Ubuntu
xserver-xorg-input-evdev package

shortcut keys=stuck left mouse button, microsoft desktop 5000

Bug #669467 reported by Pedro Palmeiro on 2010-11-01

This bug affects 4 people

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-input-evdev (Ubuntu)	Expired	High	Unassigned

Bug Description

Ubuntu 10.10 (64bit) with Microsoft Wireless Comfort Desktop 5000 (keyboard+mouse): when any of the shortcut keys are pressed (Volume Up, Mute, etc) the left mouse button becomes stuck on. Only disconnection of the USB receiver returns it to normal.
Does not happen on 10.04, Windows or with other (wired...) keyboards I tested.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: xorg 1:7.5+6ubuntu3
ProcVersionSignature: Ubuntu 2.6.35-23.36-generic 2.6.35.7
Uname: Linux 2.6.35-23-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 260.19.12 Fri Oct 8 11:17:08 PDT 2010
GCC version: gcc version 4.4.5 (Ubuntu/Linaro 4.4.4-14ubuntu5)
Architecture: amd64
Date: Mon Nov 1 14:07:49 2010
DkmsStatus:
nvidia-current, 260.19.12, 2.6.35-22-generic, x86_64: installed
nvidia-current, 260.19.12, 2.6.35-23-generic, x86_64: installed
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
MachineType: System manufacturer P5E
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-23-generic root=UUID=2bf1db29-0ab5-444c-a87e-0764caeec348 ro quiet splash
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: xorg
Symptom: display
dmi.bios.date: 02/19/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1201
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5E
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1201:bd02/19/2009:svnSystemmanufacturer:pnP5E:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5E:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5E
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
glxinfo: Error: [Errno 2] No such file or directory
system:
distro: Ubuntu
codename: maverick
architecture: x86_64
kernel: 2.6.35-23-generic

Tags:

Revision history for this message

Pedro Palmeiro (pedromgpalmeiro) wrote on 2010-11-01:

.proc.driver.nvidia.cards.0.txt Edit (160 bytes, text/plain; charset="utf-8")
.proc.driver.nvidia.registry.txt Edit (408 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (48.8 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (6.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (5.2 KiB, text/plain; charset="utf-8")
GdmLog.txt Edit (31.0 KiB, text/plain; charset="utf-8")
GdmLog1.txt Edit (14.1 KiB, text/plain; charset="utf-8")
GdmLog2.txt Edit (14.1 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (14.2 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (716 bytes, text/plain; charset="utf-8")
PciDisplay.txt Edit (851 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (2.9 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.0 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.1 KiB, text/plain; charset="utf-8")
RelatedPackageVersions.txt Edit (249 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (136.0 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (254.9 KiB, text/plain; charset="utf-8")
XorgConf.txt Edit (213 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (43.1 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (21.9 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (5.4 KiB, text/plain; charset="utf-8")
nvidia-settings.txt Edit (27.8 KiB, text/plain; charset="utf-8")
peripherals.txt Edit (1.5 KiB, text/plain; charset="utf-8")
setxkbmap.txt Edit (233 bytes, text/plain; charset="utf-8")
xdpyinfo.txt Edit (22.0 KiB, text/plain; charset="utf-8")
xkbcomp.txt Edit (57.0 KiB, text/plain; charset="utf-8")

Revision history for this message

stovalo (geert-vanloo) wrote on 2010-11-03:

Same problem with my keyboard (Medion, chicony KR 0420) wireless keyboard and mouse with usb receiver. When I touch one of the special key's like volume, next or previous page, volume wheel, the left mouse button stops working. This even happens at startup on de login screen. Same behaviour when I start Maverick x64 from a live CD or DVD. No problem with a live CD of 10.04.
When I do it on my desktop and then move my mouse, a bleu selection frame, like for selecting multiple items on the desktop, appears, whithout pressing any mouse button. This frame disappears on pressing the esc button, but the left mouse klik stops working. Unplugging the usb-receiver and plugging it back in solves the problem, untill I touch one of these keys again. On startup, I also get the "unable to enumerate usb on port 2" failure, but this doesn't prevent further normal startup.

Revision history for this message

Book 'em Dano (heymrdjd) wrote on 2010-11-12:

Thank you for taking the time to report this bug and helping to make Ubuntu better. When you experience the problem can you attach the kern.log and sys.log located in /var/log/. Please include the information requested at https://wiki.ubuntu.com/DebuggingMouseDetection and https://wiki.ubuntu.com/DebuggingKeyboardDetection as separate attachments.

Changed in ubuntu:
importance:	Undecided → High
status:	New → Incomplete

Revision history for this message

Pedro Palmeiro (pedromgpalmeiro) wrote on 2010-11-18: Re: [Bug 669467] Re: shortcut keys=stuck left mouse button, microsoft desktop 5000

dmesg_after_bug_and_reconnection Edit (53.5 KiB, application/octet-stream; name=dmesg_after_bug_and_reconnection)
dmesg_boot Edit (52.5 KiB, application/octet-stream; name=dmesg_boot)
dmesg_diff Edit (1.0 KiB, application/octet-stream; name=dmesg_diff)
gconf Edit (37 bytes, application/octet-stream; name=gconf)
lspci-vvnn Edit (30.1 KiB, application/octet-stream; name=lspci-vvnn)
lsusb-v Edit (52.3 KiB, application/octet-stream; name=lsusb-v)
uname-a Edit (93 bytes, application/octet-stream; name=uname-a)
version_signature Edit (36 bytes, application/octet-stream; name=version_signature)
xev_log_with_comments Edit (2.0 KiB, application/octet-stream; name=xev_log_with_comments)
xkb Edit (122 bytes, application/octet-stream; name=xkb)
xmodmap-pp Edit (692 bytes, application/octet-stream; name=xmodmap-pp)
Xorg.0.log Edit (40.3 KiB, text/x-log; charset=UTF-8; name="Xorg.0.log")
Xorg.0.log_diff Edit (5.5 KiB, application/octet-stream; name="Xorg.0.log_diff")
Xorg.0.log_tmp Edit (45.8 KiB, application/octet-stream; name="Xorg.0.log_tmp")

Download full text (3.3 KiB)

Sorry for the delay, I switched machines and had to reinstall.
I followed the debugging procedures for the mouse and keyboard.
May I call your attention to the xev_log_with_comments file, it shows that a
mouse event is indeed received when the bug occurs.

On 12 November 2010 13:29, Book 'em Dano <email address hidden> wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. When you experience the problem can you attach the
> kern.log and sys.log located in /var/log/. Please include the
> information requested at https://wiki.ubuntu.com/DebuggingMouseDetection
> and https://wiki.ubuntu.com/DebuggingKeyboardDetection as separate
> attachments.
>
> ** Changed in: ubuntu
> Importance: Undecided => High
>
> ** Changed in: ubuntu
> Status: New => Incomplete
>
> --
> shortcut keys=stuck left mouse button, microsoft desktop 5000
> https://bugs.launchpad.net/bugs/669467
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu: Incomplete
>
> Bug description:
> Ubuntu 10.10 (64bit) with Microsoft Wireless Comfort Desktop 5000
> (keyboard+mouse): when any of the shortcut keys are pressed (Volume Up,
> Mute, etc) the left mouse button becomes stuck on. Only disconnection of the
> USB receiver returns it to normal.
> Does not happen on 10.04, Windows or with other (wired...) keyboards I
> tested.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: xorg 1:7.5+6ubuntu3
> ProcVersionSignature: Ubuntu 2.6.35-23.36-generic 2.6.35.7
> Uname: Linux 2.6.35-23-generic x86_64
> NonfreeKernelModules: nvidia
> .proc.driver.nvidia.version:
> NVRM version: NVIDIA UNIX x86_64 Kernel Module 260.19.12 Fri Oct 8
> 11:17:08 PDT 2010
> GCC version: gcc version 4.4.5 (Ubuntu/Linaro 4.4.4-14ubuntu5)
> Architecture: amd64
> Date: Mon Nov 1 14:07:49 2010
> DkmsStatus:
> nvidia-current, 260.19.12, 2.6.35-22-generic, x86_64: installed
> nvidia-current, 260.19.12, 2.6.35-23-generic, x86_64: installed
> InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64
> (20101007)
> MachineType: System manufacturer P5E
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-23-generic
> root=UUID=2bf1db29-0ab5-444c-a87e-0764caeec348 ro quiet splash
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: xorg
> Symptom: display
> dmi.bios.date: 02/19/2009
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 1201
> dmi.board.asset.tag: To Be Filled By O.E.M.
> dmi.board.name: P5E
> dmi.board.vendor: ASUSTeK Computer INC.
> dmi.board.version: Rev 1.xx
> dmi.chassis.asset.tag: Asset-1234567890
> dmi.chassis.type: 3
> dmi.chassis.vendor: Chassis Manufacture
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr1201:bd02/19/2009:svnSystemmanufacturer:pnP5E:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5E:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
> dmi.product.name: P5E
> dmi.product.version: System Version
> dmi.sys.vendor: System manufacturer
> glxinfo: Error: [Errno 2] No such file or directory
> system:
> distro: Ubuntu
> codename: maverick
> architecture: x86_64
> ...

On 12 November 2010 13:29, Book 'em Dano <669467@bugs.launchpad.net> wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better.  When you experience the problem can you attach the
> kern.log and sys.log located in /var/log/.  Please include the
> information requested at https://wiki.ubuntu.com/DebuggingMouseDetection
> and https://wiki.ubuntu.com/DebuggingKeyboardDetection as separate
> attachments.
>
> ** Changed in: ubuntu
>   Importance: Undecided => High
>
> ** Changed in: ubuntu
>       Status: New => Incomplete
>
> --
> shortcut keys=stuck left mouse button, microsoft desktop 5000
> https://bugs.launchpad.net/bugs/669467
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu: Incomplete
>
> Bug description:
> Ubuntu 10.10 (64bit) with Microsoft Wireless Comfort Desktop 5000
> (keyboard+mouse): when any of the shortcut keys are pressed (Volume Up,
> Mute, etc) the left mouse button becomes stuck on. Only disconnection of the
> USB receiver returns it to normal.
> Does not happen on 10.04, Windows or with other (wired...) keyboards I
> tested.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: xorg 1:7.5+6ubuntu3
> ProcVersionSignature: Ubuntu 2.6.35-23.36-generic 2.6.35.7
> Uname: Linux 2.6.35-23-generic x86_64
> NonfreeKernelModules: nvidia
> .proc.driver.nvidia.version:
>  NVRM version: NVIDIA UNIX x86_64 Kernel Module  260.19.12  Fri Oct  8
> 11:17:08 PDT 2010
>  GCC version:  gcc version 4.4.5 (Ubuntu/Linaro 4.4.4-14ubuntu5)
> Architecture: amd64
> Date: Mon Nov  1 14:07:49 2010
> DkmsStatus:
>  nvidia-current, 260.19.12, 2.6.35-22-generic, x86_64: installed
>  nvidia-current, 260.19.12, 2.6.35-23-generic, x86_64: installed
> InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64
> (20101007)
> MachineType: System manufacturer P5E
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-23-generic
> root=UUID=2bf1db29-0ab5-444c-a87e-0764caeec348 ro quiet splash
> ProcEnviron:
>  LANG=en_US.UTF-8
>  SHELL=/bin/bash
> SourcePackage: xorg
> Symptom: display
> dmi.bios.date: 02/19/2009
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 1201
> dmi.board.asset.tag: To Be Filled By O.E.M.
> dmi.board.name: P5E
> dmi.board.vendor: ASUSTeK Computer INC.
> dmi.board.version: Rev 1.xx
> dmi.chassis.asset.tag: Asset-1234567890
> dmi.chassis.type: 3
> dmi.chassis.vendor: Chassis Manufacture
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr1201:bd02/19/2009:svnSystemmanufacturer:pnP5E:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5E:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
> dmi.product.name: P5E
> dmi.product.version: System Version
> dmi.sys.vendor: System manufacturer
> glxinfo: Error: [Errno 2] No such file or directory
> system:
>  distro:             Ubuntu
>  codename:           maverick
>  architecture:       x86_64
>  kernel:             2.6.35-23-generic
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+bug/669467/+subscribe
>

Revision history for this message

Book 'em Dano (heymrdjd) wrote on 2010-11-23:

Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to let them handle it from here. Thanks for taking the time to make Ubuntu better!

affects:	ubuntu → xorg (Ubuntu)
Changed in xorg (Ubuntu):
status:	Incomplete → Triaged

Revision history for this message

Bryce Harrington (bryce) wrote on 2010-11-26:

[This is almost certainly a kernel bug, but assigning to -evdev for now in case someone wants to look at it from the X side.]

affects:

xorg (Ubuntu) → xserver-xorg-input-evdev (Ubuntu)

Revision history for this message

bugbot (bugbot) wrote on 2011-04-28:

Hey Pedro,

Hi, have you had a chance to test if this bug is still present in natty?

If it does (and if you're the original reporter), please boot into natty
and run the command:

apport-collect <bug-number>

which will update the bug with fresh logs and tag the bug as affecting
natty. (It is best to run this right after reproducing the problem.)

Changed in xserver-xorg-input-evdev (Ubuntu):
status:	Triaged → Incomplete

Revision history for this message

Pedro Palmeiro (pedromgpalmeiro) wrote on 2011-04-29:

Download full text (3.3 KiB)

Ubuntu is currently not my everyday OS, so I cannot point when was this
resolved, but as of now, neither Maverick or Natty display the issue.
So regarding the Microsoft Comfort Desktop 5000, I believe this is fixed.

Best regards
Pedro

On 28 April 2011 05:17, bugbot <email address hidden> wrote:

> Hey Pedro,
>
>
> Hi, have you had a chance to test if this bug is still present in natty?
>
> If it does (and if you're the original reporter), please boot into natty
> and run the command:
>
> apport-collect <bug-number>
>
> which will update the bug with fresh logs and tag the bug as affecting
> natty. (It is best to run this right after reproducing the problem.)
>
>
> ** Changed in: xserver-xorg-input-evdev (Ubuntu)
> Status: Triaged => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/669467
>
> Title:
> shortcut keys=stuck left mouse button, microsoft desktop 5000
>
> Status in “xserver-xorg-input-evdev” package in Ubuntu:
> Incomplete
>
> Bug description:
> Ubuntu 10.10 (64bit) with Microsoft Wireless Comfort Desktop 5000
> (keyboard+mouse): when any of the shortcut keys are pressed (Volume Up,
> Mute, etc) the left mouse button becomes stuck on. Only disconnection of the
> USB receiver returns it to normal.
> Does not happen on 10.04, Windows or with other (wired...) keyboards I
> tested.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: xorg 1:7.5+6ubuntu3
> ProcVersionSignature: Ubuntu 2.6.35-23.36-generic 2.6.35.7
> Uname: Linux 2.6.35-23-generic x86_64
> NonfreeKernelModules: nvidia
> .proc.driver.nvidia.version:
> NVRM version: NVIDIA UNIX x86_64 Kernel Module 260.19.12 Fri Oct 8
> 11:17:08 PDT 2010
> GCC version: gcc version 4.4.5 (Ubuntu/Linaro 4.4.4-14ubuntu5)
> Architecture: amd64
> Date: Mon Nov 1 14:07:49 2010
> DkmsStatus:
> nvidia-current, 260.19.12, 2.6.35-22-generic, x86_64: installed
> nvidia-current, 260.19.12, 2.6.35-23-generic, x86_64: installed
> InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64
> (20101007)
> MachineType: System manufacturer P5E
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-23-generic
> root=UUID=2bf1db29-0ab5-444c-a87e-0764caeec348 ro quiet splash
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: xorg
> Symptom: display
> dmi.bios.date: 02/19/2009
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 1201
> dmi.board.asset.tag: To Be Filled By O.E.M.
> dmi.board.name: P5E
> dmi.board.vendor: ASUSTeK Computer INC.
> dmi.board.version: Rev 1.xx
> dmi.chassis.asset.tag: Asset-1234567890
> dmi.chassis.type: 3
> dmi.chassis.vendor: Chassis Manufacture
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr1201:bd02/19/2009:svnSystemmanufacturer:pnP5E:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5E:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
> dmi.product.name: P5E
> dmi.product.version: System Version
> dmi.sys.vendor: System manufacturer
> glxinfo: Error: [Errno 2] No such file or directory
> system:
> distro: Ubuntu
> codename: ...

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Changed in xserver-xorg-input-evdev (Ubuntu):
status:	Incomplete → Expired

Ubuntuxserver-xorg-input-evdev package

shortcut keys=stuck left mouse button, microsoft desktop 5000

Bug Description

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xserver-xorg-input-evdev package