Intel ICH6R SouthBridge SATA Controller broken in 10.04

[Christopher Biessener]

Ubuntu 8.04 worked well on my system. I upgraded to 10.04 to get Ubuntu's blessing to install the newest OpenOffice and Firefox.
I cannot get the system to see a hard drive on either port of my Intel 82801FR/FRW (ICH6R/ICH6RW) SATA controller.
(Fortunately this motherboard has a second SATA controller.)

-Christopher Biessener

[Fabio Marconi (fabiomarconi)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures

At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

[Christopher Biessener (cpbiessener)]

Apparently there's only 1 attachment per post.
Here's dmesg...

[Christopher Biessener (cpbiessener)]

here's lspci...

[Christopher Biessener (cpbiessener)]

here's version_signature...

[Christopher Biessener (cpbiessener)]

here's uname...

The process was:
* I was running 8.04 and was fully up to date. The SouthBridge controller could mount drives.
* I ran an in-place update to 10.04. The SouthBridge controller is seen by the system, but it will not create a /dev/sdX let alone mount any drive.
* I am unsure of any command to run because the drives are simply not seen.
* I have tried "Disk Utility" "GParted" "hdparm" and a few others.

It seems to me I would need a command that probed the controller itself, not one that tries to probe drives.

I have an ASUS P5AD2-E motherboard.

[Fabio Marconi (fabiomarconi)]

I'm changing the status to Confirmed since the reporter provided all the logs I asked for.

[Christopher Biessener (cpbiessener)]

Completely by accident I discovered that cold plugging a SATA drive on the Intel controller works.
My boot drive is PATA and I only ever hot-plug SATA drives for temporary usage. Hot-plugging of SATA drives worked on the Intel controller under Ubuntu 8.04. Now under 10.04 hot-plugging does not work.

[penalvch (penalvch)]

Christopher Biessener, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]