8086:3582 [855gm] black screen at logon screen on 1st boot after install

[Tony Slater]

Binary package hint: ubuntuone-client

I am a newbie using 9.1 with no problem. Using synpac updates I am up to date and tried to upgrade. The upgrade to 10.4 downloade fine but on re booting the logo and flashing dots appeared and then a flash of colour followed by a blank screen.
As I was going for a full install I had no option but to re install 9.1. I also obtained a new 10.4 LTS distro from a friend, tried that but with the same result.

ProblemType: Bug
.home.tony..cache.ubuntuone.log.oauth.login.log: 2010-06-13 06:41:52,680:680.953025818 UbuntuOne.Client.Applet Starting Ubuntu One client version 1.0.3
.home.tony..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = False
 read_limit = 0
 write_limit = 0
.home.tony..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 show_applet = 1
 connected = True
 connect = 0
 bookmarked = True
Architecture: i386
Date: Sun Jun 13 06:47:18 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-22.60-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-22-generic i686

[Mitch Towner (kermiac)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have the correct package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in update-manager.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Neil Perry (nperry)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have the correct package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in xorg, as your screen is going blank after plymouth.

If you are able to boot into the recovery mode, we need some vital hardware information. Please run, apport-collect 593239

I'm marking this bug as incomplete until the needed information is attached.

[Tony Slater (slatgolf-googlemail)]

Architecture: i386
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 021: ID 15d9:0a4c Unknown
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: TOSHIBA Satellite Pro A40
Package: xorg 1:7.4+3ubuntu10
PackageArchitecture: i386
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   3.3V 32-bit PC Card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-22-generic root=UUID=62267818-55f1-4992-aba1-5ec09a9e3e01 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-22.60-generic
RelatedPackageVersions:
 xserver-xorg 1:7.4+3ubuntu10
 libgl1-mesa-glx 7.6.0-1ubuntu4
 libdrm2 2.4.14-1ubuntu1
 xserver-xorg-video-intel 2:2.9.0-1ubuntu2.1
 xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
Uname: Linux 2.6.31-22-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
XorgConf: Error: [Errno 2] No such file or directory: '/etc/X11/xorg.conf'
dmi.bios.date: 01/26/2004
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.50
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.50:bd01/26/2004:svnTOSHIBA:pnSatelliteProA40:pvrPSA45E-008H3-EN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: Satellite Pro A40
dmi.product.version: PSA45E-008H3-EN
dmi.sys.vendor: TOSHIBA
fglrx: Not loaded
system:
 distro: Ubuntu
 architecture: i686kernel: 2.6.31-22-generic

[Gene Cumm (gene-cumm)]

I just attempted to do a fresh install on a system with a similar chipset and found this page: https://wiki.ubuntu.com/X/Bugs/Lucidi8xxFreezes

Apparently, this is a known issue. Using the first workaround worked perfectly. Append the kernel command line parameter 'i915.modeset=1' and all is well.

[Tony Slater (slatgolf-googlemail)]

Thanks I tried first work round all seemed ok until terminal asked for
my sudo password. As a newbie to ubuntu can you advise how to find
this. My normal log password did not work.

On 15 June 2010 22:54, Gene Cumm <email address hidden> wrote:
> I just attempted to do a fresh install on a system with a similar
> chipset and found this page:
> https://wiki.ubuntu.com/X/Bugs/Lucidi8xxFreezes
>
> Apparently, this is a known issue.  Using the first workaround worked
> perfectly.  Append the kernel command line parameter 'i915.modeset=1'
> and all is well.
>
> --
> [855gm] black screen at logon screen on 1st boot after install
> https://bugs.launchpad.net/bugs/593239
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “xserver-xorg-video-intel” package in Ubuntu: New
>
> Bug description:
> Binary package hint: ubuntuone-client
>
> I am a newbie using 9.1 with no problem. Using synpac updates I am up to date and tried to upgrade. The upgrade to 10.4 downloade fine but on re booting the logo and flashing dots appeared and then a flash of colour followed by  a blank screen.
> As I was going for a full install I had no option but to re install 9.1. I also obtained a new 10.4 LTS distro from a friend, tried that but with the same result.
>
> ProblemType: Bug
> .home.tony..cache.ubuntuone.log.oauth.login.log: 2010-06-13 06:41:52,680:680.953025818 UbuntuOne.Client.Applet Starting Ubuntu One client version 1.0.3
> .home.tony..config.ubuntuone.syncdaemon.conf:
>  [bandwidth_throttling]
>  on = False
>  read_limit = 0
>  write_limit = 0
> .home.tony..config.ubuntuone.ubuntuone.client.conf:
>  [ubuntuone]
>  show_applet = 1
>  connected = True
>  connect = 0
>  bookmarked = True
> Architecture: i386
> Date: Sun Jun 13 06:47:18 2010
> DistroRelease: Ubuntu 9.10
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> Package: ubuntuone-client 1.0.3-0ubuntu1
> PackageArchitecture: all
> ProcEnviron:
>  LANG=en_GB.UTF-8
>  SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-22.60-generic
> SourcePackage: ubuntuone-client
> Uname: Linux 2.6.31-22-generic i686
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/593239/+subscribe
>

[Gene Cumm (gene-cumm)]

sudo only ever asks for your password. When the prompt says '[sudo] password for ubuser:', it wants the password for the user ubuser.

So, in a terminal, you entered 'echo options i915 modeset=1 | sudo tee /etc/modprobe.d/i915-kms.conf' (without the quotes, of course), entered your password at the sudo password prompt and it refused it, prompting you again? I've never seen it refuse a correct password. I'd suggest checking your NumLock and CapsLock to ensure that they are the way you expect them when typing in your password (normally NumLock on and CapsLock off).

A quick test is in a terminal type 'sudo echo password-worked' (you may substitute "password-worked" for any string you like) and it should say "password-worked" then return you to the normal command prompt.