Ubuntu
xserver-xorg-video-ati package

ATI Radeon 9600 problem using ubuntu-supported driver

Bug #585034 reported by InterAnt on 2010-05-24

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-ati (Ubuntu)	Expired	Low	Unassigned

Bug Description

Hello there.
I have a particular problem and would like your help.

I am using Ubuntu 10.04, but the same happened in the previous version. From time to time (not always), my screen gets fuzzy and the only solution is to reboot the computer.

My graphic card is an ATI and ubuntu-supported driver (afaik)
sudo lspci | grep ATI
01:00.0 VGA compatible controller: ATI Technologies Inc RV350 AP [Radeon 9600]
01:00.1 Display controller: ATI Technologies Inc RV350 AP [Radeon 9600] (Secondary)

I have xserver-xorg-video-ati and xserver-xorg-video-radeon installed but on the Hardware Drivers window, it says: "No Propertary drivers are in use on this system.".

As you can see from the picture (http://dl.dropbox.com/u/707011/Screenshot-part.jpg), all the screen is fuzzy except the cursor arrow.

Any suggestion is welcome.
---
Architecture: i386
DistroRelease: Ubuntu 10.04
DkmsStatus: Error: [Errno 2] No such file or directory
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
Package: xserver-xorg-video-ati 1:6.13.0-1ubuntu5
PackageArchitecture: i386
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic-pae root=UUID=89994395-8536-4aa1-ba12-e950babe9585 ro nomodeset quiet splash
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.utf8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic-pae 2.6.32.11+drm33.2
Tags: lucid lucid
Uname: Linux 2.6.32-22-generic-pae i686
UserGroups:

dmi.bios.date: 10/12/2004
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1019.002
dmi.board.name: P4C800
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1019.002:bd10/12/2004:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASUSTeKComputerInc.:rnP4C800:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
system:
distro: Ubuntu
codename: lucid
architecture: i686
kernel: 2.6.32-22-generic-pae

See original description

Tags:

Revision history for this message

InterAnt (interant) wrote on 2010-05-24:

A printscreen of my fuzzy screen Edit (185.3 KiB, image/jpeg)

bbordwell (benbordwell) on 2010-05-25

affects:

ubuntu → xserver-xorg-video-ati (Ubuntu)

Revision history for this message

Bryce Harrington (bryce) wrote on 2010-05-25:

Hi InterAnt,

Thanks for including an image to demonstrate the issue. Also, please run the command 'apport-collect BUGNUMBER' which will attach additional files we need.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags:	added: needs-xorglog
Changed in xserver-xorg-video-ati (Ubuntu):
status:	New → Incomplete

Revision history for this message

InterAnt (interant) wrote on 2010-05-25: BootDmesg.txt

BootDmesg.txt Edit (38.6 KiB, text/plain)

apport information

tags:	added: apport-collected
description:	updated

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InterAnt (interant) wrote on 2010-05-25: CurrentDmesg.txt

CurrentDmesg.txt Edit (2.0 KiB, text/plain)

apport information

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InterAnt (interant) wrote on 2010-05-25: Dependencies.txt

Dependencies.txt Edit (3.7 KiB, text/plain)

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InterAnt (interant) wrote on 2010-05-25: GdmLog.txt

GdmLog.txt Edit (83.1 KiB, text/plain)

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InterAnt (interant) wrote on 2010-05-25: GdmLog1.txt

GdmLog1.txt Edit (152.5 KiB, text/plain)

apport information

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InterAnt (interant) wrote on 2010-05-25: GdmLog2.txt

GdmLog2.txt Edit (94.4 KiB, text/plain)

apport information

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InterAnt (interant) wrote on 2010-05-25: Lspci.txt

Lspci.txt Edit (11.9 KiB, text/plain)

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InterAnt (interant) wrote on 2010-05-25: Lsusb.txt

#10

Lsusb.txt Edit (518 bytes, text/plain)

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InterAnt (interant) wrote on 2010-05-25: PciDisplay.txt

#11

PciDisplay.txt Edit (1.7 KiB, text/plain)

apport information

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InterAnt (interant) wrote on 2010-05-25: ProcCpuinfo.txt

#12

ProcCpuinfo.txt Edit (1.2 KiB, text/plain)

apport information

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InterAnt (interant) wrote on 2010-05-25: ProcInterrupts.txt

#13

ProcInterrupts.txt Edit (1.7 KiB, text/plain)

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InterAnt (interant) wrote on 2010-05-25: ProcModules.txt

#14

ProcModules.txt Edit (2.5 KiB, text/plain)

apport information

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InterAnt (interant) wrote on 2010-05-25: RelatedPackageVersions.txt

#15

RelatedPackageVersions.txt Edit (231 bytes, text/plain)

apport information

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InterAnt (interant) wrote on 2010-05-25: UdevDb.txt

#16

UdevDb.txt Edit (100.7 KiB, text/plain)

apport information

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InterAnt (interant) wrote on 2010-05-25: UdevLog.txt

#17

UdevLog.txt Edit (205.5 KiB, text/plain)

apport information

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InterAnt (interant) wrote on 2010-05-25: XorgLog.txt

#18

XorgLog.txt Edit (83.0 KiB, text/plain)

apport information

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InterAnt (interant) wrote on 2010-05-25: XorgLogOld.txt

#19

XorgLogOld.txt Edit (157.3 KiB, text/plain)

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InterAnt (interant) wrote on 2010-05-25: Xrandr.txt

#20

Xrandr.txt Edit (5.4 KiB, text/plain)

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InterAnt (interant) wrote on 2010-05-25: glxinfo.txt

#21

glxinfo.txt Edit (5.6 KiB, text/plain)

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InterAnt (interant) wrote on 2010-05-25: monitors.xml.txt

#22

monitors.xml.txt Edit (602 bytes, text/plain)

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InterAnt (interant) wrote on 2010-05-25: setxkbmap.txt

#23

setxkbmap.txt Edit (233 bytes, text/plain)

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InterAnt (interant) wrote on 2010-05-25: xdpyinfo.txt

#24

xdpyinfo.txt Edit (3.9 KiB, text/plain)

apport information

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InterAnt (interant) wrote on 2010-05-25: xkbcomp.txt

#25

xkbcomp.txt Edit (57.0 KiB, text/plain)

apport information

Bryce Harrington (bryce) on 2010-05-26

tags:	removed: needs-xorglog
Changed in xserver-xorg-video-ati (Ubuntu):
status:	Incomplete → Confirmed

Bryce Harrington (bryce) on 2010-05-27

tags:

added: lucid

Revision history for this message

InterAnt (interant) wrote on 2010-06-15: Re: [Bug 585034] Re: ATI Radeon 9600 problem using ubuntu-supported driver

#26

Download full text (3.4 KiB)

Hello Bryce.

The Bug #585034 (https://bugs.launchpad.net/ubuntu/+bug/585034) that I've
reported last month haven't got any update since 2010-05-27. I was wondering
if this is because it seems I am the only one having this problem? What can
I do to have someone looking for it, OR (and this might give you more
trouble to you ) what can I do to check and fix the bug for myself? I could
do it but I would need some orientation from you, since I have never done
something like that?

Thank you very much.

João Ramos

On Thu, May 27, 2010 at 5:34 PM, Bryce Harrington <<email address hidden>
> wrote:

> ** Tags added: lucid
>
> --
> ATI Radeon 9600 problem using ubuntu-supported driver
> https://bugs.launchpad.net/bugs/585034
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “xserver-xorg-video-ati” package in Ubuntu: Confirmed
>
> Bug description:
> Hello there.
> I have a particular problem and would like your help.
>
> I am using Ubuntu 10.04, but the same happened in the previous version.
> From time to time (not always), my screen gets fuzzy and the only solution
> is to reboot the computer.
>
> My graphic card is an ATI and ubuntu-supported driver (afaik)
> sudo lspci | grep ATI
> 01:00.0 VGA compatible controller: ATI Technologies Inc RV350 AP [Radeon
> 9600]
> 01:00.1 Display controller: ATI Technologies Inc RV350 AP [Radeon 9600]
> (Secondary)
>
> I have xserver-xorg-video-ati and xserver-xorg-video-radeon installed but
> on the Hardware Drivers window, it says: "No Propertary drivers are in use
> on this system.".
>
> As you can see from the picture (
> http://dl.dropbox.com/u/707011/Screenshot-part.jpg), all the screen is
> fuzzy except the cursor arrow.
>
> Any suggestion is welcome.
> ---
> Architecture: i386
> DistroRelease: Ubuntu 10.04
> DkmsStatus: Error: [Errno 2] No such file or directory
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
> MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
> Package: xserver-xorg-video-ati 1:6.13.0-1ubuntu5
> PackageArchitecture: i386
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic-pae
> root=UUID=89994395-8536-4aa1-ba12-e950babe9585 ro nomodeset quiet splash
> ProcEnviron:
> PATH=(custom, no user)
> LANG=en_US.utf8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.32-22.33-generic-pae 2.6.32.11+drm33.2
> Tags: lucid lucid
> Uname: Linux 2.6.32-22-generic-pae i686
> UserGroups:
>
> dmi.bios.date: 10/12/2004
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 1019.002
> dmi.board.name: P4C800
> dmi.board.vendor: ASUSTeK Computer Inc.
> dmi.board.version: Rev 1.xx
> dmi.chassis.asset.tag: Asset-1234567890
> dmi.chassis.type: 3
> dmi.chassis.vendor: Chassis Manufacture
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr1019.002:bd10/12/2004:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASUSTeKComputerInc.:rnP4C800:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
> dmi.product.name: To Be Filled By O.E.M.
> dmi.product.version: To Be Filled By O.E.M.
> dmi.sys.vendor: To Be Filled By O.E.M.
> system:
> distro: ...

Hello Bryce.

Thank you very much.

João Ramos

On Thu, May 27, 2010 at 5:34 PM, Bryce Harrington <bryce@bryceharrington.org
> wrote:

> ** Tags added: lucid
>
> --
> ATI Radeon 9600 problem using ubuntu-supported driver
> https://bugs.launchpad.net/bugs/585034
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “xserver-xorg-video-ati” package in Ubuntu: Confirmed
>
> Bug description:
> Hello there.
> I have a particular problem and would like your help.
>
> I am using Ubuntu 10.04, but the same happened in the previous version.
> From time to time (not always), my screen gets fuzzy and the only solution
> is to reboot the computer.
>
> My graphic card is an ATI and ubuntu-supported driver (afaik)
> sudo lspci | grep ATI
> 01:00.0 VGA compatible controller: ATI Technologies Inc RV350 AP [Radeon
> 9600]
> 01:00.1 Display controller: ATI Technologies Inc RV350 AP [Radeon 9600]
> (Secondary)
>
> I have xserver-xorg-video-ati and xserver-xorg-video-radeon installed but
> on the Hardware Drivers window, it says: "No Propertary drivers are in use
> on this system.".
>
> As you can see from the picture (
> http://dl.dropbox.com/u/707011/Screenshot-part.jpg), all the screen is
> fuzzy except the cursor arrow.
>
> Any suggestion is welcome.
>  ---
> Architecture: i386
> DistroRelease: Ubuntu 10.04
> DkmsStatus: Error: [Errno 2] No such file or directory
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
> MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
> Package: xserver-xorg-video-ati 1:6.13.0-1ubuntu5
> PackageArchitecture: i386
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic-pae
> root=UUID=89994395-8536-4aa1-ba12-e950babe9585 ro nomodeset quiet splash
> ProcEnviron:
>  PATH=(custom, no user)
>  LANG=en_US.utf8
>  SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.32-22.33-generic-pae 2.6.32.11+drm33.2
> Tags: lucid lucid
> Uname: Linux 2.6.32-22-generic-pae i686
> UserGroups:
>
> dmi.bios.date: 10/12/2004
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 1019.002
> dmi.board.name: P4C800
> dmi.board.vendor: ASUSTeK Computer Inc.
> dmi.board.version: Rev 1.xx
> dmi.chassis.asset.tag: Asset-1234567890
> dmi.chassis.type: 3
> dmi.chassis.vendor: Chassis Manufacture
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr1019.002:bd10/12/2004:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASUSTeKComputerInc.:rnP4C800:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
> dmi.product.name: To Be Filled By O.E.M.
> dmi.product.version: To Be Filled By O.E.M.
> dmi.sys.vendor: To Be Filled By O.E.M.
> system:
>  distro:             Ubuntu
>  codename:           lucid
>  architecture:       i686
>  kernel:             2.6.32-22-generic-pae
>
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/585034/+subscribe
>

Revision history for this message

JThoennes (joerg-thoennes) wrote on 2011-01-20:

#27

Hi Bruce,

I am also seeing this kind of behaviour with latests Ubuntu Maverick 10.10.
The screen gets fuzzy, only the mouse pointer stays ok and can be moved.

Switching to virtual console works, but many message as

[drm:radeon_cs_ioctl] *ERROR* Faild to schedule IB !
[drm:radeon_ib_schedule] *ERROR* radeon: couldn't schedule IB(3).
...

appear.

Could this be possibly fixed by an newer ATI Radeon driver from the Maverick PPA repository?

Thanks, Jörg

Revision history for this message

JThoennes (joerg-thoennes) wrote on 2011-01-20:

#28

Shall I switch AGP mode from 8 down to 4 or less or to -1 to get around this?

What else could help here?

I am running in 1920 x 1080 resolution with BenQ E2220 HD monitor. Using the DVI-D port,
the screen also get sometimes blank (for 3-5 seconds) as if the monitor resyncs. With VGA,
this does not happen.

The issue seems to occur for some flash pages in firefox. If I iconize firefox, then the blanking issue stops.
Is this related or shall I open a new bug?

Thanks, Jörg

Revision history for this message

penalvch (penalvch) wrote on 2014-01-08:

#29

InterAnt, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-video-ati REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in xserver-xorg-video-ati (Ubuntu):
importance:	Undecided → Low
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2014-03-10:

#30

[Expired for xserver-xorg-video-ati (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-video-ati (Ubuntu):
status:	Incomplete → Expired

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ATI Radeon 9600 problem using ubuntu-supported driver

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xserver-xorg-video-ati package