facebook: authentication failure

Bug #687639 reported by Juan Montoya
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Binary package hint: empathy

After today's (or yesterday's update facebook does not work on empathy).
Please note that it was working fine before the update available on december 8 2010.

Please do not mark this as a duplicate of an earlier bug report.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: empathy 2.32.0.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-23.41-generic 2.6.35.7
Uname: Linux 2.6.35-23-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Wed Dec 8 21:34:48 2010
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
ProcEnviron:
 PATH=(custom, user)
 LANG=es_PE.utf8
 SHELL=/bin/bash
SourcePackage: empathy

Revision history for this message
Juan Montoya (th3pr0ph3t) wrote :
Revision history for this message
Omer Akram (om26er) wrote :

please update your system. you are not using the latest empathy in Maverick. After update delete all accounts in empathy and reboot/logout, then add facebook account again and let us know if the problem persists.
PS: generally there are people with facebook authentication have facebook.com already open in their web browser or they are not using their facebook ID, instead using their email address, which wont work.

Changed in empathy (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Juan Montoya (th3pr0ph3t) wrote :

"generally there are people with facebook authentication have facebook.com already open in their web browser or they are not using their facebook ID, instead using their email address, which wont work."

That seems to be the thing. I tried using the facebook ID instead of my email address and now empathy works fine again.

Thanks!

Revision history for this message
Omer Akram (om26er) wrote :

thats good to hear. closing this bug feel free to report any other bugs you may find

Changed in empathy (Ubuntu):
status: Incomplete → Invalid
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