[HP TouchSmart IQ770 Desktop PC] Attempted to kill init! on IQ770

Bug #634454 reported by jimlovell777
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Every version of Ubuntu except Hardy fails to run on my HP IQ770. The live cd will load and run but with distorted graphics as seen in my screen shot. After I install using the live environment the computer fails to boot, it halts at "Attempted To Kill Init!".
---
ApportVersion: 2.19.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1436 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1436 F.... pulseaudio
CasperVersion: 1.365
DistroRelease: Ubuntu 15.10
IwConfig:
 enp0s20 no wireless extensions.

 lo no wireless extensions.
LiveMediaBuild: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: HP-Pavilion RN635AA-ABA IQ770
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 nouveaufb
ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-16-generic N/A
 linux-backports-modules-4.2.0-16-generic N/A
 linux-firmware 1.149
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: wily
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-16-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 11/26/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.15
dmi.board.name: PHOENIX
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.15:bd11/26/2007:svnHP-Pavilion:pnRN635AA-ABAIQ770:pvr:rvnASUSTeKComputerINC.:rnPHOENIX:rvr1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: RN635AA-ABA IQ770
dmi.sys.vendor: HP-Pavilion

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jimlovell777 (jimlovell777) wrote :
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jimlovell777 (jimlovell777) wrote :
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jimlovell777 (jimlovell777) wrote :
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jimlovell777 (jimlovell777) wrote :
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jimlovell777 (jimlovell777) wrote :
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jimlovell777 (jimlovell777) wrote :
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jimlovell777 (jimlovell777) wrote :

Sorry but this info was not able to be loaded while in the live environment from the affected computer. While trying ubuntu-bug linux the launchpad site would tell me there was a problem.

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Dave Gilbert (ubuntu-treblig) wrote :

Hi,
  I've been helping jim on #ubuntu+1 - the IMG_0490,1,2 are photos of the oops in kmem_cache_alloc_notrace (on init) and a general protection fault in init.

He said Hardy worked for him but nothing more modern has; it's encouraging that the live CD boots OK though.

Dave

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jimlovell777 (jimlovell777) wrote :

I just tried booting with the grub options nolapic nomodeset nr_cpus=1 and got this screen

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jimlovell777 (jimlovell777) wrote :

The above screenshot looks normal, here's a picture of what it really looks like.

tags: added: kj-triage
Brad Figg (brad-figg)
tags: added: acpi
tags: added: acpi-table-checksum
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

jimlovell777, thank you for reporting this bug and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you attempt to run the following command in Hardy from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

tags: added: needs-upstream-testing regression-release
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
status: Incomplete → Invalid
Revision history for this message
jimlovell777 (jimlovell777) wrote :

Not sure if I should do anything with this bug at this point but I still have this computer and I tried installing Ubuntu 15.10 on it. A lot of things that used to not work with Ubuntu now do and that's encouraging but the graphics still look like the image I posted in comment #10. Using Windows with only built in drivers the screen looks normal. BIOS is as up to date as I can get it.

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/634454/comments/10
https://launchpadlibrarian.net/55302838/IMG_0495.JPG

Revision history for this message
penalvch (penalvch) wrote :

jimlovell777, does http://cdimage.ubuntu.com/daily-live/current/ fail to boot to an OS?

Changed in linux (Ubuntu):
importance: Undecided → Low
status: Invalid → Incomplete
Revision history for this message
jimlovell777 (jimlovell777) wrote :

It does now boot the latest Ubuntu 15.10 (and 16.04 Daily Snapshot) 95% of the time without issue. When it boots to the Desktop, it looks like the picture I posted. I guess I need to close this bug and open one for the display issue?

Revision history for this message
penalvch (penalvch) wrote :

jimlovell777, let us not require a new report for now given that while things have drastically improved (95% no issue), but it's not 100%.

Hence, could you please boot with either 15.10 or 16.04 live environment and then perform the command requested in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/634454/comments/11 ?

Revision history for this message
jimlovell777 (jimlovell777) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected wily
description: updated
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jimlovell777 (jimlovell777) wrote : CRDA.txt

apport information

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jimlovell777 (jimlovell777) wrote : CurrentDmesg.txt

apport information

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jimlovell777 (jimlovell777) wrote : JournalErrors.txt

apport information

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jimlovell777 (jimlovell777) wrote : Lspci.txt

apport information

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jimlovell777 (jimlovell777) wrote : Lsusb.txt

apport information

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jimlovell777 (jimlovell777) wrote : ProcCpuinfo.txt

apport information

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jimlovell777 (jimlovell777) wrote : ProcInterrupts.txt

apport information

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jimlovell777 (jimlovell777) wrote : ProcModules.txt

apport information

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jimlovell777 (jimlovell777) wrote : UdevDb.txt

apport information

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jimlovell777 (jimlovell777) wrote : WifiSyslog.txt

apport information

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penalvch (penalvch) wrote : Re: Attempted to kill init! on IQ770

jimlovell777, could you please test the latest upstream kernel available from the very top line at the top of the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and please do not test the daily folder)? Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

tags: added: latest-bios-5.15
Changed in linux (Ubuntu):
importance: Low → Medium
summary: - Attempted to kill init! on IQ770
+ [HP TouchSmart IQ770 Desktop PC] Attempted to kill init! on IQ770
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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