Ubuntu
evince package

evince fails to print certain pages

Bug #666638 reported by AndreK on 2010-10-26

This bug affects 5 people

Affects		Status	Importance	Assigned to	Milestone
	evince (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Binary package hint: evince

Try to print page 18 of this file:
http://docs.fortinet.com/fgt/handbook/fortigate-ipsec-40-mr2.pdf

It displays the page ok, but will freeze up and stop printing.
Tested with a printer and "print to file"
This happens if I print all pages, or only page 18.

Additional info about the file:
"v2 19 October 2010
01-420-112804-20101019"

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: evince 2.32.0-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic-pae 2.6.35.4
Uname: Linux 2.6.35-22-generic-pae i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Tue Oct 26 09:28:29 2010
ExecutablePath: /usr/bin/evince
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
KernLog:
Oct 25 08:44:39 del-andre kernel: [430066.889393] type=1400 audit(1287989079.968:21): apparmor="STATUS" operation="profile_replace" name="/usr/lib/cups/backend/cups-pdf" pid=2534 comm="apparmor_parser"
Oct 25 08:44:39 del-andre kernel: [430066.889547] type=1400 audit(1287989079.968:22): apparmor="STATUS" operation="profile_replace" name="/usr/sbin/cupsd" pid=2534 comm="apparmor_parser"
Oct 26 09:23:26 del-andre kernel: [518793.056974] type=1400 audit(1288077806.134:23): apparmor="DENIED" operation="mknod" parent=2550 profile="/usr/sbin/cupsd" name="/var/run/samba/gencache.tdb" pid=10121 comm="smb" requested_mask="c" denied_mask="c" fsuid=7 ouid=7
Oct 26 09:23:26 del-andre kernel: [518793.057158] type=1400 audit(1288077806.134:24): apparmor="DENIED" operation="mknod" parent=2550 profile="/usr/sbin/cupsd" name="/var/run/samba/gencache.tdb" pid=10121 comm="smb" requested_mask="c" denied_mask="c" fsuid=7 ouid=7
Oct 26 09:23:26 del-andre kernel: [518793.058551] type=1400 audit(1288077806.134:25): apparmor="DENIED" operation="mknod" parent=2550 profile="/usr/sbin/cupsd" name="/var/run/samba/gencache.tdb" pid=10121 comm="smb" requested_mask="c" denied_mask="c" fsuid=7 ouid=7
ProcEnviron:
LANGUAGE=en
LANG=en_US.utf8
SHELL=/bin/bash
SourcePackage: evince

Tags:

Revision history for this message

AndreK (andre-k) wrote on 2010-10-26:

Dependencies.txt Edit (4.7 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (31.8 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (797 bytes, text/plain; charset="utf-8")
RelatedPackageVersions.txt Edit (155 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (49.7 KiB, text/plain; charset="utf-8")

Revision history for this message

Oliver (oliver602) wrote on 2010-10-30:

Marked as confirmed as I can reproduce the bug in 10.10 AMD64. Evince stops responding and takes several minutes to finish 'Preparing to print...' page 18 of the document.

Changed in evince (Ubuntu):
status:	New → Confirmed

Revision history for this message

teledyn (garym-teledyn) wrote on 2010-11-26:

also happens on pages 17 and 18 of the attached (public domain) christmas songbook

Revision history for this message

Phil-ganchev (phil-ganchev) wrote on 2011-02-22:

Print preview is also fine.

Revision history for this message

Phil-ganchev (phil-ganchev) wrote on 2011-02-22:

The Christmas songbook works fine for me.

Revision history for this message

teledyn (garym-teledyn) wrote on 2011-02-23: Re: [Bug 666638] Re: evince fails to print certain pages

I wonder then, could it be a lack of font or a printer driver issue for that
middle set of pages that just coincidentally happen to have some spanish
keyset items?

On Tue, Feb 22, 2011 at 6:39 PM, Phil-ganchev <email address hidden>wrote:

> The Christmas songbook works fine for me.
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/666638
>
> Title:
> evince fails to print certain pages
>
> Status in “evince” package in Ubuntu:
> Confirmed
>
> Bug description:
> Binary package hint: evince
>
> Try to print page 18 of this file:
> http://docs.fortinet.com/fgt/handbook/fortigate-ipsec-40-mr2.pdf
>
> It displays the page ok, but will freeze up and stop printing.
> Tested with a printer and "print to file"
> This happens if I print all pages, or only page 18.
>
> Additional info about the file:
> "v2 19 October 2010
> 01-420-112804-20101019"
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: evince 2.32.0-0ubuntu1
> ProcVersionSignature: Ubuntu 2.6.35-22.35-generic-pae 2.6.35.4
> Uname: Linux 2.6.35-22-generic-pae i686
> NonfreeKernelModules: nvidia
> Architecture: i386
> Date: Tue Oct 26 09:28:29 2010
> ExecutablePath: /usr/bin/evince
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
> KernLog:
> Oct 25 08:44:39 del-andre kernel: [430066.889393] type=1400
> audit(1287989079.968:21): apparmor="STATUS" operation="profile_replace"
> name="/usr/lib/cups/backend/cups-pdf" pid=2534 comm="apparmor_parser"
> Oct 25 08:44:39 del-andre kernel: [430066.889547] type=1400
> audit(1287989079.968:22): apparmor="STATUS" operation="profile_replace"
> name="/usr/sbin/cupsd" pid=2534 comm="apparmor_parser"
> Oct 26 09:23:26 del-andre kernel: [518793.056974] type=1400
> audit(1288077806.134:23): apparmor="DENIED" operation="mknod" parent=2550
> profile="/usr/sbin/cupsd" name="/var/run/samba/gencache.tdb" pid=10121
> comm="smb" requested_mask="c" denied_mask="c" fsuid=7 ouid=7
> Oct 26 09:23:26 del-andre kernel: [518793.057158] type=1400
> audit(1288077806.134:24): apparmor="DENIED" operation="mknod" parent=2550
> profile="/usr/sbin/cupsd" name="/var/run/samba/gencache.tdb" pid=10121
> comm="smb" requested_mask="c" denied_mask="c" fsuid=7 ouid=7
> Oct 26 09:23:26 del-andre kernel: [518793.058551] type=1400
> audit(1288077806.134:25): apparmor="DENIED" operation="mknod" parent=2550
> profile="/usr/sbin/cupsd" name="/var/run/samba/gencache.tdb" pid=10121
> comm="smb" requested_mask="c" denied_mask="c" fsuid=7 ouid=7
> ProcEnviron:
> LANGUAGE=en
> LANG=en_US.utf8
> SHELL=/bin/bash
> SourcePackage: evince
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/evince/+bug/666638/+subscribe
>

--
*Have Blog, Will Travel: blog.teledyn.com*
*A Serviceable Substitute: post.teledyn.com*

I wonder then, could it be a lack of font or a printer driver issue for that
middle set of pages that just coincidentally happen to have some spanish
keyset items?

On Tue, Feb 22, 2011 at 6:39 PM, Phil-ganchev <666638@bugs.launchpad.net>wrote:

> The Christmas songbook works fine for me.
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/666638
>
> Title:
>  evince fails to print certain pages
>
> Status in “evince” package in Ubuntu:
>  Confirmed
>
> Bug description:
>  Binary package hint: evince
>
>  Try to print page 18 of this file:
>  http://docs.fortinet.com/fgt/handbook/fortigate-ipsec-40-mr2.pdf
>
>  It displays the page ok, but will freeze up and stop printing.
>  Tested with a printer and "print to file"
>  This happens if I print all pages, or only page 18.
>
>  Additional info about the file:
>  "v2  19 October 2010
>  01-420-112804-20101019"
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 10.10
>  Package: evince 2.32.0-0ubuntu1
>  ProcVersionSignature: Ubuntu 2.6.35-22.35-generic-pae 2.6.35.4
>  Uname: Linux 2.6.35-22-generic-pae i686
>  NonfreeKernelModules: nvidia
>  Architecture: i386
>  Date: Tue Oct 26 09:28:29 2010
>  ExecutablePath: /usr/bin/evince
>  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
>  KernLog:
>   Oct 25 08:44:39 del-andre kernel: [430066.889393] type=1400
> audit(1287989079.968:21): apparmor="STATUS" operation="profile_replace"
> name="/usr/lib/cups/backend/cups-pdf" pid=2534 comm="apparmor_parser"
>   Oct 25 08:44:39 del-andre kernel: [430066.889547] type=1400
> audit(1287989079.968:22): apparmor="STATUS" operation="profile_replace"
> name="/usr/sbin/cupsd" pid=2534 comm="apparmor_parser"
>   Oct 26 09:23:26 del-andre kernel: [518793.056974] type=1400
> audit(1288077806.134:23): apparmor="DENIED" operation="mknod" parent=2550
> profile="/usr/sbin/cupsd" name="/var/run/samba/gencache.tdb" pid=10121
> comm="smb" requested_mask="c" denied_mask="c" fsuid=7 ouid=7
>   Oct 26 09:23:26 del-andre kernel: [518793.057158] type=1400
> audit(1288077806.134:24): apparmor="DENIED" operation="mknod" parent=2550
> profile="/usr/sbin/cupsd" name="/var/run/samba/gencache.tdb" pid=10121
> comm="smb" requested_mask="c" denied_mask="c" fsuid=7 ouid=7
>   Oct 26 09:23:26 del-andre kernel: [518793.058551] type=1400
> audit(1288077806.134:25): apparmor="DENIED" operation="mknod" parent=2550
> profile="/usr/sbin/cupsd" name="/var/run/samba/gencache.tdb" pid=10121
> comm="smb" requested_mask="c" denied_mask="c" fsuid=7 ouid=7
>  ProcEnviron:
>   LANGUAGE=en
>   LANG=en_US.utf8
>   SHELL=/bin/bash
>  SourcePackage: evince
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/evince/+bug/666638/+subscribe
>

-- 
*Have Blog, Will Travel: blog.teledyn.com*
*A Serviceable Substitute: post.teledyn.com*

Revision history for this message

madbiologist (me-again) wrote on 2011-02-23:

Teledyn - presumably the Spanish typeface you refer to is Petrucci. This typeface is actually embedded in the Christmas Songbook document, unlike it's other fonts.

@ everyone - What make/s and model/s of printers do you have?

Revision history for this message

teledyn (garym-teledyn) wrote on 2011-02-23:

I was unable to print those pages on an HP 1315 PSC and on a Lexmark E310
Laser (which is now dead and no longer available for testing)

On Wed, Feb 23, 2011 at 10:30 AM, madbiologist <email address hidden>wrote:

> Teledyn - presumably the Spanish typeface you refer to is Petrucci.
> This typeface is actually embedded in the Christmas Songbook document,
> unlike it's other fonts.
>
> @ everyone - What make/s and model/s of printers do you have?
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/666638
>
> Title:
> evince fails to print certain pages
>
> Status in “evince” package in Ubuntu:
> Confirmed
>
> Bug description:
> Binary package hint: evince
>
> Try to print page 18 of this file:
> http://docs.fortinet.com/fgt/handbook/fortigate-ipsec-40-mr2.pdf
>
> It displays the page ok, but will freeze up and stop printing.
> Tested with a printer and "print to file"
> This happens if I print all pages, or only page 18.
>
> Additional info about the file:
> "v2 19 October 2010
> 01-420-112804-20101019"
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: evince 2.32.0-0ubuntu1
> ProcVersionSignature: Ubuntu 2.6.35-22.35-generic-pae 2.6.35.4
> Uname: Linux 2.6.35-22-generic-pae i686
> NonfreeKernelModules: nvidia
> Architecture: i386
> Date: Tue Oct 26 09:28:29 2010
> ExecutablePath: /usr/bin/evince
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
> KernLog:
> Oct 25 08:44:39 del-andre kernel: [430066.889393] type=1400
> audit(1287989079.968:21): apparmor="STATUS" operation="profile_replace"
> name="/usr/lib/cups/backend/cups-pdf" pid=2534 comm="apparmor_parser"
> Oct 25 08:44:39 del-andre kernel: [430066.889547] type=1400
> audit(1287989079.968:22): apparmor="STATUS" operation="profile_replace"
> name="/usr/sbin/cupsd" pid=2534 comm="apparmor_parser"
> Oct 26 09:23:26 del-andre kernel: [518793.056974] type=1400
> audit(1288077806.134:23): apparmor="DENIED" operation="mknod" parent=2550
> profile="/usr/sbin/cupsd" name="/var/run/samba/gencache.tdb" pid=10121
> comm="smb" requested_mask="c" denied_mask="c" fsuid=7 ouid=7
> Oct 26 09:23:26 del-andre kernel: [518793.057158] type=1400
> audit(1288077806.134:24): apparmor="DENIED" operation="mknod" parent=2550
> profile="/usr/sbin/cupsd" name="/var/run/samba/gencache.tdb" pid=10121
> comm="smb" requested_mask="c" denied_mask="c" fsuid=7 ouid=7
> Oct 26 09:23:26 del-andre kernel: [518793.058551] type=1400
> audit(1288077806.134:25): apparmor="DENIED" operation="mknod" parent=2550
> profile="/usr/sbin/cupsd" name="/var/run/samba/gencache.tdb" pid=10121
> comm="smb" requested_mask="c" denied_mask="c" fsuid=7 ouid=7
> ProcEnviron:
> LANGUAGE=en
> LANG=en_US.utf8
> SHELL=/bin/bash
> SourcePackage: evince
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/evince/+bug/666638/+subscribe
>

--
*Have Blog, Will Travel: blog.teledyn.com*
*A Serviceable Substitute: post.teledyn.com*

I was unable to print those pages on an HP 1315 PSC and on a Lexmark E310
Laser (which is now dead and no longer available for testing)

On Wed, Feb 23, 2011 at 10:30 AM, madbiologist <666638@bugs.launchpad.net>wrote:

> Teledyn - presumably the Spanish typeface you refer to is Petrucci.
> This typeface is actually embedded in the Christmas Songbook document,
> unlike it's other fonts.
>
> @ everyone - What make/s and model/s of printers do you have?
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/666638
>
> Title:
>  evince fails to print certain pages
>
> Status in “evince” package in Ubuntu:
>  Confirmed
>
> Bug description:
>  Binary package hint: evince
>
>  Try to print page 18 of this file:
>  http://docs.fortinet.com/fgt/handbook/fortigate-ipsec-40-mr2.pdf
>
>  It displays the page ok, but will freeze up and stop printing.
>  Tested with a printer and "print to file"
>  This happens if I print all pages, or only page 18.
>
>  Additional info about the file:
>  "v2  19 October 2010
>  01-420-112804-20101019"
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 10.10
>  Package: evince 2.32.0-0ubuntu1
>  ProcVersionSignature: Ubuntu 2.6.35-22.35-generic-pae 2.6.35.4
>  Uname: Linux 2.6.35-22-generic-pae i686
>  NonfreeKernelModules: nvidia
>  Architecture: i386
>  Date: Tue Oct 26 09:28:29 2010
>  ExecutablePath: /usr/bin/evince
>  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
>  KernLog:
>   Oct 25 08:44:39 del-andre kernel: [430066.889393] type=1400
> audit(1287989079.968:21): apparmor="STATUS" operation="profile_replace"
> name="/usr/lib/cups/backend/cups-pdf" pid=2534 comm="apparmor_parser"
>   Oct 25 08:44:39 del-andre kernel: [430066.889547] type=1400
> audit(1287989079.968:22): apparmor="STATUS" operation="profile_replace"
> name="/usr/sbin/cupsd" pid=2534 comm="apparmor_parser"
>   Oct 26 09:23:26 del-andre kernel: [518793.056974] type=1400
> audit(1288077806.134:23): apparmor="DENIED" operation="mknod" parent=2550
> profile="/usr/sbin/cupsd" name="/var/run/samba/gencache.tdb" pid=10121
> comm="smb" requested_mask="c" denied_mask="c" fsuid=7 ouid=7
>   Oct 26 09:23:26 del-andre kernel: [518793.057158] type=1400
> audit(1288077806.134:24): apparmor="DENIED" operation="mknod" parent=2550
> profile="/usr/sbin/cupsd" name="/var/run/samba/gencache.tdb" pid=10121
> comm="smb" requested_mask="c" denied_mask="c" fsuid=7 ouid=7
>   Oct 26 09:23:26 del-andre kernel: [518793.058551] type=1400
> audit(1288077806.134:25): apparmor="DENIED" operation="mknod" parent=2550
> profile="/usr/sbin/cupsd" name="/var/run/samba/gencache.tdb" pid=10121
> comm="smb" requested_mask="c" denied_mask="c" fsuid=7 ouid=7
>  ProcEnviron:
>   LANGUAGE=en
>   LANG=en_US.utf8
>   SHELL=/bin/bash
>  SourcePackage: evince
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/evince/+bug/666638/+subscribe
>

-- 
*Have Blog, Will Travel: blog.teledyn.com*
*A Serviceable Substitute: post.teledyn.com*

Revision history for this message

penalvch (penalvch) wrote on 2014-12-17:

Original reporter's URL doesn't have the document anymore.

Changed in evince (Ubuntu):
status:	Confirmed → Invalid

Report a bug

This report contains Public information

Everyone can see this information.

You are

Subscribing...

Edit bug mail

Other bug subscribers

Bug attachments

Add attachment

Remote bug watches

Bug watches keep track of this bug in other bug trackers.

Ubuntuevince package

evince fails to print certain pages

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
evince package