance: Undecided => Low

** Changed in: evince (Ubuntu)
       Status: New => Incomplete

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/722915

Title:
  Default PDF viewer will not let me print pages. ePDF Viewer does let
  me print pages.

Status in “evince” package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: evince

  Ubuntu 10.10 default PDF will not let me print pages in Viewer. I
  installed ePDF Viewer and that program did let me print files. I have
  no problems printing anything else. Details in attachment.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: evince 2.32.0-0ubuntu1.1
  ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
  Uname: Linux 2.6.35-25-generic i686
  NonfreeKernelModules: nvidia
  Architecture: i386
  Date: Mon Feb 21 19:03:25 2011
  ExecutablePath: /usr/bin/evince
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: evince

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/722915/+subscriptions

[Launchpad Janitor (janitor)]

[Expired for evince (Ubuntu) because there has been no activity for 60 days.]