Suspend/Hibernate fails / not available in Maverick Beta

Bug #634624 reported by salubrium
26
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

After upgrade from Lucid Lynx, I can no longer suspend my Dell Vostro 1500. The problem has never appeared in Jaunty, Karmic or Lucid. The options for suspend are no longer available from Shutdown Menu or in System->Preferences->Power Management.

Closing the lid on my laptop results in a popup message: Failed to Suspend. Computer Failed to Suspend. Failure was reported as: Failed to Suspend.

There are no ACPI settings in the BIOS that I am able to configure / change and as stated above, I could always suspend in Karmic -> Lucid. I tried reverting to an earlier kernel to test but couldn't bring up gnome due to video drivers (Nvidia). No daily updates over the past 4 days have resolved the issue and couldn't find anyone else experiencing the issue.

uname -a (09-10 11:38)
Linux laptop 2.6.35-19-generic #28-Ubuntu SMP Sun Aug 29 06:34:38 UTC 2010 x86_64 GNU/Linux

cat /var/log/syslog | grep PM (09-10 11:30)
Sep 10 10:48:01 laptop kernel: [ 0.000000] [ffffea0000000000-ffffea00029fffff] PMD -> [ffff880002600000-ffff880004ffffff] on node 0
Sep 10 10:48:01 laptop kernel: [ 0.000000] ACPI: PM-Timer IO Port: 0x1008
Sep 10 10:48:01 laptop kernel: [ 0.000000] PM: Registered nosave memory: 000000000009f000 - 00000000000a0000
Sep 10 10:48:01 laptop kernel: [ 0.000000] PM: Registered nosave memory: 00000000000a0000 - 0000000000100000
Sep 10 10:48:01 laptop kernel: [ 0.020070] Performance Events: PEBS fmt0+, Core2 events, Intel PMU driver.
Sep 10 10:48:01 laptop kernel: [ 0.460074] pci 0000:00:01.0: PME# supported from D0 D3hot D3cold
Sep 10 10:48:01 laptop kernel: [ 0.460078] pci 0000:00:01.0: PME# disabled
Sep 10 10:48:01 laptop kernel: [ 0.460381] pci 0000:00:1a.7: PME# supported from D0 D3hot D3cold
Sep 10 10:48:01 laptop kernel: [ 0.460387] pci 0000:00:1a.7: PME# disabled
Sep 10 10:48:01 laptop kernel: [ 0.460501] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
Sep 10 10:48:01 laptop kernel: [ 0.460507] pci 0000:00:1b.0: PME# disabled
Sep 10 10:48:01 laptop kernel: [ 0.460615] pci 0000:00:1c.0: PME# supported from D0 D3hot D3cold
Sep 10 10:48:01 laptop kernel: [ 0.460620] pci 0000:00:1c.0: PME# disabled
Sep 10 10:48:01 laptop kernel: [ 0.460729] pci 0000:00:1c.1: PME# supported from D0 D3hot D3cold
Sep 10 10:48:01 laptop kernel: [ 0.460734] pci 0000:00:1c.1: PME# disabled
Sep 10 10:48:01 laptop kernel: [ 0.460846] pci 0000:00:1c.3: PME# supported from D0 D3hot D3cold
Sep 10 10:48:01 laptop kernel: [ 0.460851] pci 0000:00:1c.3: PME# disabled
Sep 10 10:48:01 laptop kernel: [ 0.461199] pci 0000:00:1d.7: PME# supported from D0 D3hot D3cold
Sep 10 10:48:01 laptop kernel: [ 0.461205] pci 0000:00:1d.7: PME# disabled
Sep 10 10:48:01 laptop kernel: [ 0.461646] pci 0000:00:1f.2: PME# supported from D3hot
Sep 10 10:48:01 laptop kernel: [ 0.461651] pci 0000:00:1f.2: PME# disabled
Sep 10 10:48:01 laptop kernel: [ 0.462379] pci 0000:0c:00.0: PME# supported from D0 D3hot D3cold
Sep 10 10:48:01 laptop kernel: [ 0.462392] pci 0000:0c:00.0: PME# disabled
Sep 10 10:48:01 laptop kernel: [ 0.480314] pci 0000:03:00.0: PME# supported from D0 D1 D2 D3hot D3cold
Sep 10 10:48:01 laptop kernel: [ 0.480319] pci 0000:03:00.0: PME# disabled
Sep 10 10:48:01 laptop kernel: [ 0.480441] pci 0000:03:01.0: PME# supported from D0 D1 D2 D3hot D3cold
Sep 10 10:48:01 laptop kernel: [ 0.480446] pci 0000:03:01.0: PME# disabled
Sep 10 10:48:01 laptop kernel: [ 0.480555] pci 0000:03:01.1: PME# supported from D0 D1 D2 D3hot D3cold
Sep 10 10:48:01 laptop kernel: [ 0.480560] pci 0000:03:01.1: PME# disabled
Sep 10 10:48:01 laptop kernel: [ 0.480669] pci 0000:03:01.2: PME# supported from D0 D1 D2 D3hot D3cold
Sep 10 10:48:01 laptop kernel: [ 0.480674] pci 0000:03:01.2: PME# disabled
Sep 10 10:48:01 laptop kernel: [ 0.480784] pci 0000:03:01.3: PME# supported from D0 D1 D2 D3hot D3cold
Sep 10 10:48:01 laptop kernel: [ 0.480789] pci 0000:03:01.3: PME# disabled
Sep 10 10:48:01 laptop kernel: [ 0.731591] PM: Resume from disk failed.
Sep 10 10:48:55 laptop laptop-mode: CONTROL_DPMS_STANDBY is disabled, skipping...
Sep 10 10:48:55 laptop laptop-mode: #012/dev/sda:#012 setting Advanced Power Management level to 0xfe (254)#012 APM_level#011= 254

Tags: kernel-power
Revision history for this message
Leo Arias (elopio) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, according to this report, you are not using the final released version of Ubuntu. Please upgrade to the most recent version and if you are still having this issue, please run

apport-collect 634624

 Thanks in advance.

tags: added: kernel-power
affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
salubrium (mcampbell-mosqhoy) wrote :

Hi Leo..

The problem didn't resolve once stable 10.10 came out. It was only resolved by installing pm-utils. I had posted a quick review of my beta experience on reddit and another user reported the same issue and installing pm-utils also fixed his problem. Not sure if pm-utils was previously installed and was somehow removed during upgrade or whether it wasn't previously required and is now required

Revision history for this message
Leo Arias (elopio) wrote :

Hello,

In Ubuntu, "pm-utils is responsible for getting the system into a state where it can be suspended or hibernated, and handling any cleanup after resume." So it definitely has to be installed on your system for suspend/hibernate to work. I have it installed on my machine, that first was a Maverick beta and then was upgraded to the final release.

So the problem sounds like a bad installation on your machine. Perhaps something went wrong during the installation/upgrade, or the media you used had defects.

I'll mark this issue as invalid, because It seems not possible for you to perform the installation again and get to the same state. So this problem is not going to be reproducible and the developers are not going to be able to get the information they required to fix it.

However, if you or someone else manage to install the system again and it doesn't have pm-utils, it will be really useful for us if you reopen the bug and add any information you might find useful.

For an upgrade: https://wiki.ubuntu.com/DebuggingUpdateManager
For an installation: https://wiki.ubuntu.com/DebuggingUbiquity

Thanks again for reporting your problem.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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