GIMP does not work when the tablet is plugged in, the cursor just gives opposite click menu, no calibration utility

[Denis-André Desjardins]

Binary package hint: xserver-xorg-input-acecad

The summary says it all. However, should you need answers to precise questions, just ask.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xserver-xorg-input-acecad 1:1.4.0-1
ProcVersionSignature: Ubuntu 2.6.32-25.44-generic 2.6.32.21+drm33.7
Uname: Linux 2.6.32-25-generic i686
Architecture: i386
Date: Fri Oct 8 18:34:25 2010
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: xserver-xorg-input-acecad

[Denis-André Desjardins (nospamormorespam)]

marvin@marvin-laptop:~$ lsusb -v -d 0460:0004

Bus 003 Device 002: ID 0460:0004 Ace Cad Enterprise Co., Ltd
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 1.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 8
  idVendor 0x0460 Ace Cad Enterprise Co., Ltd
  idProduct 0x0004
  bcdDevice 1.30
  iManufacturer 1
  iProduct 2
  iSerial 0
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 34
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0x80
      (Bus Powered)
    MaxPower 100mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 1
      bInterfaceClass 3 Human Interface Device
      bInterfaceSubClass 1 Boot Interface Subclass
      bInterfaceProtocol 2 Mouse
      iInterface 0
        HID Device Descriptor:
          bLength 9
          bDescriptorType 33
          bcdHID 1.10
          bCountryCode 0 Not supported
          bNumDescriptors 1
          bDescriptorType 34 Report
          wDescriptorLength 106
         Report Descriptors:
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0008 1x 8 bytes
        bInterval 10
cannot read device status, Operation not permitted (1)
marvin@marvin-laptop:~$

[Fabián Rodríguez (magicfab)]

Seems like button actions are inverted. Other than that are X-Y coordinates registering OK ?

[Fabián Rodríguez (magicfab)]

Confirming and setting to medium, Denis-André showed me this problem in person. Perhaps the workaround in Bug #292331 may help, but it's fdi file may match other devices so I'd wait to have complete hardware information before suggesting it.

[Denis-André Desjardins (nospamormorespam)]

marvin@marvin-laptop:~$ xinput --list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Darfon USB Optical Mous id=10 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=12 [slave pointer (2)]
⎜ ↳ Macintosh mouse button emulation id=13 [slave pointer (2)]
⎜ ↳ ACECAD USB Graphics Tablet id=14 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Power Button id=8 [slave keyboard (3)]
    ↳ Sleep Button id=9 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=11 [slave keyboard (3)]

[Fabián Rodríguez (magicfab)]

Sorry, HAL is gone in 10.04 LTSso the Bug #292331 will only help partially. We most probably need to craft an udev rule file manually:
https://wiki.ubuntu.com/X/Config/Input#Input%20Configuration%20with%20udev%20(Ubuntu%2010.04)

I lack to do this at the moment but if someone else can help be my guest . Otherwise I'll give it a go next week.

[Denis-André Desjardins (nospamormorespam)]

Seems like button actions are inverted. Other than that are X-Y coordinates registering OK ?

The cursor flows around the screen as it should.

[Timo Aaltonen (tjaalton)]

if you still see it with 11.04, please run 'ubuntu-bug 657111'

[Denis-André Desjardins (nospamormorespam)]

I'm afraid the response completely escapes me and appears to be rather hermetic...

[Timo Aaltonen (tjaalton)]

Hum? If you see this bug with Ubuntu 11.04, run this command on a terminal: 'ubuntu-bug 657111'. It will attach a number of logfiles to this bugreport. What's difficult about it?

[Denis-André Desjardins (nospamormorespam)]

Would it not have been clearer to say that to begin with?

I have NOT installed 11 on this machine nor do I plan! I've 'updated' on
another machine and bitterly regret it! I have to look around for
EVERYTHING! It will be going back to Gnome.

And no, the problem STILL persists, thank you for asking!

Denis-André Desjardins.

[Denis-André Desjardins (nospamormorespam)]

On another note, after all the other updates on this machine, skype no
longer works.

[Timo Aaltonen (tjaalton)]

would be fine to do that from a livecd-session

[Launchpad Janitor (janitor)]

[Expired for xserver-xorg-input-evdev (Ubuntu) because there has been no activity for 60 days.]