No reason specified message while connecting to MSN

[Noel Arzola]

When I click on the empathy program, to start it, it opens the regular window where in my language (Finnish) it says Tuttavaluettelo (as the name of the window), and under that Keskustele, Muokkaa, Näytä, Huone, Ohje. These quickly translated would be "talk/chat", "options", "display", "help". Under that it has the bad with the colored dot showing are you online, busy, away or offline. This is just for you to know what Im talking about. Under that theres regularly my friends that are online, but now, nothing. BUT theres a small box saying "new msn account" and "modify account". This is all just translated but I assume that is what it probably says in the english version.

So yeah, its not signing me in? I tried going to the options and chaning my details (username and password) just to see if that refreshes it. The information is of course correct. What I just now noticed is that next to (on the right side of) the "online, busy, away, offline" bar, theres the circle with motion. Like its loading something. But it never stops. Weird.

I didnt really do anything to cause this problem. Nothing unusual. Just came to the computer one day (maby 3 days ago) and it refused to work.

Any ideas how to get me signed in properly?

Jonathan

[Noel Arzola (noel.arzola)]

Original question at https://answers.launchpad.net/ubuntu/+source/empathy/+question/130547

[Paul Tansom (aptanet)]

Take a look at bug #663670 (https://bugs.launchpad.net/ubuntu/+source/papyon/+bug/663670). There's a good chance it is the same issue. Do you get a message along the lines of "Cannot Connect" with "No Reason Specified"?

Basically try finding the file:

RequestMultipleSecurityTokens.py

which is in the directory:

/usr/share/pyshared/papyon/service/description/SingleSignOn

and change the line:

CONTACTS = ("contacts.msn.com", "?fs=1&id=24000&kv=7&rn=93S9SWWw&tw=0&ver=2.1.6000.1")

to:

CONTACTS = ("contacts.msn.com", "MBI")

Use your favourite editor for this, and you'll need sudo to be allowed to change the file (sorry if that's obvious, though it would save problems if it wasn't!). A bug fix to the package python-papyon should be on the way soon if this does fix it.

[Jimmy (mrjameswestwood)]

Thank you Paul. Your fix solved my problem!

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.