Duplex printing with garbage on HP P2055dn

Bug #666639 reported by Dariusz Dwornikowski
8
This bug affects 2 people
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: cups

This is major for me. When I print something in duplex on my HP P2055dn I get total garbage. The garbage is not unreadable, the letters are just scattered and interleaving on each other. Pictures are printed correctly. I print with network.

Also in one page printing it is OK too.

It was totally OK on 10.04. Please fix this. I cannot work without duplex (also it saves paper and trees).

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: cups 1.4.4-6ubuntu2.1
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
Architecture: i386
Date: Tue Oct 26 09:33:31 2010
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate i386 (20100419.1)
Lpstat:
 device for DYMO-LabelWriter-400: usb://DYMO/LabelWriter%20400?serial=08102015093623
 device for Hewlett-Packard-HP-LaserJet-P2055dn: hp:/net/HP_LaserJet_P2055dn?ip=192.168.1.106
 device for hp-LaserJet-1300n: dnssd://hp%20LaserJet%201300n%20(000E7F32B87E)._pdl-datastream._tcp.local/
 device for HP-LaserJet-P1005: hp:/usb/HP_LaserJet_P1005?serial=BC1JCWN
 device for LabelWriter-400: usb://DYMO/LabelWriter%20400?serial=08102015093623
MachineType: LENOVO 17045UG
Papersize: a4
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
PpdFiles:
 HP-LaserJet-P1005: HP LaserJet P1005 Foomatic/foo2xqx (recommended)
 Hewlett-Packard-HP-LaserJet-P2055dn: HP LaserJet P2055 Postscript (recommended)
 DYMO-LabelWriter-400: DYMO LabelWriter 400
 hp-LaserJet-1300n: HP LaserJet 1300n pcl3, hpcups 3.10.6
 LabelWriter-400: DYMO LabelWriter 400
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=/dev/sda1 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=pl_PL.UTF-8
 SHELL=/bin/bash
SourcePackage: cups
dmi.bios.date: 06/19/2008
dmi.bios.vendor: LENOVO
dmi.bios.version: 7BETD6WW (2.17 )
dmi.board.name: 17045UG
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr7BETD6WW(2.17):bd06/19/2008:svnLENOVO:pn17045UG:pvrThinkPadX60s:rvnLENOVO:rn17045UG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 17045UG
dmi.product.version: ThinkPad X60s
dmi.sys.vendor: LENOVO

Revision history for this message
Dariusz Dwornikowski (tdi-kill-9-deactivatedaccount) wrote :
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Can you attach files which did not correctly print for you and follow the instructions in the sections "CUPS error_log" and "Capturing print job data" in https://wiki.ubuntu.com/DebuggingPrintingProblems? Thanks.

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Dariusz Dwornikowski (tdi-kill-9-deactivatedaccount) wrote :

I tried many files. All print badly. I also tried to print from Acrobat, Evince, OOffice. Same. Ill try to capture error_log and post it.

Revision history for this message
Dariusz Dwornikowski (tdi-kill-9-deactivatedaccount) wrote :

No errors, but example document attached.

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Please capture the error_log anyway, even without errors. I want to see which filters your print job use and with which parameters they get called.

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

I have tried now to print the document with evince, on the HP LaserJet 3390 and P3005 with HP's PostScript PPDs for these printers and also on the HP LaserJet P3005 with the PPD file for the P2055dn. To not waste to much paper I always selected the pages 20-23 in the printing dialog. All printouts came out correctly for me. The P3005 is connected via network and the 3390 via USB, both using the HPLIP CUPS backend.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
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