crashes on cd playback and on pluggins

[Mike Ferreira]

Binary package hint: rhythmbox

Rhthmbox crashes when an audio CD is inserted into drive. Crashe when lastfm pluggin is selected. Crashes when trying to play anything from Jamendo and Magnatune using their pluggins. Had to uninstall Ubuntu One Music store to get Rhythembox to start/ will not start with it loaded.

Rhythmbox Version is 0.13.1-0ubuntu6

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: rhythmbox 0.13.1-0ubuntu6
ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
Uname: Linux 2.6.35-24-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Thu Jan 13 19:56:18 2011
ExecutablePath: /usr/bin/rhythmbox
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.utf8
SourcePackage: rhythmbox

[Omer Akram (om26er)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

[Mike Ferreira (mafoelffen)]

Omar-- Followed instructions from your email. Adding new APP and installing what you suggested... same problems- But now cannot submitted Bug from within Rhythembox. Even though it says that is an Ubuntu build, launchpad says it is not. (unrecogm=nised) So instead of submitting new, I changed the status of this from invalid to incomplete.

I am sending the new trace files. The gdb backtrace is incomplete. It would lock both Rhythembox and gdb, which the instructions say if-- to press Ctrl-X and continue after the <program> exits back to gdb... That was not possible as gdb would take no input at all. It was locked up as well.. All these traces where- Start rhythmbox, insert audio CD into drive... immediate crash as the audio CD inserted dialog comes up.

I'll email you to tell you of me changing the status of this temporarily

[Mike Ferreira (mafoelffen)]

There's no edit on submitted comments ... Comment # 3 should read "Ctrl-C" instead of "Ctrl-X".

[Omer Akram (om26er)]

could you please disable the UbuntuOneMusicStore plugin in rhythmbox and start it again and see if the issue happens again. you are facing this bug https://bugs.launchpad.net/ubuntu/+source/samba/+bug/529714

[Omer Akram (om26er)]

actually the issue is in samba, see comment #10 and 11 in the duplicate bug and see if the workaround works for you.

[Mike Ferreira (mafoelffen)]

Reference Comment #9:

Omer (sorry about mispelling your name previously), All these trace were done with Ubuntu One Music Store "uninstalled." It won't even start with it installed on this PC.

Regerence Comment #10:

??? Okay, this makes sense that it might be this. There was a time when Samba went through many iterations when there was a problem sharing files with another Windows PV on the network... But--
>
>> see comment #10 and 11 in the duplicate bug and see if the workaround
>> works for you.
>
Do you have a link for this "Dup"that you are referenvcing so I can check it out? Should I upload my Smaba Pref file or anything else?

[Mike Ferreira (mafoelffen)]

Got it... f bug #529714. Checking out now.

[Mike Ferreira (mafoelffen)]

Omer--
Ah... No.

Bug 529714 is on the Ubuntu One Music Store plugin. This PC, even though it "is" having problems there, presently does not have it installed-- and has other problems. I knew that "that" pluggin was a know problem, so I tried to be careful that "these" problems were ID'ed as "other problems," which they are. So... Someone just mis-ID'ed my bug as a dup of 529714, which it is not.

Currently, I do not have the Ubuntu One music Store pluggin installed // Rhythmbox will not start on this PC with it installed. It does have the other Ubuntu pluggins installed (lastfm, etc.) which (personally. I really don't care if those ever work. (Although. I do like the Ubuntu One Music Store...)

The chief complaint, the main issue here in "this bug" is that Rhythmbox is "crashing when you insert an audio CD into the CD/DVD drive." This means that Rhytmbox, a linux music player cannot play music from audio cd's, nor rip music from the user's cd's,, which is supposed to be the main function of the player. Right?

As a side, these other pluggins are not working... and apport is not catching the crashes to report them... so I'm having to do manual traces.

I will... as this PC does have this other bug's problems also... do these other workarounds (this afternoon) and see if it affects "the additional" problems" in this bug.

If you can "now" see that the problems in this bug "is not the same" and is additional to-- I would appreciate that the status of this bug be changed back from and not ID'ed as a Duplicate to a "different" problem.