2.6.32-22 and later kernels cause suspend hibernate to not work

Bug #597347 reported by Martin Tremblay
44
This bug affects 9 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

2.6.32-22 has caused the suspend and hibernate to "break" on HP Compaq NC6400 notebooks
2.6.32-23 did not make any difference, still broken

Suspend and Hibernate worked in 10.04 Lucid kernel 2.6.31.20 or earlier.
(I also went back to Karmic 9.10 and 9.04 on numerous other systems and found zero issues-SUSPEND & HIBERNATE WORK!)

When I boot into 2.6.32-22 or later kernels and close the lid on NC6400, nothing happens (settings in power management set to suspend). System does not suspend or hibernate and upon reopen screensaver is not activated.

System is instantly accessible to whoever opens laptop

When I boot into 10.04 kernel 2.6.31.20 or earlier (including Karmic 9.10 or 9.04) and close lid system suspends (or hibernates if selected in prefs-power management) as expected. Upon resume system is locked (if selected in prefs-power management) as expected.

This is a security issue as anyone opening lid to our systems has complete access
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.20.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: martin 4244 F.... pulseaudio
 /dev/snd/pcmC0D0p: martin 4244 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf4780000 irq 16'
   Mixer name : 'Analog Devices AD1981'
   Components : 'HDA:11d41981,103c30ad,00100200 HDA:11c13026,103c30ad,00100700'
   Controls : 13
   Simple ctrls : 11
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=3e7be0d2-85b5-4929-b7db-1ff24c705f76
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=31e67f7d-338f-4f5e-8971-23e8486a8cac ro quiet splash
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
Regression: Yes
RelatedPackageVersions: linux-firmware 1.34.1
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: lucid hibernate resume regression-potential needs-upstream-testing
Uname: Linux 2.6.31-20-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
WifiSyslog:

dmi.bios.date: 09/05/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68YCU Ver. F.0B
dmi.board.name: 30AD
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 56.34
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68YCUVer.F.0B:bd09/05/2007:svnHewlett-Packard:pn:pvrF.0B:rvnHewlett-Packard:rn30AD:rvrKBCVersion56.34:cvnHewlett-Packard:ct10:cvr:
dmi.product.version: F.0B
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Martin Tremblay (martinatremblay) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected
description: updated
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Martin Tremblay (martinatremblay) wrote : AplayDevices.txt

apport information

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Martin Tremblay (martinatremblay) wrote : ArecordDevices.txt

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Martin Tremblay (martinatremblay) wrote : BootDmesg.txt

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Martin Tremblay (martinatremblay) wrote : Card0.Amixer.values.txt

apport information

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Martin Tremblay (martinatremblay) wrote : Card0.Codecs.codec.0.txt

apport information

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Martin Tremblay (martinatremblay) wrote : Card0.Codecs.codec.1.txt

apport information

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Martin Tremblay (martinatremblay) wrote : CurrentDmesg.txt

apport information

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Martin Tremblay (martinatremblay) wrote : IwConfig.txt

apport information

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Martin Tremblay (martinatremblay) wrote : Lspci.txt

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Martin Tremblay (martinatremblay) wrote : Lsusb.txt

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Martin Tremblay (martinatremblay) wrote : PciMultimedia.txt

apport information

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Martin Tremblay (martinatremblay) wrote : ProcCpuinfo.txt

apport information

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Martin Tremblay (martinatremblay) wrote : ProcInterrupts.txt

apport information

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Martin Tremblay (martinatremblay) wrote : ProcModules.txt

apport information

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Martin Tremblay (martinatremblay) wrote : UdevDb.txt

apport information

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Martin Tremblay (martinatremblay) wrote : UdevLog.txt

apport information

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Martin Tremblay (martinatremblay) wrote :

NOTE!!!
All above info was collected while booted into the working Kernel (2.6.31.20) and not the broken kernels (2.6.32-22 and 2.6.32-23)

tags: added: kernel-suspend
tags: added: kernel-hibernate
tags: added: kj-triage
Revision history for this message
Joel Cross (ukch) wrote :

For the record, this bug also affects my Dell Optiplex 755 desktop system when selecting 'hibernate' from the system menu. Although occasionally hibernate will work fine, more than half of the time I will be left with a flashing cursor and the computer will not power off as expected. Manually powering off and then on again will usually resume, but occasionally will boot the system from clean. This bug did not affect me before my upgrade to Lucid and the 2.6.32 kernel, and when I manually boot from the older 2.6.31 kernel, hibernate seems to work as expected. Please let me know if you would like me to post my debug data in addition to what Martin has already posted.

Brad Figg (brad-figg)
tags: added: acpi-parse-exec-fail
tags: added: acpi-brightness
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Martin Tremblay, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . However, note you can only test Suspend, not Hibernate, when using a LiveCD. If the issue remains, run the following command in the development release from a Terminal (Applications->Accessories->Terminal) as it will automatically gather and attach updated debug information to this report.

apport-collect -p linux <BUGNUMBER>

Additionally, if you could try to reproduce this with the upstream mainline kernel that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

tags: added: needs-bisect needs-upstream-testing regression-release
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Martin Tremblay (martinatremblay) wrote :

This issue has been remedied for the HP in subsequent major releases

Changed in linux (Ubuntu):
status: Incomplete → Fix Released
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