046d:c508 Logitech Optical Trackman resets

[Klement Sekera]

My mouse doesn't work and I keep getting the following message:

[ 1227.610132] usb 4-1: reset low speed USB device using ohci_hcd and address 2
[ 1229.510131] usb 4-1: reset low speed USB device using ohci_hcd and address 2
[ 1231.420138] usb 4-1: reset low speed USB device using ohci_hcd and address 2
[ 1233.170132] usb 4-1: reset low speed USB device using ohci_hcd and address 2
[ 1234.940134] usb 4-1: reset low speed USB device using ohci_hcd and address 2
[ 1236.700138] usb 4-1: reset low speed USB device using ohci_hcd and address 2
[ 1238.540162] usb 4-1: reset low speed USB device using ohci_hcd and address 2
[ 1240.380148] usb 4-1: reset low speed USB device using ohci_hcd and address 2
[ 1242.180122] usb 4-1: reset low speed USB device using ohci_hcd and address 2
[ 1243.940234] usb 4-1: reset low speed USB device using ohci_hcd and address 2
[ 1245.780141] usb 4-1: reset low speed USB device using ohci_hcd and address 2
[ 1247.590128] usb 4-1: reset low speed USB device using ohci_hcd and address 2
[ 1249.540164] usb 4-1: reset low speed USB device using ohci_hcd and address 2
[ 1251.400122] usb 4-1: reset low speed USB device using ohci_hcd and address 2
[ 1253.270135] usb 4-1: reset low speed USB device using ohci_hcd and address 2
[ 1255.010133] usb 4-1: reset low speed USB device using ohci_hcd and address 2
[ 1256.730079] usb 4-1: reset low speed USB device using ohci_hcd and address 2
[ 1258.520062] usb 4-1: reset low speed USB device using ohci_hcd and address 2

after I disconnect and reconnect the mouse, everything works fine

[ 1260.330180] usb 4-1: USB disconnect, address 2
[ 1261.080139] usb 4-1: new low speed USB device using ohci_hcd and address 3
[ 1261.275125] usb 4-1: configuration #1 chosen from 1 choice
[ 1261.288050] input: Logitech USB Receiver as /devices/pci0000:00/0000:00:12.1/usb4/4-1/4-1:1.0/input/input6
[ 1261.290406] generic-usb 0003:046D:C508.0004: input,hidraw0: USB HID v1.10 Mouse [Logitech USB Receiver] on usb-0000:00:12.1-1/input0

this happens in 30% of boots and it also prevents logging into the machine using ssh (ssh user@machine <command> still works, I guess the tty allocation is blocked only)

k@ubuntu:~$ lsb_release -rd
Description: Ubuntu 10.04 LTS
Release: 10.04
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: k 2087 F.... xfce4-mixer-plu
                      k 2090 F.... pulseaudio
                      k 2138 F.... xfce4-volumed
 /dev/snd/pcmC0D0p: k 2090 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Audigy2'/'SB Audigy 4 [SB0610] (rev.0, serial:0x10211102) at 0xe800, irq 21'
   Mixer name : 'SigmaTel STAC9750,51'
   Components : 'AC97a:83847650'
   Controls : 202
   Simple ctrls : 37
DistroRelease: Ubuntu 10.04
EcryptfsInUse: Yes
Frequency: Once every few days.
HibernationDevice: RESUME=UUID=a386997b-0aff-40a0-9742-d51ff602dc9f
IwConfig:
 lo no wireless extensions.

 eth1 no wireless extensions.
MachineType: MICRO-STAR INTERNATIONAL CO.,LTD MS-7576
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=3053c950-d12c-4c71-86ac-872dfeb074e8 ro
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: No
RfKill:

Tags: lucid needs-upstream-testing
Uname: Linux 2.6.32-22-generic x86_64
UserGroups: adm admin cdrom dialout fuse lp lpadmin plugdev sambashare vboxusers
dmi.bios.date: 05/08/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.3
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 790GX-G65 (MS-7576)
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.3:bd05/08/2009:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7576:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rn790GX-G65(MS-7576):rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0:
dmi.product.name: MS-7576
dmi.product.version: 1.0
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD

[Philip Muškovac (yofel)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it without more information.

Please run the following command which will attach necessary information:

apport-collect 592804

Bear in mind that when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report.

If you cannot use apport please at least add the following information (pay attention to lspci's additional options):
First run the following commands:
1) uname -a > uname-a.log
2) dmesg > dmesg.log
3) sudo lspci -vvnn > lspci-vvnn.log
4) cat /proc/version_signature > version.log
then attach the files separately to the bug report (not pasted into comments or tar/zip-ed).

For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in advance!

[Klement Sekera (klement-sekera)]

apport information

[Klement Sekera (klement-sekera)]

apport information

[Klement Sekera (klement-sekera)]

apport information

[Klement Sekera (klement-sekera)]

apport information

[Klement Sekera (klement-sekera)]

apport information

[Klement Sekera (klement-sekera)]

apport information

[Klement Sekera (klement-sekera)]

apport information

[Klement Sekera (klement-sekera)]

apport information

[Klement Sekera (klement-sekera)]

apport information

[Klement Sekera (klement-sekera)]

apport information

[Klement Sekera (klement-sekera)]

apport information

[Klement Sekera (klement-sekera)]

apport information

[Klement Sekera (klement-sekera)]

apport information

[Klement Sekera (klement-sekera)]

apport information

[Klement Sekera (klement-sekera)]

apport information

[Klement Sekera (klement-sekera)]

apport information

[Klement Sekera (klement-sekera)]

apport information

[penalvch (penalvch)]

Klement Sekera, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

[Klement Sekera (klement-sekera)]

Hi Christopher,
I no longer have ubuntu (started to suck with the introduction of
unity and sucked even more in the next releases) nor the optical
trackman (didn't suck, but found a much better trackball)
For these reason, unfortunately I cannot test this issue anymore.
Regards,
Klement

On Tue, Jul 24, 2012 at 10:35 PM, Christopher M. Penalver
<email address hidden> wrote:
> Klement Sekera, this bug was reported a while ago and there hasn't been
> any activity in it recently. We were wondering if this is still an
> issue? Can you try with the latest development release of Ubuntu? ISO CD
> images are available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command in the
> development release from a Terminal
> (Applications->Accessories->Terminal). It will automatically gather and
> attach updated debug information to this report.
>
> apport-collect -p linux <replace-with-bug-number>
>
> Also, if you could test the latest upstream kernel available that would
> be great. It will allow additional upstream developers to examine the
> issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do
> not test the kernel in the daily folder, but the one all the way at the
> bottom. Once you've tested the upstream kernel, please remove the
> 'needs-upstream-testing' tag. This can be done by clicking on the yellow
> pencil icon next to the tag located at the bottom of the bug description
> and deleting the 'needs-upstream-testing' text. As well, please comment
> on which kernel version specifically you tested.
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream', and comment
> as to why specifically you were unable to test it.
>
> Please let us know your results. Thanks in advance.
>
> ** Summary changed:
>
> - Logitech Optical Trackman resets
> + 046d:c508 Logitech Optical Trackman resets
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> ** Tags added: needs-upstream-testing
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/592804
>
> Title:
> 046d:c508 Logitech Optical Trackman resets
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/592804/+subscriptions

[penalvch (penalvch)]

Klement Sekera, this bug report is being closed due to your last comment regarding you no longer have the hardware. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.