Aurora eeebuntu install failed on hp nc6120

Bug #629775 reported by Jim H.
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: ubiquity

I was instructed to report this bug. I already have XP and Unbuntu 9.04 installed on a laptop. I had to reinstall XP. I tried to rewrite the MBR but it did not work. I did not get a GRUB menu. rather than reinstall ubuntu, i wanted to try aurora. tried installing it as a third system. Install failed when about 95% complete. I was instructed to post this bug:

We're sorry; the installer crashed. Please file a new bug report at https://launchpad.net/ubuntu/+source/ubiquity/+filebug (do not attach your details to any existing bug) and a developer will attend to the problem as soon as possible. To help the developers understand what went wrong, include the following detail in your bug report, and attach the files /var/log/syslog and /var/log/partman:

Traceback (most recent call last):
  File "/usr/lib/ubiquity/bin/ubiquity", line 457, in <module>
    main(oem_config)
  File "/usr/lib/ubiquity/bin/ubiquity", line 442, in main
    install(args[0], query=options.query)
  File "/usr/lib/ubiquity/bin/ubiquity", line 245, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 465, in run
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 975, in progress_loop
    (ret, realtb))
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 2453, in <module>
    install.run()
  File "/usr/share/ubiquity/install.py", line 459, in run
    self.configure_bootloader()
  File "/usr/share/ubiquity/install.py", line 1810, in configure_bootloader
    "GrubInstaller failed with code %d" % ret)
InstallStepError: GrubInstaller failed with code 1

Revision history for this message
Jim H. (websites130) wrote :
Revision history for this message
Jim H. (websites130) wrote :

could not open the syslog, could not attach it. says its empty. that makes no sense...

Revision history for this message
Evan (ev) wrote :

Please run the installer until it crashes. Then, when you are at the live environment desktop, hit alt-F2 and type `apport-collect 629775` in the box that appears. This will attach all of the needed log files to this bug report.

Thanks!

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Jim H. (websites130) wrote : Re: [Bug 629775] Re: Aurora eeebuntu install failed on hp nc6120

Error stating file '/home/eb4/apport-collect 629775': ,
No such file or directory
Sent via BlackBerry from T-Mobile

-----Original Message-----
From: Evan Dandrea <email address hidden>
Sender: <email address hidden>
Date: Mon, 06 Sep 2010 12:38:25
To: <email address hidden>
Reply-To: Bug 629775 <email address hidden>
Subject: [Bug 629775] Re: Aurora eeebuntu install failed on hp nc6120

Please run the installer until it crashes. Then, when you are at the
live environment desktop, hit alt-F2 and type `apport-collect 629775` in
the box that appears. This will attach all of the needed log files to
this bug report.

Thanks!

** Changed in: ubiquity (Ubuntu)
       Status: New => Incomplete

--
Aurora eeebuntu install failed on hp nc6120
https://bugs.launchpad.net/bugs/629775
You received this bug notification because you are a direct subscriber
of the bug.

Status in “ubiquity” package in Ubuntu: Incomplete

Bug description:
Binary package hint: ubiquity

I was instructed to report this bug. I already have XP and Unbuntu 9.04 installed on a laptop. I had to reinstall XP. I tried to rewrite the MBR but it did not work. I did not get a GRUB menu. rather than reinstall ubuntu, i wanted to try aurora. tried installing it as a third system. Install failed when about 95% complete. I was instructed to post this bug:

We're sorry; the installer crashed. Please file a new bug report at https://launchpad.net/ubuntu/+source/ubiquity/+filebug (do not attach your details to any existing bug) and a developer will attend to the problem as soon as possible. To help the developers understand what went wrong, include the following detail in your bug report, and attach the files /var/log/syslog and /var/log/partman:

Traceback (most recent call last):
  File "/usr/lib/ubiquity/bin/ubiquity", line 457, in <module>
    main(oem_config)
  File "/usr/lib/ubiquity/bin/ubiquity", line 442, in main
    install(args[0], query=options.query)
  File "/usr/lib/ubiquity/bin/ubiquity", line 245, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 465, in run
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 975, in progress_loop
    (ret, realtb))
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 2453, in <module>
    install.run()
  File "/usr/share/ubiquity/install.py", line 459, in run
    self.configure_bootloader()
  File "/usr/share/ubiquity/install.py", line 1810, in configure_bootloader
    "GrubInstaller failed with code %d" % ret)
InstallStepError: GrubInstaller failed with code 1

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/629775/+subscribe

Revision history for this message
Jim H. (websites130) wrote :

For information, I am installing using a USB drive and doing a boot up with the USB drive and then installing by hitting the icon that says install EB4 that is on the desktop after I booted from the USB drive.

[ Transcribed by MyCaption ]

Sent via BlackBerry from T-Mobile

-----Original Message-----
From: Evan Dandrea <email address hidden>
Sender: <email address hidden>
Date: Mon, 06 Sep 2010 12:38:25
To: <email address hidden>
Reply-To: Bug 629775 <email address hidden>
Subject: [Bug 629775] Re: Aurora eeebuntu install failed on hp nc6120

Please run the installer until it crashes. Then, when you are at the
live environment desktop, hit alt-F2 and type `apport-collect 629775` in
the box that appears. This will attach all of the needed log files to
this bug report.

Thanks!

** Changed in: ubiquity (Ubuntu)
       Status: New => Incomplete

--
Aurora eeebuntu install failed on hp nc6120
https://bugs.launchpad.net/bugs/629775
You received this bug notification because you are a direct subscriber
of the bug.

Status in “ubiquity” package in Ubuntu: Incomplete

Bug description:
Binary package hint: ubiquity

I was instructed to report this bug. I already have XP and Unbuntu 9.04 installed on a laptop. I had to reinstall XP. I tried to rewrite the MBR but it did not work. I did not get a GRUB menu. rather than reinstall ubuntu, i wanted to try aurora. tried installing it as a third system. Install failed when about 95% complete. I was instructed to post this bug:

We're sorry; the installer crashed. Please file a new bug report at https://launchpad.net/ubuntu/+source/ubiquity/+filebug (do not attach your details to any existing bug) and a developer will attend to the problem as soon as possible. To help the developers understand what went wrong, include the following detail in your bug report, and attach the files /var/log/syslog and /var/log/partman:

Traceback (most recent call last):
  File "/usr/lib/ubiquity/bin/ubiquity", line 457, in <module>
    main(oem_config)
  File "/usr/lib/ubiquity/bin/ubiquity", line 442, in main
    install(args[0], query=options.query)
  File "/usr/lib/ubiquity/bin/ubiquity", line 245, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 465, in run
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 975, in progress_loop
    (ret, realtb))
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 2453, in <module>
    install.run()
  File "/usr/share/ubiquity/install.py", line 459, in run
    self.configure_bootloader()
  File "/usr/share/ubiquity/install.py", line 1810, in configure_bootloader
    "GrubInstaller failed with code %d" % ret)
InstallStepError: GrubInstaller failed with code 1

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/629775/+subscribe

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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