Boot hangs occasionally - Fujistu-Siemens Esprimo desktop - Lucid

[Hamish Downer]

Everyone now and then boot hangs. This probably happens about once a week, and I boot the computer once or twice a day. When it happens I hold the power button until it powers down, power up again and it's fine. When it hangs it shows the message:

(process:311): Glib-WARNING **: getpwuid_r(): failed due to unknown user id (0)

I am aware of bug 532984, but in comment 27 we are asked to file new bugs for this message, so here is mine.

I haven't yet tried pressing other keys on my keyboard when boot stops to see if it continues booting or goes straight to gdm. I'll try that next time it happens. Also I note that it appears to be a clean shut down. I have done 'ubuntu-bug linux' on the first boot after it happening once, so hopefully there is some sort of useful info in the attached files.

Let me know if there is any other specific information you want from me.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-22-generic 2.6.32-22.33
Regression: Yes
Reproducible: No
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC260 Analog [ALC260 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC260 Analog [ALC260 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mish 4463 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd0120000 irq 20'
   Mixer name : 'Realtek ALC260'
   Components : 'HDA:10ec0260,17340186,00100400'
   Controls : 15
   Simple ctrls : 9
Date: Fri May 28 18:38:01 2010
EcryptfsInUse: Yes
Frequency: Once a week.
HibernationDevice: RESUME=UUID=8579b3af-b409-46b9-8b0b-77356347ed06
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
MachineType: FUJITSU SIEMENS ESPRIMO E
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=156d9c32-4c9b-465e-b728-6ae62a245574 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_GB.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34
RfKill:
 0: phy1: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
dmi.bios.date: 09/18/2006
dmi.bios.vendor: FUJITSU SIEMENS // Phoenix Technologies Ltd.
dmi.bios.version: 6.00 R1.02.2348.A2
dmi.board.name: D2348-A2
dmi.board.vendor: FUJITSU SIEMENS
dmi.board.version: S26361-D2348-A2
dmi.chassis.type: 6
dmi.chassis.vendor: FUJITSU SIEMENS
dmi.chassis.version: ESPE
dmi.modalias: dmi:bvnFUJITSUSIEMENS//PhoenixTechnologiesLtd.:bvr6.00R1.02.2348.A2:bd09/18/2006:svnFUJITSUSIEMENS:pnESPRIMOE:pvr:rvnFUJITSUSIEMENS:rnD2348-A2:rvrS26361-D2348-A2:cvnFUJITSUSIEMENS:ct6:cvrESPE:
dmi.product.name: ESPRIMO E
dmi.sys.vendor: FUJITSU SIEMENS

[Jeremy Foshee (jeremyfoshee)]

Hi Hamish,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

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[Ryan Kitty (gothickitty93)]

I have the same issue, but it seems to only be happening to me if i boot up my laptop without it plugged in, if i unplug it while Ubuntu is running, or if i change the screen brightness. If you need any debug message log things, just let me know which ones you need to diagnose the bug. I will try the latest upstream kernel and post back with results.

[Ryan Kitty (gothickitty93)]

The mainline kernel (kernel 2.6.35-020635rc1-generic) won´t even boot up at all. It loads, and then like 3 seconds into it turns off the screen, and no hard drive activity occurs.

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

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