"Authentication is required to install software package" AFTER entering my password.

[tony alfeo]

Running Ubuntu 10.4, 32 bit, netbook version.

When trying to *install* mplayer from the Ubuntu Software Center it requests for my password, which i then apply, and after that the following request pops up: "Authentication is required to install software package"

The choices are to Authenticate or Cancel. Neither buttons respond except the X on the top right corner to close out. The install is never started.

Also had the same problem when trying to *uninstall* Rythmbox Music Player.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: firefox 3.6.3+nobinonly-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic i686
Architecture: i386
Date: Fri May 28 16:19:27 2010
FirefoxPackages:
 firefox 3.6.3+nobinonly-0ubuntu4
 firefox-gnome-support 3.6.3+nobinonly-0ubuntu4
 firefox-branding 3.6.3+nobinonly-0ubuntu4
 abroswer N/A
 abrowser-branding N/A
InstallationMedia: Ubuntu-Netbook 10.04 "Lucid Lynx" - Release i386 (20100429.4)
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: firefox

[Malte Cornils (malte)]

Hello, I also seem to have this problem - if you're a sophisticated user, could you try to look at bug 499937 to find out whether it's the same as that bug? In that case, both bugs could be merged.

[tony alfeo (talfeo)]

Sadly, I moved away from Ubuntu and had gone back to Windows. For what ever
reason I could not get Skype to work correctly; always sounded horrible on
the receivers side. Since I depend on skype I had to move away from the
os.

It is a shame, I really loved Ubuntu.

On Tue, Jul 20, 2010 at 3:42 PM, Malte Cornils <email address hidden> wrote:

> Hello, I also seem to have this problem - if you're a sophisticated
> user, could you try to look at bug 499937 to find out whether it's the
> same as that bug? In that case, both bugs could be merged.
>
> --
> "Authentication is required to install software package" AFTER entering my
> password.
> https://bugs.launchpad.net/bugs/587011
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “software-center” package in Ubuntu: New
>
> Bug description:
> Running Ubuntu 10.4, 32 bit, netbook version.
>
> When trying to *install* mplayer from the Ubuntu Software Center it
> requests for my password, which i then apply, and after that the following
> request pops up: "Authentication is required to install software package"
>
> The choices are to Authenticate or Cancel. Neither buttons respond except
> the X on the top right corner to close out. The install is never started.
>
> Also had the same problem when trying to *uninstall* Rythmbox Music Player.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: firefox 3.6.3+nobinonly-0ubuntu4
> ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
> Uname: Linux 2.6.32-21-generic i686
> Architecture: i386
> Date: Fri May 28 16:19:27 2010
> FirefoxPackages:
> firefox 3.6.3+nobinonly-0ubuntu4
> firefox-gnome-support 3.6.3+nobinonly-0ubuntu4
> firefox-branding 3.6.3+nobinonly-0ubuntu4
> abroswer N/A
> abrowser-branding N/A
> InstallationMedia: Ubuntu-Netbook 10.04 "Lucid Lynx" - Release i386
> (20100429.4)
> ProcEnviron:
> LANG=en_US.utf8
> SHELL=/bin/bash
> SourcePackage: firefox
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/587011/+subscribe
>

--
World Collapse Explained in 3 Minutes...

http://chooseliberty.org/c4ldonate5.aspx?pid=s22
  -or-
http://www.youtube.com/watch?v=H0a_FA_J6Sw

[Omer Akram (om26er)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?

This will help us to find and resolve the problem.

[Russell (rjelliott1977)]

Hi,

I am also having the same problem. I am new to Linux / Ubuntu, so apologies for my lack of technical explanation!

Whenever I select something in the Ubuntu Software Centre and click 'install' I have the normal 'Authentication is required to Install software packages' window pop up. I enter my admin password (account password), and the password box disappears.I get the drum noise (single drum hit), the password section gos away and it just sits on the Authenticate Windows.

I am running the desktop 10.04 version and have recently installed all of the Ubuntu Studio packages as per the Ubuntu help forums.

If any logs would help please let me know and I'll post them here.

Thanks.

[Kiwinote (kiwinote)]

Hi! Thanks for your bug report. The bug you describe has been reported by someone else, so I will mark this bug as a duplicate of the other one. Please continue to report any bugs you may find in software-center. Thanks again for your help!