empathy lost all accounts

[Noel Arzola]

Binary package hint: empathy

Empathy lost all my accounts after a reboot (normal restart from the menu, empathy and all apps were already closed).

The only option when going to readd is jabber.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: empathy 2.30.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
Architecture: i386
Date: Sat May 15 11:49:33 2010
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: empathy

[Noel Arzola (noel.arzola)]

So since empathy would only allow me to add jabber or import form pidgin I went into pidgin, added my accounts, and then imported them using empathy. They all did transfer over without issue and no problems as of yet. Obviously not a very good solution to the problem, more so additional info I suppose.

[Omer Akram (om26er)]

is this still an issue?

[Leo Arias (elopio)]

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information?

On bug 591608 they report having lost all the accounts too. This might be related.

Thanks!

[Omer Akram (om26er)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks aga

[Noel Arzola (noel.arzola)]

Leo, sorry for the delay. I recall it happened when I deleted the keyrings folder in .gnome2 to reset my keyrings code. When I rebooted my accounts were all gone. Set the new keyring and rebooted, they were still gone.

[Noel Arzola (noel.arzola)]

No longer an issue because I manually added them