MASTER: GNOME prints black squares for tif, gif and png; jpg prints fine.

Bug #60018 reported by easterly wind
42
Affects Status Importance Assigned to Milestone
poppler (Ubuntu)
Fix Released
High
Ubuntu Desktop Bugs

Bug Description

Hello,

This is my first bug report, so please be easy on me.

This issue has probably been already reported but there are some similar bugs and I'm not sure if this particular one has been submitted.

When I send an image to print, I get either black square or negative black-grey printout.

I get it for tif, png, gif images. Jpeg images print fine.

This relates to any application which relies on GNOME printing. I get this bug with Evolution, gThumb, eog, and I don't get it from Firefox or OpenOffice. It affects both my actual printer (OKI B4100) and CUPS PDF virtual printer. Preview works fine.

To confuse things further, I saved a PDF document as png image in GIMP, and then eog printed this png absolutely fine.

Any help with this will be greatly appreciated. Thank you.

Tags: dapper
Revision history for this message
easterly wind (k-moskovchuk-01) wrote :

Sample buggy printout from Evolution. I tried to print a message with the header image from ubuntu.com in its original png format, and as converted into jpeg using gThumb.

description: updated
Revision history for this message
easterly wind (k-moskovchuk-01) wrote :

Just tried printing tif images from Evince. Works absolutely fine.

Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

Are you using Dapper of Edgy?

Revision history for this message
easterly wind (k-moskovchuk-01) wrote : Re: [Bug 60018] Re: GNOME prints black squares for tif, gif and png; jpg prints fine.

Hi Pascal,

I'm using Dapper.

Regards,
Kiril

On Sun, 2006-09-17 at 12:58 +0000, Pascal De Vuyst wrote:
> Are you using Dapper of Edgy?
>

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Revision history for this message
Sylvain BERTRAND (sylvain-bertrand) wrote : Re: GNOME prints black squares for tif, gif and png; jpg prints fine.

Ubuntu dapper prints tiff files black.

Revision history for this message
Brian Murray (brian-murray) wrote :

Thanks for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Thanks in advance.

Revision history for this message
easterly wind (k-moskovchuk-01) wrote : RE: [Bug 60018] Re: GNOME prints black squares for tif, gif and png;jpg prints fine.

Hi Brian,

Thanks for your email. I believe the bug is till unresolved in Edgy, which I have installed at the moment, and I'm pretty sure Dapper has it too. You can check it by printing pretty much any tiff image.

Best regards,
Kiril

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Brian Murray
Sent: 20 March 2007 19:54
To: <email address hidden>
Subject: [Bug 60018] Re: GNOME prints black squares for tif, gif and png;jpg prints fine.

Thanks for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Thanks in advance.

** Changed in: Ubuntu
Sourcepackagename: None => cupsys
     Assignee: (unassigned) => Brian Murray
       Status: Unconfirmed => Needs Info

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GNOME prints black squares for tif, gif and png; jpg prints fine.
https://launchpad.net/bugs/60018

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Revision history for this message
Till Kamppeter (till-kamppeter) wrote : Re: GNOME prints black squares for tif, gif and png; jpg prints fine.

Seems to be a problem of poppler. see

http://www.cups.org/str.php?L2210

and

till@till-desktop:~$ pdftops -v
pdftops version 3.00
Copyright 1996-2004 Glyph & Cog, LLC
till@till-desktop:~$

CUPS in Ubuntu uses Helge Blischke's alternative pdftops filter script which is based on Poppler's /usr/bin/pdftops. The version coming with Ubuntu is too old, it contains the bug mentioned in the above-mentioned CUPS bug report.

Changed in poppler:
assignee: brian-murray → nobody
status: Needs Info → Confirmed
Changed in poppler:
importance: Undecided → High
Revision history for this message
Sebastien Bacher (seb128) wrote :

The bug is fixed upstream now

Changed in poppler:
assignee: nobody → desktop-bugs
status: Confirmed → Fix Committed
Revision history for this message
Sebastien Bacher (seb128) wrote :

the bug is fixed in gutsy now

Changed in poppler:
status: Fix Committed → Fix Released
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