package linux-image-2.6.38-2-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[David Anderson]

Tried to update all packages on Natty after install and this happened.

ProblemType: Package
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-2-generic (not installed)
Regression: Yes
Reproducible: No
ProcVersionSignature: Ubuntu 2.6.38-1.28-generic 2.6.38-rc2
Uname: Linux 2.6.38-1-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: hotrootsoup 1848 F.... pulseaudio
 /dev/snd/controlC2: hotrootsoup 1848 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'nForce2'/'NVidia nForce2 with ALC650F at irq 22'
   Mixer name : 'Realtek ALC650F'
   Components : 'AC97a:414c4723'
   Controls : 50
   Simple ctrls : 33
Card1.Amixer.info:
 Card hw:1 'UART'/'MPU-401 UART at 0x330, irq 10'
   Mixer name : ''
   Components : ''
   Controls : 0
   Simple ctrls : 0
Card1.Amixer.values:

Card2.Amixer.info:
 Card hw:2 'Q9000'/'Logitech, Inc. QuickCam Pro 9000 at usb-0000:00:02.2-1, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:0990'
   Controls : 2
   Simple ctrls : 1
Card2.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 3072
   Mono: Capture 0 [0%] [18.00dB] [on]
Date: Mon Feb 7 16:58:36 2011
ErrorMessage: subprocess new pre-installation script returned error exit status 128
Frequency: This has only happened once.
HibernationDevice: RESUME=UUID=2b52b9b3-29e0-469c-ab09-6747b18f8625
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110202)
MachineType: ASUSTeK Computer INC. A7N8X2.0
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-1-generic root=UUID=f2be895f-ff89-4579-8c1e-3c6b284b32ae ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-1-generic N/A
 linux-backports-modules-2.6.38-1-generic N/A
 linux-firmware 1.46
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-2.6.38-2-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
dmi.bios.date: 10/06/2003
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS A7N8X2.0 Deluxe ACPI BIOS Rev 1007
dmi.board.name: A7N8X2.0
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: REV 2.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufactture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSA7N8X2.0DeluxeACPIBIOSRev1007:bd10/06/2003:svnASUSTeKComputerINC.:pnA7N8X2.0:pvrREV2.xx:rvnASUSTeKComputerINC.:rnA7N8X2.0:rvrREV2.xx:cvnChassisManufactture:ct3:cvrChassisVersion:
dmi.product.name: A7N8X2.0
dmi.product.version: REV 2.xx
dmi.sys.vendor: ASUSTeK Computer INC.

[Brian Murray (brian-murray)]

From DpkgTernimalLog.txt:

Selecting previously deselected package linux-image-2.6.38-2-generic.
Unpacking linux-image-2.6.38-2-generic (from .../linux-image-2.6.38-2-generic_2.6.38-2.29_i386.deb) ...
Use of uninitialized value $reply in scalar chomp at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 66.
Use of uninitialized value $reply in concatenation (.) or string at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 67.
Use of uninitialized value $reply in split at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 68.
Use of uninitialized value $reply in scalar chomp at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 66.
Use of uninitialized value $reply in concatenation (.) or string at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 67.
Use of uninitialized value $reply in split at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 68.
Use of uninitialized value $reply in scalar chomp at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 66.
Use of uninitialized value $reply in concatenation (.) or string at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 67.
Use of uninitialized value $reply in split at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 68.
Use of uninitialized value $ret in string eq at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 109.
Done.
dpkg: error processing /var/cache/apt/archives/linux-image-2.6.38-2-generic_2.6.38-2.29_i386.deb (--unpack):
 subprocess new pre-installation script returned error exit status 128