no headphone sound asus a3a laptop

[Adriaan de Beer]

I have no sound when using my audio out mini-jack to HiFi. This setup works fine in That Other Operating System (TOOS), notably the X-ray Papa version.

There was sound from my built-in speakers initially, but that disappeared after either a System Test or a failed attempt at running the line
apport-collect -p alsa-driver 367149
The system said something about me not being the user who submitted the problem. Now there is absolutely no sound, and I'm not sure if the problem wasn't maybe caused by the Test itself?

One thing I noticed, there is a red light shining inside the jack output plug while I'm using TOOS, which is dead when in Ubuntu.

Any help would be greatly appreciated, I really want to install Ubuntu and stay away from TOOS if possible.

Greetings
Adriaan de Beer

[David Henningsson (diwic)]

Hi Adriaan, can you please open a terminal and run this command:
apport-collect 611027

Apport-collect collects more information from the system that runs it and uploads them here, so the number must match the number of this bug (which is 611027). To avoid confusion, apport-collect only allows the original reporter to do so.

[Adriaan de Beer (thermostatix)]

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: attie 3448 F.... mixer_applet2
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfeb38000 irq 16'
   Mixer name : 'Realtek ALC880'
   Components : 'HDA:10ec0880,08800000,00100800 HDA:14f12bfa,10431966,00090000'
   Controls : 27
   Simple ctrls : 15
DistroRelease: Ubuntu 9.04
Package: alsa-driver
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_ZA.UTF-8
Uname: Linux 2.6.28-18-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Adriaan de Beer (thermostatix)]

Hi
I've given Launchpad "change anything" privileges, but it seems not to
recognize that, and gives me an Error 500 message: Internal Server Error,
You have to allow 'change anything' privileges.

Greetings
Adriaan de Beer

On Tue, Aug 3, 2010 at 3:22 PM, David Henningsson <<email address hidden>
> wrote:

> Hi Adriaan, can you please open a terminal and run this command:
> apport-collect 611027
>
> Apport-collect collects more information from the system that runs it
> and uploads them here, so the number must match the number of this bug
> (which is 611027). To avoid confusion, apport-collect only allows the
> original reporter to do so.
>
> ** Changed in: alsa-driver (Ubuntu)
> Status: New => Incomplete
>
> --
> no headphone sound asus a3a laptop
> https://bugs.launchpad.net/bugs/611027
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in NULL Project: Invalid
> Status in “alsa-driver” package in Ubuntu: Incomplete
>
> Bug description:
> I have no sound when using my audio out mini-jack to HiFi. This setup works
> fine in That Other Operating System (TOOS), notably the X-ray Papa version.
>
> There was sound from my built-in speakers initially, but that disappeared
> after either a System Test or a failed attempt at running the line
> apport-collect -p alsa-driver 367149
> The system said something about me not being the user who submitted the
> problem. Now there is absolutely no sound, and I'm not sure if the problem
> wasn't maybe caused by the Test itself?
>
> One thing I noticed, there is a red light shining inside the jack output
> plug while I'm using TOOS, which is dead when in Ubuntu.
>
> Any help would be greatly appreciated, I really want to install Ubuntu and
> stay away from TOOS if possible.
>
> Greetings
> Adriaan de Beer
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/null/+bug/611027/+subscribe
>

--
Adriaan de Beer
0835615761

[Adriaan de Beer (thermostatix)]

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: attie 3448 F.... mixer_applet2
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfeb38000 irq 16'
   Mixer name : 'Realtek ALC880'
   Components : 'HDA:10ec0880,08800000,00100800 HDA:14f12bfa,10431966,00090000'
   Controls : 27
   Simple ctrls : 15
DistroRelease: Ubuntu 9.04
Package: alsa-driver
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_ZA.UTF-8
Uname: Linux 2.6.28-18-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[David Henningsson (diwic)]

Adriaan, you seem to be running an old release of Ubuntu, could you please check if it works on a Maverick Live-CD? Thanks!

[Adriaan de Beer (thermostatix)]

This problem also occured with a 10.04 release, run from CD. I did not fully install yet, because the moment my Ubuntu works, I'll wipe 'that other OS' from my laptop and start afresh with an Ubuntu only laptop.

Greetings and good luck!

[David Henningsson (diwic)]

Okay. Since you weren't able to send a complete apport-collect, there's not much I can do at this point, unfortunately.

[Adriaan de Beer (thermostatix)]

Hi David
The latest release CD I could find was 10.04, same problem there. Do you
want me to run apport-collect from that system also?

Greetings
Adriaan

On Fri, Aug 6, 2010 at 10:05 AM, David Henningsson <
<email address hidden>> wrote:

> Adriaan, you seem to be running an old release of Ubuntu, could you
> please check if it works on a Maverick Live-CD? Thanks!
>
> --
> no headphone sound asus a3a laptop
> https://bugs.launchpad.net/bugs/611027
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in NULL Project: Invalid
> Status in “alsa-driver” package in Ubuntu: Incomplete
>
> Bug description:
> I have no sound when using my audio out mini-jack to HiFi. This setup works
> fine in That Other Operating System (TOOS), notably the X-ray Papa version.
>
> There was sound from my built-in speakers initially, but that disappeared
> after either a System Test or a failed attempt at running the line
> apport-collect -p alsa-driver 367149
> The system said something about me not being the user who submitted the
> problem. Now there is absolutely no sound, and I'm not sure if the problem
> wasn't maybe caused by the Test itself?
>
> One thing I noticed, there is a red light shining inside the jack output
> plug while I'm using TOOS, which is dead when in Ubuntu.
>
> Any help would be greatly appreciated, I really want to install Ubuntu and
> stay away from TOOS if possible.
>
> Greetings
> Adriaan de Beer
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/null/+bug/611027/+subscribe
>

--
Adriaan de Beer
0835615761

[David Henningsson (diwic)]

Adriaan, thanks for trying out 10.04. Can you please run the http://wiki.ubuntu.com/Audio/AlsaInfo instead of apport-collect (from 10.04), that might work better if you're having trouble with apport-collect?

[Francis James Corpuz (franciscorpuz)]

Hi! I'm also affected by this bug. I have the output file of the AlsaInfo script mentioned above. Can I post the whole contents of the log file here or should I email it personally to somebody?

Big thanks!

regards,
Francis Corpuz
Philippines

[David Henningsson (diwic)]

@Francis, ensure you have the same hardware as the original poster. If you have, attach the alsa-info to this bug (click on the "add attachment or patch" button). If you don't, please file a separate bug. Thanks!

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]