ASUS K42J fail to wake from sleep or hibernate

Bug #708840 reported by Steven Howell
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

***Fixed in 2.6.38***
***Fixed in Natty***

ProblemType: Bug
DistroRelease: Ubuntu 10.04.1 LTS
Release: 10.04
Package: hibernate and suspend (not installed)
Architecture: AMD64
Date: Thu Jan 27 14:40 2010

Using ASUS K42JC for 4 months now with this setup. Computer has 4GB of RAM, swap partition is 5GB so space should not be a problem. Computer fails to suspend and hibernate. The following describes the progression of the failure.

Suspend:
Initiate the screen saver. After a second or two the screen saver freezes. Image remains on the screen in full power mode.
Input from the keyboard and mouse produce no response, fail to wake. Pressing the power key has no response. Hard reboot.

Hibernate:
Begins screen saver. Freezes. Screen flashes off then on. Image of frozen screen saver remains on the screen. Mouse and keyboard input produce no response. Power button produces no response. Hard reboot.

After hard rebooting all the hardware works okay.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC259 Analog [ALC259 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: steve 1835 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd8800000 irq 46'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:10ec0269,10431033,00100100 HDA:80862804,80860101,00100000'
   Controls : 21
   Simple ctrls : 10
DistroRelease: Ubuntu 10.10
HibernationDevice: RESUME=UUID=da54f3fb-2bb2-4470-a07b-911c6a34da94
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
MachineType: ASUSTeK Computer Inc. K42Jc
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-25-generic root=UUID=6dc43bb7-1949-4715-b64d-e2628a6fab1a ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
Regression: No
RelatedPackageVersions: linux-firmware 1.38.4
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: maverick kernel-power hibernate resume needs-upstream-testing
Uname: Linux 2.6.35-25-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 07/21/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K42Jc.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K42Jc
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK42Jc.208:bd07/21/2010:svnASUSTeKComputerInc.:pnK42Jc:pvr1.0:rvnASUSTeKComputerInc.:rnK42Jc:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: K42Jc
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :
Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Steven Howell (steven-c-howell) wrote : Re: [Bug 708840] Re: ASUS K42J fail to wake from sleep or hibernate

I followed these directions. The only change is now when I click to
hibernate or suspend the screen saver does not come on, the screen goes
black but is still running.

Thanks for working on this.

On Fri, Jan 28, 2011 at 3:29 PM, Fabio Marconi
<email address hidden>wrote:

> hello
> Can you please update to the latest mainline kernel:
>
> http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.35-rc1-lucid/linux-
> headers-2.6.35-020635rc1_2.6.35-020635rc1_all.deb
>
> http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.35-rc1-lucid/linux-
> headers-2.6.35-020635rc1-generic_2.6.35-020635rc1_amd64.deb
>
> http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.35-rc1-lucid/linux-
> image-2.6.35-020635rc1-generic_2.6.35-020635rc1_amd64.deb
>
> Clicking on the links in this exact order
> Thanks
> Fabio
>
>
> ** Changed in: ubuntu
> Status: New => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/708840
>
> Title:
> ASUS K42J fail to wake from sleep or hibernate
>
> Status in Ubuntu:
> Incomplete
>
> Bug description:
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04.1 LTS
> Release: 10.04
> Package: hibernate and suspend (not installed)
> Architecture: AMD64
> Date: Thu Jan 27 14:40 2010
>
> Using ASUS K42JC for 4 months now with this setup. Computer has 4GB
> of RAM, swap partition is 5GB so space should not be a problem.
> Computer fails to suspend and hibernate. The following describes the
> progression of the failure.
>
> Suspend:
> Initiate the screen saver. After a second or two the screen saver
> freezes. Image remains on the screen in full power mode.
> Input from the keyboard and mouse produce no response, fail to wake.
> Pressing the power key has no response. Hard reboot.
>
> Hibernate:
> Begins screen saver. Freezes. Screen flashes off then on. Image of
> frozen screen saver remains on the screen. Mouse and keyboard input
> produce no response. Power button produces no response. Hard reboot.
>
> After hard rebooting all the hardware works okay.
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+bug/708840/+subscribe
>

--
Steve Howell
<email address hidden>
801.602.9769

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :
tags: added: linux needs-upstream-testing
Revision history for this message
Steven Howell (steven-c-howell) wrote :
Download full text (3.3 KiB)

Fabio,

I followed your directions. It seems like they all installed but I got the
following error report/notice while I was installing the packages you
mentioned:

ProblemType: Package
DistroRelease: Ubuntu 10.04
Package: bcmwl-kernel-source 5.60.48.36+bdcom-0ubuntu3
Uname: Linux 2.6.35-020635rc1-generic x86_64
Architecture: amd64
Date: Tue Feb 1 17:27:18 2011
ErrorMessage: bcmwl kernel module failed to build
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
PackageVersion: 5.60.48.36+bdcom-0ubuntu3
SourcePackage: bcmwl
Title: package bcmwl-kernel-source 5.60.48.36+bdcom-0ubuntu3 failed to
install/upgrade: bcmwl kernel module failed to build

When I went to test if it would sleep or hibernate, I tried sleep, still
unsuccessful (not able to gain access to the computer again without hard
rebooting). The hibernate options is no longer available in the Power
management gui. I am not familiar enough with power management to hibernate
from the terminal so I did not test that.

Steven Howell

On Tue, Feb 1, 2011 at 3:12 PM, Fabio Marconi <email address hidden>wrote:

> Hello
> can you please update to the latest release of the kernel:
>
> http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.38-rc3-natty/linux-headers-2.6.38-020638rc3_2.6.38-020638rc3.201102010912_all.deb
>
> http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.38-rc3-natty/linux-
> headers-2.6.38-020638rc3-generic_2.6.38-020638rc3.201102010912_amd64.deb<http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.38-rc3-natty/linux-headers-2.6.38-020638rc3-generic_2.6.38-020638rc3.201102010912_amd64.deb>
>
> http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.38-rc3-natty/linux-
> image-2.6.38-020638rc3-generic_2.6.38-020638rc3.201102010912_amd64.deb<http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.38-rc3-natty/linux-image-2.6.38-020638rc3-generic_2.6.38-020638rc3.201102010912_amd64.deb>
>
> In this exact order.
> Thanks
> Fabio
>
> ** Tags added: linux needs-upstream-testing
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/708840
>
> Title:
> ASUS K42J fail to wake from sleep or hibernate
>
> Status in Ubuntu:
> Incomplete
>
> Bug description:
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04.1 LTS
> Release: 10.04
> Package: hibernate and suspend (not installed)
> Architecture: AMD64
> Date: Thu Jan 27 14:40 2010
>
> Using ASUS K42JC for 4 months now with this setup. Computer has 4GB
> of RAM, swap partition is 5GB so space should not be a problem.
> Computer fails to suspend and hibernate. The following describes the
> progression of the failure.
>
> Suspend:
> Initiate the screen saver. After a second or two the screen saver
> freezes. Image remains on the screen in full power mode.
> Input from the keyboard and mouse produce no response, fail to wake.
> Pressing the power key has no response. Hard reboot.
>
> Hibernate:
> Begins screen saver. Freezes. Screen flashes off then on. Image of
> frozen screen saver remains on the screen. Mouse and keyboard input
> produce no response. Power button produces no response. Hard reboot.
>
> After ...

Read more...

tags: added: lucid
removed: linux needs-upstream-testing
Revision history for this message
Steven Howell (steven-c-howell) wrote :

What does this mean? Any other suggestions?

On Thu, Feb 10, 2011 at 4:18 PM, Fabio Marconi
<email address hidden>wrote:

> ** Tags added: lucid
> ** Tags removed: linux needs-upstream-testing
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/708840
>
> Title:
> ASUS K42J fail to wake from sleep or hibernate
>
> Status in Ubuntu:
> Incomplete
>
> Bug description:
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04.1 LTS
> Release: 10.04
> Package: hibernate and suspend (not installed)
> Architecture: AMD64
> Date: Thu Jan 27 14:40 2010
>
> Using ASUS K42JC for 4 months now with this setup. Computer has 4GB
> of RAM, swap partition is 5GB so space should not be a problem.
> Computer fails to suspend and hibernate. The following describes the
> progression of the failure.
>
> Suspend:
> Initiate the screen saver. After a second or two the screen saver
> freezes. Image remains on the screen in full power mode.
> Input from the keyboard and mouse produce no response, fail to wake.
> Pressing the power key has no response. Hard reboot.
>
> Hibernate:
> Begins screen saver. Freezes. Screen flashes off then on. Image of
> frozen screen saver remains on the screen. Mouse and keyboard input
> produce no response. Power button produces no response. Hard reboot.
>
> After hard rebooting all the hardware works okay.
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+bug/708840/+subscribe
>

--
Steve Howell
<email address hidden>
801.602.9769

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: Incomplete → New
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Steven,

Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/daily/current/ . However, note you can only test Suspend, not Hibernate, when using a LiveCD. If the issue remains, run the following command from a Terminal (Applications->Accessories->Terminal) it will automatically gather and attach updated debug information to this report.

apport-collect -p linux 708840

Also, please be sure to take a look at https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume . If you can provide any additional information outlined there it would be much appreciated.

Additionally, if you could try to reproduce this with the upstream mainline kernel that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-hibernate
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Steven Howell (steven-c-howell) wrote : AcpiTables.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Steven Howell (steven-c-howell) wrote : AlsaDevices.txt

apport information

Revision history for this message
Steven Howell (steven-c-howell) wrote : AplayDevices.txt

apport information

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Steven Howell (steven-c-howell) wrote : BootDmesg.txt

apport information

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Steven Howell (steven-c-howell) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Steven Howell (steven-c-howell) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Steven Howell (steven-c-howell) wrote : Card0.Codecs.codec.3.txt

apport information

Revision history for this message
Steven Howell (steven-c-howell) wrote : CurrentDmesg.txt

apport information

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Steven Howell (steven-c-howell) wrote : IwConfig.txt

apport information

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Steven Howell (steven-c-howell) wrote : Lspci.txt

apport information

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Steven Howell (steven-c-howell) wrote : Lsusb.txt

apport information

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Steven Howell (steven-c-howell) wrote : PciMultimedia.txt

apport information

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Steven Howell (steven-c-howell) wrote : ProcCpuinfo.txt

apport information

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Steven Howell (steven-c-howell) wrote : ProcInterrupts.txt

apport information

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Steven Howell (steven-c-howell) wrote : ProcModules.txt

apport information

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Steven Howell (steven-c-howell) wrote : UdevDb.txt

apport information

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Steven Howell (steven-c-howell) wrote : UdevLog.txt

apport information

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Steven Howell (steven-c-howell) wrote : WifiSyslog.txt

apport information

Revision history for this message
Steven Howell (steven-c-howell) wrote : Re: [Bug 708840] Re: ASUS K42J fail to wake from sleep or hibernate
Download full text (4.0 KiB)

I got this laptop to suspend/resume by unloading the usb drivers.
Add this script to /etc/pm/sleep.d, call it something like
20_custom-ehci_hcd and make it executable:

BUSES="0000:00:1a.0 0000:00:1d.0"

case "${1}" in
hibernate|suspend)
for bus in $BUSES; do
echo -n $bus | tee /sys/bus/pci/drivers/ehci_hcd/unbind
done
;;
resume|thaw)
for bus in $BUSES; do
echo -n $bus | tee /sys/bus/pci/drivers/ehci_hcd/bind
done
;;
esac

I have not successfully been able to hibernate and resume even with Ubuntu
10.10 and the most up to date kernels. I ran the script:

apport-collect -p linux 708840

to report the current state. I was expecting to be prompted to enter what
was happening but there was no such prompt. The problem continues to be
that when I hibernate, instead of going into a low/no power state, the
computer freezes with a blank screen. No keyboard or mouse activity wake
(or even affect) the laptop. After hard rebooting, everything runs normal.

On Tue, Feb 22, 2011 at 10:45 AM, Jeremy Foshee
<email address hidden>wrote:

> Hi Steven,
>
> Please be sure to confirm this issue exists with the latest development
> release of Ubuntu. ISO CD images are available from
> http://cdimage.ubuntu.com/daily/current/ . However, note you can only
> test Suspend, not Hibernate, when using a LiveCD. If the issue remains, run
> the following command from a Terminal (Applications->Accessories->Terminal)
> it will automatically gather and attach updated debug information to this
> report.
>
> apport-collect -p linux 708840
>
> Also, please be sure to take a look at
> https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume . If you
> can provide any additional information outlined there it would be much
> appreciated.
>
> Additionally, if you could try to reproduce this with the upstream mainline
> kernel that would be great. It will allow additional upstream developers to
> examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds. Once you've tested the upstream kernel, please remove the
> 'needs-upstream-testing' tag. This can be done by clicking on the yellow
> pencil icon next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text. Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: kernel-hibernate
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/708840
>
> Title:
> ASUS K42J fail to wake from sleep or hibernate
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04.1 LTS
> Release: 10.04
> Package: hibernate and suspend (not installed)
> Architecture: AMD64
> Date: Thu Jan 27 14:40 2010
>
> Using ASUS K42JC for 4 months now with this setup. Computer has 4GB
> of RAM, swap partition is 5GB so space sh...

Read more...

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :
Download full text (4.2 KiB)

From CurrentDmesg:

[12190.068758] irq 17: nobody cared (try booting with the "irqpoll" option)
[12190.068761] Pid: 0, comm: swapper Tainted: G W 2.6.35-25-generic #44-Ubuntu
[12190.068763] Call Trace:
[12190.068765] <IRQ> [<ffffffff810cbc1b>] __report_bad_irq+0x2b/0xa0
[12190.068774] [<ffffffff810cbe1c>] note_interrupt+0x18c/0x1d0
[12190.068777] [<ffffffff810cc61d>] handle_fasteoi_irq+0xdd/0x110
[12190.068782] [<ffffffff8100cb12>] handle_irq+0x22/0x30
[12190.068786] [<ffffffff815921ec>] do_IRQ+0x6c/0xf0
[12190.068789] [<ffffffff8158add3>] ret_from_intr+0x0/0x11
[12190.068790] <EOI> [<ffffffff814724ca>] ? poll_idle+0x3a/0x80
[12190.068797] [<ffffffff814724a3>] ? poll_idle+0x13/0x80
[12190.068799] [<ffffffff814739f9>] ? menu_select+0x149/0x350
[12190.068802] [<ffffffff814728a2>] cpuidle_idle_call+0x92/0x140
[12190.068807] [<ffffffff81008da3>] cpu_idle+0xb3/0x110
[12190.068811] [<ffffffff81570d8a>] rest_init+0x8a/0x90
[12190.068816] [<ffffffff81aedc9d>] start_kernel+0x387/0x390
[12190.068819] [<ffffffff81aed341>] x86_64_start_reservations+0x12c/0x130
[12190.068821] [<ffffffff81aed43f>] x86_64_start_kernel+0xfa/0x109
[12190.068822] handlers:
[12190.068823] [<ffffffffa0369a80>] (ath_isr+0x0/0x210 [ath9k])
[12190.068831] Disabling IRQ #17
[12190.107038] PM: resume of drv:i915 dev:0000:00:02.0 complete after 556.380 msecs
[12190.866763] BUG: unable to handle kernel NULL pointer dereference at (null)
[12190.866768] IP: [<(null)>] (null)
[12190.866771] PGD 0
[12190.866774] Oops: 0010 [#1] SMP
[12190.866777] last sysfs file: /sys/devices/pci0000:00/0000:00:1c.1/0000:03:00.0/net/wlan0/statistics/collisions
[12190.866781] CPU 0
[12190.866782] Modules linked in: cryptd aes_x86_64 aes_generic binfmt_misc parport_pc ppdev snd_hda_codec_intelhdmi arc4 snd_hda_codec_realtek nouveau ath9k i915 snd_hda_intel ath9k_common snd_hda_codec snd_hwdep joydev snd_pcm ath9k_hw ttm ath video lp uvcvideo snd_seq_midi videodev drm_kms_helper intel_agp asus_laptop intel_ips drm v4l1_compat snd_rawmidi snd_seq_midi_event v4l2_compat_ioctl32 snd_seq psmouse output snd_timer snd_seq_device parport snd serio_raw soundcore snd_page_alloc mac80211 cfg80211 i2c_algo_bit sparse_keymap usbhid hid ahci jme mii libahci sdhci_pci sdhci led_class
[12190.866823]
[12190.866825] Pid: 835, comm: ips-adjust Tainted: G W 2.6.35-25-generic #44-Ubuntu K42Jc/K42Jc
[12190.866826] RIP: 0010:[<0000000000000000>] [<(null)>] (null)
[12190.866828] RSP: 0018:ffff880141507e78 EFLAGS: 00010202
[12190.866830] RAX: 0000000000000286 RBX: ffff8801428f2b40 RCX: 0000000000000064
[12190.866831] RDX: 000000000000ffff RSI: 0000000000000286 RDI: 0000000000000286
[12190.866832] RBP: ffff880141507ee0 R08: 0000000000000000 R09: 0000000000000000
[12190.866833] R10: 00000000ffffffff R11: 0000000000000001 R12: ffff8801428f2b80
[12190.866835] R13: 0000000000000000 R14: 0000000000002328 R15: 0000000000000000
[12190.866837] FS: 0000000000000000(0000) GS:ffff880001e00000(0000) knlGS:0000000000000000
[12190.866838] CS: 0010 DS: 0000 ES: 0000 CR0: 000000008005003b
[12190.866839] CR2: 0000000000000000 CR3: 0000000001a2a000 CR4: 00000000000006f0
[12190.866841] DR0: 0000000000000000 DR...

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Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hello
We need to evaluate the situation in the latest released kernel, can you install it by clicking on the links in this exact order:

http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.38-rc8-natty/linux-headers-2.6.38-020638rc8_2.6.38-020638rc8.201103081151_all.deb

http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.38-rc8-natty/linux-headers-2.6.38-020638rc8-generic_2.6.38-020638rc8.201103081151_amd64.deb

http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.38-rc8-natty/linux-image-2.6.38-020638rc8-generic_2.6.38-020638rc8.201103081151_amd64.deb

If, after the installation of this new kernel system don't work well, you can easily remove it by pressing left shift during boot time to show grub window and select to boot the old kernel, then when system is up remove the newest from synaptic.
If the resume problem still present, please attach here, using the button below, the files:
/var/log/kern.log
/var/log/kern.log.1

Thanks
Fabio

Revision history for this message
Steven Howell (steven-c-howell) wrote :
Download full text (4.9 KiB)

The computer hibernates after installing this most recent kernel! Thank
you. Also, overall the drivers are better for this laptop in Ubuntu 10.10
(compared to 10.04). One example, I found the screen resolution had
increased.

On Sun, Mar 20, 2011 at 6:25 AM, Fabio Marconi
<email address hidden>wrote:

> Hello
> We need to evaluate the situation in the latest released kernel, can you
> install it by clicking on the links in this exact order:
>
> http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.38-rc8-natty/linux-
> headers-2.6.38-020638rc8_2.6.38-020638rc8.201103081151_all.deb
>
> http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.38-rc8-natty/linux-
> headers-2.6.38-020638rc8-generic_2.6.38-020638rc8.201103081151_amd64.deb
>
> http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.38-rc8-natty/linux-
> image-2.6.38-020638rc8-generic_2.6.38-020638rc8.201103081151_amd64.deb
>
> If, after the installation of this new kernel system don't work well, you
> can easily remove it by pressing left shift during boot time to show grub
> window and select to boot the old kernel, then when system is up remove the
> newest from synaptic.
> If the resume problem still present, please attach here, using the button
> below, the files:
> /var/log/kern.log
> /var/log/kern.log.1
>
> Thanks
> Fabio
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/708840
>
> Title:
> ASUS K42J fail to wake from sleep or hibernate
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04.1 LTS
> Release: 10.04
> Package: hibernate and suspend (not installed)
> Architecture: AMD64
> Date: Thu Jan 27 14:40 2010
>
> Using ASUS K42JC for 4 months now with this setup. Computer has 4GB
> of RAM, swap partition is 5GB so space should not be a problem.
> Computer fails to suspend and hibernate. The following describes the
> progression of the failure.
>
> Suspend:
> Initiate the screen saver. After a second or two the screen saver
> freezes. Image remains on the screen in full power mode.
> Input from the keyboard and mouse produce no response, fail to wake.
> Pressing the power key has no response. Hard reboot.
>
> Hibernate:
> Begins screen saver. Freezes. Screen flashes off then on. Image of
> frozen screen saver remains on the screen. Mouse and keyboard input
> produce no response. Power button produces no response. Hard reboot.
>
> After hard rebooting all the hardware works okay.
> ---
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC259 Analog [ALC259 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: steve 1835 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0xd8800000 irq 46'
> Mixer name : 'Intel IbexPeak HDMI'
> Components : 'HDA:10ec0269,10431033,001...

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Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hello
Thanks for the reply
Fabio

description: updated
Changed in linux (Ubuntu):
status: Incomplete → Fix Released
description: updated
Revision history for this message
Steven Howell (steven-c-howell) wrote :

After updating to more recent kernels through the update process (and installing 11.04) I can no longer hibernate. Should I revert to the 2.6.38 kernel? I do not understand the compatibility of kernels with different distributions of Ubuntu.

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