KDE stops responding

[Alex Loes]

After a while (randomly), KDE stops reponding. The mouse still moves, but clicking on a widget doesn't work. The only thing I could do, is pressing CTRL-Alt-F2. in the console, everything works fine.
I run kubuntu 10.10 32bit. /var/log/messages doesn't show something suspect.

Perhaps it's X.

[Fabio Marconi (fabiomarconi)]

Hello Alex
When the bug appear, please reboot and attach here these files:
/var/log/syslog
/var/log/kern.log
/var/log/Xorg.0.log
Thanks
Fabio

[Alex Loes (alex-loes)]

I found out, that it is due to the flash player. Each time I launch a video in youtube, afteer a few moments, the mouse doesn't click anymore->no response to clicking.
Here are the logs

[Fabio Marconi (fabiomarconi)]

syslog:
Oct 21 15:17:58 alex-desktop kdm[973]: X server for display :0 terminated unexpectedly
Xorg.0.log:
[ 2464.585] (EE) Microsoft Microsoft® Digital Media Keyboard: failed to initialize for relative axes.
[ 2464.585] (WW) Device 'Microsoft Microsoft® Digital Media Keyboard' has 37 axes, only using first 36.

I found out, that it is due to the flash player. Each time I launch a video in youtube, afteer a few moments, the mouse doesn't click anymore->no response to clicking.

On first try to uninstall completely and then reinstall flash plugin non free.
If not solve then try reconfiguring X at login screen switching to a console and typing
sudo dpkg-reconfigure xserver-xorg

[Alex Loes (alex-loes)]

Either the reinstall of flash plugin nonfree, nor reconfiguring X doesn't help.
The error still exists after a while of playing a flash video.

[Alex Loes (alex-loes)]

I found out, that it even appears if firefox isn't running at all.
It's like the left button of the mouse is always pressed without being released.
I replace the mouse, but it still appears.

[Alex Loes (alex-loes)]

When I switch the buttons of the mouse in System Settings -> Input Devices ->Mouse->Button order left handed, I can work normally with the Buttons left and right changed.

[Fabio Marconi (fabiomarconi)]

Helo Alex.
can you ru n in a terminal
apport-collect -p xserver-xorg-input-mouse 663203
with not working configuration
Thanks
Fabio

[Alex Loes (alex-loes)]

in a terminal (vt2) apport-collect -p xserver-xorg-input-mouse 663203 doesn't work. It gives the error message:
Error connecting to Launchpad: 'NoneType' object has no attribute 'makefile'
You can reset the credentials by removing the file "/home/alex/.cache/apport/launchpad.credentials"

But there is no credentials file.

Recently, the error appeared playing a video in vlc.

[Fabio Marconi (fabiomarconi)]

Hello
Sorry, my mistake in setting the report
could you please run:
apport-collect -p xserver-xorg-input-mouse 663203
Thanks
fabio

[Alex Loes (alex-loes)]

Thank you, but

As I said above 'apport-collect -p xserver-xorg-input-moue 663203' gives an error message. After a while, the following message appears:
Error connecting to Launchpad: 'NoneType' object has no attribute 'makefile'
You can reset the credentials by removing the file "/home/alex/.cache/apport/launchpad.credentials"Error connecting to Launchpad: 'NoneType' object has no attribute 'makefile'

Greets

Alex

[Alex Loes (alex-loes)]

I attached a mouse with different branding, a Microsoft mouse. Previously, I had attached a logitech mouse.

Since then, the problem doesn't occour at all.
But what's the difference between a microsoft mouse and a logitech mouse? Is it due to the driver?

Al

[Alex Loes (alex-loes)]

Please forget #13. The error still appears.

[Fabio Marconi (fabiomarconi)]

Hello Alex
try with
apport-collect 663203
Fabio

[Alex Loes (alex-loes)]

Here is what 'apport-cli -f -p xserver-xorg-input-mouse --save bug663203' gives:

[Alex Loes (alex-loes)]

The bug happens everytime after launching a video player, ex. vlc or mplayer...

[Fabio Marconi (fabiomarconi)]

 [ 23.828] (II) config/udev: Adding input device Microsoft Microsoft 3-Button Mouse with IntelliEye(TM) (/dev/input/event4)
 [ 23.828] (**) Microsoft Microsoft 3-Button Mouse with IntelliEye(TM): Applying InputClass "evdev pointer catchall"
 [ 23.828] (**) Microsoft Microsoft 3-Button Mouse with IntelliEye(TM): always reports core events
 [ 23.828] (**) Microsoft Microsoft 3-Button Mouse with IntelliEye(TM): Device: "/dev/input/event4"
 [ 23.844] (II) Microsoft Microsoft 3-Button Mouse with IntelliEye(TM): Found 3 mouse buttons
 [ 23.844] (II) Microsoft Microsoft 3-Button Mouse with IntelliEye(TM): Found scroll wheel(s)
 [ 23.844] (II) Microsoft Microsoft 3-Button Mouse with IntelliEye(TM): Found relative axes
 [ 23.844] (II) Microsoft Microsoft 3-Button Mouse with IntelliEye(TM): Found x and y relative axes
 [ 23.844] (II) Microsoft Microsoft 3-Button Mouse with IntelliEye(TM): Configuring as mouse
 [ 23.844] (**) Microsoft Microsoft 3-Button Mouse with IntelliEye(TM): YAxisMapping: buttons 4 and 5
 [ 23.844] (**) Microsoft Microsoft 3-Button Mouse with IntelliEye(TM): EmulateWheelButton: 4, EmulateWheelInertia: 10, EmulateWheelTimeout: 200
 [ 23.844] (II) XINPUT: Adding extended input device "Microsoft Microsoft 3-Button Mouse with IntelliEye(TM)" (type: MOUSE)
 [ 23.844] (II) Microsoft Microsoft 3-Button Mouse with IntelliEye(TM): initialized for relative axes.
 [ 23.844] (II) config/udev: Adding input device Microsoft Microsoft 3-Button Mouse with IntelliEye(TM) (/dev/input/mouse0)
 [ 23.844] (II) No input driver/identifier specified (ignoring)
 [ 52.064] (II) Open ACPI successful (/var/run/acpid.socket)
 [ 52.147] (II) NVIDIA(0): Setting mode "nvidia-auto-select"
 [ 52.396] (II) Power Button: Device reopened after 1 attempts.
 [ 52.408] (II) Sleep Button: Device reopened after 1 attempts.
 [ 52.416] (II) Microsoft Microsoft® Digital Media Keyboard: Device reopened after 1 attempts.
 [ 52.424] (II) Microsoft Microsoft® Digital Media Keyboard: Device reopened after 1 attempts.
 [ 52.432] (II) Microsoft Microsoft 3-Button Mouse with IntelliEye(TM): Device reopened after 1 attempts.
 [ 1220.568] (II) Microsoft Microsoft 3-Button Mouse with IntelliEye(TM): Close
 [ 1220.568] (II) UnloadModule: "evdev"
 [ 1220.568] (II) Microsoft Microsoft® Digital Media Keyboard: Close
 [ 1220.568] (II) UnloadModule: "evdev"
 [ 1220.568] (II) Microsoft Microsoft® Digital Media Keyboard: Close
 [ 1220.568] (II) UnloadModule: "evdev"
 [ 1220.568] (II) Sleep Button: Close
 [ 1220.568] (II) UnloadModule: "evdev"
 [ 1220.569] (II) Power Button: Close
 [ 1220.569] (II) UnloadModule: "evdev"

[Alex Loes (alex-loes)]

I installed Kubuntu10.10 64bit. Same thing here.

[Alex Loes (alex-loes)]

I disabled my soud card (onboard) and everythings worked well. I didn't have any problem. So it has to do something with the sound system or it's driver. Does this help you, Fabio?

Help

Al

[Alex Loes (alex-loes)]

My soundcard is a:
lspci: 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 02)
lspci -n: 00:1b.0 0403: 8086:284b (rev 02)

[Alex Loes (alex-loes)]

As it has something to do with the soundcard, I opened a new bug report 673901.
https://bugs.launchpad.net/ubuntu/+bug/673901

[Alex Loes (alex-loes)]

Here is the file generated with: ubuntu-bug xserver-xorg

[Alex Loes (alex-loes)]

I changed the keyboard from Mcrosoft Digital media keyboard to Mitsumi.
Everything seems to work. Strange.

[Alex Loes (alex-loes)]

A new kernel upgrade was installed with the software updates and after that, I reinserted the Microsoft keyboard and all goes fine.
So I close this bug