Can't use my webcam in Kopete

Bug #66218 reported by Nicolas DERIVE
4
Affects Status Importance Assigned to Milestone
kopete (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: kopete

When I go in configure > Peripherals, I see a blue screen and my cpu activity raise to 100%, but no image appears. Although, when I use gqcam, my webcam works correctly.

Revision history for this message
Andres Mujica (andres.mujica) wrote :

Hi Nicolas, can you give us the output for:

dpkg -l | grep kopete

A previously known bug that was already solved, had a similar behaviour, so we need to double check if you've got an updated system or if you're using the kde release affected by this previous bug (sorry i couldn't find the number, bt i know it exists because i did confirmed it)

So, in order to determine if it's effectively solved, please try to upgrade your system to the latest kde release.

Revision history for this message
Nicolas DERIVE (kalon33) wrote :

I use the last upgraded Edgy Eft (I upgrade it every day) with KDE 3.5.5.

The command of dpkg grep to have the version number of kopete gave that :

nicolas@spiralo_vertigo:~$ dpkg -l | grep kopete
ii kopete 3.5.5+kopete0.12.3-0ubuntu1 instant messenger for KDE

Revision history for this message
Andres Mujica (andres.mujica) wrote :

ok, let me try to replicate this bug

(tomorrow at the office....)

meanwhile, can you send us a

dmesg | tail -n 50

just after you go to configure / peripherals...

and which webcam do you have?

Revision history for this message
Nicolas DERIVE (kalon33) wrote :
Download full text (3.7 KiB)

I've a logitech quickcam usb webcam, and it is recognised correctly and activated correctly (according to dmesg). Here is your request to verify it :

nicolas@spiralo_vertigo:~$ dmesg | tail -n 50
[17179628.868000] hdc: command error: error=0x54 { AbortedCommand LastFailedSense=0x05 }
[17179628.868000] ide: failed opcode was: unknown
[17179628.868000] end_request: I/O error, dev hdc, sector 4590208
[17179628.872000] hdc: command error: status=0x51 { DriveReady SeekComplete Error }
[17179628.872000] hdc: command error: error=0x54 { AbortedCommand LastFailedSense=0x05 }
[17179628.872000] ide: failed opcode was: unknown
[17179628.872000] end_request: I/O error, dev hdc, sector 4590208
[17179628.976000] hdc: command error: status=0x51 { DriveReady SeekComplete Error }
[17179628.976000] hdc: command error: error=0x54 { AbortedCommand LastFailedSense=0x05 }
[17179628.976000] ide: failed opcode was: unknown
[17179628.976000] end_request: I/O error, dev hdc, sector 9180408
[17179628.980000] hdc: command error: status=0x51 { DriveReady SeekComplete Error }
[17179628.980000] hdc: command error: error=0x54 { AbortedCommand LastFailedSense=0x05 }
[17179628.980000] ide: failed opcode was: unknown
[17179628.980000] end_request: I/O error, dev hdc, sector 4590208
[17179688.100000] UDF-fs: No VRS found
[17179688.392000] ISO 9660 Extensions: Microsoft Joliet Level 3
[17179688.440000] ISO 9660 Extensions: RRIP_1991A
[17179689.392000] kjournald starting. Commit interval 5 seconds
[17179689.404000] EXT3 FS on sda1, internal journal
[17179689.404000] EXT3-fs: mounted filesystem with ordered data mode.
[17179690.964000] kjournald starting. Commit interval 5 seconds
[17179690.972000] EXT3 FS on sda2, internal journal
[17179690.972000] EXT3-fs: mounted filesystem with ordered data mode.
[17179693.124000] FAT: utf8 is not a recommended IO charset for FAT filesystems, filesystem will be case sensitive!
[17179697.884000] ReiserFS: sda5: found reiserfs format "3.6" with standard journal
[17179699.060000] ReiserFS: sda5: using ordered data mode
[17179699.068000] ReiserFS: sda5: journal params: device sda5, size 8192, journal first block 18, max trans len 1024, max batch 900, max commit age 30, max trans age 30
[17179699.068000] ReiserFS: sda5: checking transaction log (sda5)
[17179699.096000] ReiserFS: sda5: Using r5 hash to sort names
[17179707.352000] kjournald starting. Commit interval 5 seconds
[17179707.360000] EXT3 FS on sda6, internal journal
[17179707.360000] EXT3-fs: mounted filesystem with ordered data mode.
[17179717.184000] NET: Registered protocol family 17
[17179717.324000] ieee80211_crypt: registered algorithm 'WEP'
[17179731.500000] eth0: no IPv6 routers present
[17180000.260000] pcmcia: Detected deprecated PCMCIA ioctl usage from process: discover.
[17180000.260000] pcmcia: This interface will soon be removed from the kernel; please expect breakage unless you upgrade to new tools.
[17180000.260000] pcmcia: see http://www.kernel.org/pub/linux/utils/kernel/pcmcia/pcmcia.html for details.
[17180204.564000] ADDRCONF(NETDEV_UP): eth0: link is not ready
[17180209.924000] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[17180226.140000] eth0: no IPv6 route...

Read more...

Revision history for this message
Andres Mujica (andres.mujica) wrote :

Well, i've checked with my pc and it didn't have the same issue.

checking your dmes output i cannot see anything about the webcam but what i see is some hardware errors on your disk.

maybe that's causing some trouble???

Also are you having the same behaviour with latest update?

thanks again

Revision history for this message
Andres Mujica (andres.mujica) wrote :

One more thing could you post this?

uname -r

dpkg -l | grep linux-image | grep `uname -r`

dpkg -l | grep linux-restricted-modules | grep `uname -r`

Revision history for this message
Nicolas DERIVE (kalon33) wrote :

The things about my webcam can be read by clicking on "read more" because they are in the last lines.

Here is the version numbers you are asking :

nicolas@spiralo-vertigo:~$ uname -r
2.6.17-10-generic
nicolas@spiralo-vertigo:~$ dpkg -l | grep linux-image | grep `uname -r`
ii linux-image-2.6.17-10-generic 2.6.17-10.33 Linux kernel image for version 2.6.17 on x86
nicolas@spiralo-vertigo:~$ dpkg -l | grep linux-restricted-modules | grep `uname -r`
ii linux-restricted-modules-2.6.17-10-generic 2.6.17.6-1 Non-free Linux 2.6.17 modules on x86_64 gene
nicolas@spiralo-vertigo:~$

Revision history for this message
Guillaume Duveau (guix) wrote :

Nicolas, does your webcam work with any other program than Kopete ? (aMSN, camorama, ...)
If yes, see this bug and try my .deb, let us know.

Revision history for this message
Guillaume Duveau (guix) wrote :
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