Synaptics touchpad doesn't work properly

[GodNobody]

Binary package hint: xserver-xorg-input-synaptics

Hi there,

I'm using ubuntu 10.10 beta version.

But unfortunately my Synaptics touchpad isn't working properly.

I'm using a HP dv3 4010sg laptop, where the touchpad keys are not separated from the touchpad itself.

Here is some information from the Xorg.0.log regarding the touchpad:

[ 31.671] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/event11)
[ 31.671] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "evdev touchpad catchall"
[ 31.671] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "touchpad catchall"
[ 31.671] (II) LoadModule: "synaptics"
[ 31.671] (II) Loading /usr/lib/xorg/modules/input/synaptics_drv.so
[ 31.671] (II) Module synaptics: vendor="X.Org Foundation"
[ 31.671] compiled for 1.8.99.905, module version = 1.2.2
[ 31.671] Module class: X.Org XInput Driver
[ 31.671] ABI class: X.Org XInput driver, version 11.0
[ 31.671] (II) Synaptics touchpad driver version 1.2.2
[ 31.671] (**) Option "Device" "/dev/input/event11"
[ 31.990] (II) SynPS/2 Synaptics TouchPad: x-axis range 1472 - 5516
[ 31.990] (II) SynPS/2 Synaptics TouchPad: y-axis range 1408 - 4544
[ 31.990] (II) SynPS/2 Synaptics TouchPad: pressure range 0 - 255
[ 31.990] (II) SynPS/2 Synaptics TouchPad: finger width range 0 - 0
[ 31.990] (II) SynPS/2 Synaptics TouchPad: buttons: left
[ 32.290] (--) SynPS/2 Synaptics TouchPad: touchpad found
[ 32.290] (**) SynPS/2 Synaptics TouchPad: always reports core events
[ 32.420] (II) XINPUT: Adding extended input device "SynPS/2 Synaptics TouchPad" (type: TOUCHPAD)
[ 32.420] (**) SynPS/2 Synaptics TouchPad: (accel) keeping acceleration scheme 1
[ 32.420] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration profile 0
[ 32.420] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration factor: 2.000
[ 32.420] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration threshold: 4
[ 32.660] (--) SynPS/2 Synaptics TouchPad: touchpad found
[ 32.661] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/mouse0)
[ 32.661] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "touchpad catchall"
[ 32.661] (II) Synaptics touchpad driver version 1.2.2
[ 38.280] SynPS/2 Synaptics TouchPad no synaptics event device found
[ 38.280] (**) Option "Device" "/dev/input/mouse0"
[ 38.380] Query no Synaptics: 6003C8
[ 38.380] (--) SynPS/2 Synaptics TouchPad: no supported touchpad found
[ 38.380] (EE) SynPS/2 Synaptics TouchPad Unable to query/initialize Synaptics hardware.
[ 38.460] (EE) PreInit failed for input device "SynPS/2 Synaptics TouchPad"

The touchpad is working fine with windows 7

What is working:

-left klick
-scrolling vertically and horizontally

What isn't working

- using two fingers (pointer is jumping around in a funny way, but touchpad supports multitouch)
- right klick
- move data from one place to another by holding the left button.

I have attached the information files.

Please let me know, if you need any further information

Thanks a lot!

Jan

[tob (tobynbertram)]

I have attached a patch that will fix the button problem at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/582809

The Linux kernel does not currently support the new Synaptics multitouch protocol that the Windows 7 driver uses. Furthermore, the touchpad doesn't seem to reset properly when switching between the multitouch protocol to the old absolute protocol. This happens when the computer is restarted to boot Ubuntu after running Windows. You can avoid this issue by powering off the computer before booting Ubuntu.

[Ahmed Shams (ashams)]

According to Reporter's comments, Package hint has been changed to 'Linux (Ubuntu)' and Bug Marked as duplicate to 582809.