empathy-accounts assert failure: *** glibc detected *** /usr/bin/empathy-accounts: free(): invalid pointer: 0x0809d5b6 ***

[olivier]

Binary package hint: empathy

Was just trying to set-up my broadcast accounts, (other app running in background was update mamanger which might explain crash)

ProblemType: Crash
DistroRelease: Ubuntu 10.10
Package: empathy 2.31.92-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-20.29-generic 2.6.35.4
Uname: Linux 2.6.35-20-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
AssertionMessage: *** glibc detected *** /usr/bin/empathy-accounts: free(): invalid pointer: 0x0809d5b6 ***
Date: Tue Sep 14 18:28:35 2010
ExecutablePath: /usr/bin/empathy-accounts
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Alpha i386 (20100803.1)
ProcCmdline: /usr/bin/empathy-accounts --if-needed
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.utf8
Signal: 6
SourcePackage: empathy
StacktraceTop:
 __kernel_vsyscall ()
 raise () from /lib/libc.so.6
 abort () from /lib/libc.so.6
 ?? () from /lib/libc.so.6
 ?? () from /lib/libc.so.6
Title: empathy-accounts assert failure: *** glibc detected *** /usr/bin/empathy-accounts: free(): invalid pointer: 0x0809d5b6 ***
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Apport retracing service (apport)]

StacktraceTop:
 __kernel_vsyscall ()
 *__GI_raise (sig=6)
 *__GI_abort () at abort.c:92
 __libc_message (do_abort=2,
 malloc_printerr (action=<value optimized out>,

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a valgrind log following the instructions at https://wiki.ubuntu.com/Valgrind and attach the file to the bug report. This will greatly help us in tracking down your problem.

[Eduardo Battaglia (eduardo-battaglia)]

For me it's:

Added my Google/Gtalk account thru the wizard, when finished empathy supposedly must connect to the account.
Error message apeared, empathy didn't close but neither can login to Gtalk account.
When I try to activate from menu it reads "network error".
Adding it as Jabber works.

[Aditya Kher (adityak)]

My observations match with Eduardo's findings too(network error).

[Vallery Lancey (muscovy)]

I was able to make it activate from the menu with a little bit of playing. I think I ticked "Use old SSL".

[olivier (ozanchett)]

Thanks for the comments, I have tried many times to connect after each update without any success. This is not due to the update manager running in background, but deeper problem than this.

I will try Eduardo's and Alex's "solutions".

I am aware that the valgrind log will help, but had trouble setting this up, will try again tonight.

[Brian Curtis (bcurtiswx)]

Thanks for your bug report and helping to make Ubuntu better. This bug is an upstream one and has been forwarded to the upstream tracker at https://bugzilla.gnome.org/show_bug.cgi?id=630168.

[Brian Curtis (bcurtiswx)]

They have a fix upstream, will be in Empathy 2.32.0 when released.

[olivier (ozanchett)]

Just to say that I have tried to add the gmail account as a jabber account, and it works flawlessly.

[Mark McClary (markmcclary)]

GoogleTalk accounts work fine if they are set-up as GoogleTalk accounts, no need to set them up as Jabber. When setting them up in the `Server` field input "talk.google.com" without quotes. Also tick "Encryption Required (TLS/SSL) and it will work.

[bash321 (bash321)]

Thanks for the help

[Leonardo Santagada (santagada)]

When is this going to be packaged for 10.10? I'm using pidgin right now because of he many bug in empathy but would like to test it again.

[Ali Alyahya (alyahyaali)]

Hello all
I changed the protocol to jabber and it's working fine now :)

[Kupfer (tamas-kadas)]

Same problem here with Maverick Desktop and Netbook editions. I'll wait for the fix as I don't want to use a workaround. Obviously, this should work by default.

[Boris Bopp (boris.bopp)]

Comment #13 works for me. empathy-accounts still crashes, but it's possible to enable the account afterwards.

[Launchpad Janitor (janitor)]

This bug was fixed in the package empathy - 2.32.0-0ubuntu1

---------------
empathy (2.32.0-0ubuntu1) maverick; urgency=low

  * New upstream release.
    -(LP: #634892) Double contacts after adding new contact in group "Ungrouped" (Philip Withnall)
    -Blacklist Haze's sip protocol (Guillaume Desmottes)
    -Failed assertion in contact_widget_details_feature_prepared_cb() (Guillaume Desmottes)
    -(LP: #638270) empathy-accounts assert failure: *** glibc detected *** /usr/bin/empathy-accounts: free(): invalid pointer: 0x0809d5b6 *** (Guillaume Desmottes)
    -File missing from POTFILES.in (Gabor Kelemen)
    -Untranslatable strings (Gabor Kelemen)
    -Typo in user guide: witn (Gabor Kelemen)
 -- Brian Curtis <email address hidden> Mon, 27 Sep 2010 10:21:30 -0400