Touchscreen does not work on pad device

[Vincent Gerris]

The usbtouchscreen driver seems to be loaded but the touchscreen does not respond to input at all.
Please see all the attached info.
I tried tutorials from different sites, like:
http://samiux.blogspot.com/2010/07/howto-ubuntu-1004-on-gigabyte-touchnote.html
The device is reported by lsusb and lshal as a GeneralTouch touchscreen, as stated here:
http://it.linux-usb.org/usb.ids
The vendor / dev id is : 0fdc:0001
0dfc GeneralTouch Technology Co., Ltd
 0001 Touchscreen

It is recognised as a dual input touchscreen in Windows 7.
Some extra info:
mypad@mypad-laptop:/usr/src/linux-headers-2.6.32-24/drivers$ lshal | grep -i win7
  info.product = 'Sensing Win7-TwoFinger' (string)
  input.product = 'Sensing Win7-TwoFinger' (string)

kernel stuff should be attached.

The problems seems to be that there is no input from the screen: i have been catting /dev/input/event* , but there is none that responded when i was touching the screen.

The machine is kind of a white brand thing. There are some drivers for ubuntu 8.04 - 9.10, but i could not get it to work on 9.10.
Those drivers are here, i am not sure if the match my hardware:
http://www.generaltouch.com/zmp/Download.htm

It includes source code.

If you need more info, please let me know!
Thank you for any efforts.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-24-generic 2.6.32-24.39
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-24.39-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mypad 1562 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfea78000 irq 16'
   Mixer name : 'Realtek ALC662 rev1'
   Components : 'HDA:10ec0662,00000000,00100101'
   Controls : 17
   Simple ctrls : 10
Date: Mon Aug 16 20:11:29 2010
HibernationDevice: RESUME=UUID=3633374f-d7e2-48b0-9dee-d300f87071f8
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: Intel Intel
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=bdc945fa-d19a-475c-838b-c16d1ec14ccf ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34.1
RfKill:

SourcePackage: linux
dmi.bios.date: 05/28/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080015
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: Intel
dmi.board.vendor: Intel
dmi.board.version: 0C
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 10
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd05/28/2010:svnIntel:pnIntel:pvr0C:rvnIntel:rnIntel:rvr0C:cvnToBeFilledByO.E.M.:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: Intel
dmi.product.version: 0C
dmi.sys.vendor: Intel

[MacRules (macrules)]

update: device ID is odfc , ven 0001

[Jeremy Foshee (jeremyfoshee)]

Hi Vincent,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu development release http://cdimage.ubuntu.com/daily-live/current/ . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Vincent Gerris (vgerris)]

Hi Jeremy,

For some reason I did not notice the request for updates.
Meanwhile, Stéphane Chatty developed a driver for my device.
Work is being done now to support the device in 11.04.
A bug started here:
https://bugs.launchpad.net/utouch-grail/+bug/637106?comments=all
But now it is here:
https://bugs.launchpad.net/utouch/+bug/662621

I posted the bug report because the exact same device id is already used by
the usbtouchscreen driver, but the screen does not work.
I believe Stephane knows how to address is, I do not know the current
status.

Can you please advice me on what to do with this bug report?

Kind regards,
Vincent

On Mon, Oct 18, 2010 at 10:03 PM, Jeremy Foshee
<email address hidden>wrote:

> This bug report was marked as Incomplete and has not had any updated
> comments for quite some time. As a result this bug is being closed.
> Please reopen if this is still an issue in the current Ubuntu
> development release http://cdimage.ubuntu.com/daily-live/current/ .
> Also, please be sure to provide any requested information that may have
> been missing. To reopen the bug, click on the current status under the
> Status column and change the status back to "New". Thanks.
>
> [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: kj-expired
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => Expired
>
> --
> Touchscreen does not work on pad device
> https://bugs.launchpad.net/bugs/618804
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Expired
>
> Bug description:
> The usbtouchscreen driver seems to be loaded but the touchscreen does not
> respond to input at all.
> Please see all the attached info.
> I tried tutorials from different sites, like:
>
> http://samiux.blogspot.com/2010/07/howto-ubuntu-1004-on-gigabyte-touchnote.html
> The device is reported by lsusb and lshal as a GeneralTouch touchscreen, as
> stated here:
> http://it.linux-usb.org/usb.ids
> The vendor / dev id is : 0fdc:0001
> 0dfc GeneralTouch Technology Co., Ltd
> 0001 Touchscreen
>
> It is recognised as a dual input touchscreen in Windows 7.
> Some extra info:
> mypad@mypad-laptop:/usr/src/linux-headers-2.6.32-24/drivers$ lshal | grep
> -i win7
> info.product = 'Sensing Win7-TwoFinger' (string)
> input.product = 'Sensing Win7-TwoFinger' (string)
>
> kernel stuff should be attached.
>
> The problems seems to be that there is no input from the screen: i have
> been catting /dev/input/event* , but there is none that responded when i was
> touching the screen.
>
> The machine is kind of a white brand thing. There are some drivers for
> ubuntu 8.04 - 9.10, but i could not get it to work on 9.10.
> Those drivers are here, i am not sure if the match my hardware:
> http://www.generaltouch.com/zmp/Download.htm
>
> It includes source code.
>
> If you need more info, please let me know!
> Thank you for any efforts.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: linux-image-2.6.32-24-generic 2.6.32-24.39
> Regression: No
> Reproducible: Yes
> ProcVersionSigna...