Suspend/resume fails on Acer Aspire 1692

[João Manuel Rodrigues]

After a suspend, touching a key will restart the fans and there's disk activity, but the screen remains blank and there's no reaction to key presses (CapsLock won't toggle the led).

This is a fresh install of Lucid Lynx 10.04, not an upgrade. Suspend/resume has worked on this machine with several previous versions of Ubuntu. The latest I had installed was 8.04.

Bug https://bugs.launchpad.net/ubuntu/+source/linux/+bug/426418
could be related, but I was instructed to file a new one.

João Rodrigues

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-22-generic-pae 2.6.32-22.33
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic-pae 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jmr 1223 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'ICH6'/'Intel ICH6 with Cx20468-31 at irq 17'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97a:43585430'
   Controls : 23
   Simple ctrls : 16
CheckboxSubmission: 826312aeb57622a802ee9c8d8972fdbc
CheckboxSystem: 2b6b6ee4c6a1f5f02fef2009466026d8
Date: Thu May 13 10:13:11 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
Lsusb:
 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer, inc. Aspire 1690
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic-pae root=UUID=513c77d0-8648-40a0-96be-827d8979d6bd ro quiet splash
ProcEnviron:
 LANGUAGE=en
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34
RfKill:

SourcePackage: linux
dmi.bios.date: 07/26/05
dmi.bios.vendor: Acer
dmi.bios.version: 3A28
dmi.board.name: Crane II
dmi.board.vendor: Acer, Inc.
dmi.board.version: Not Applicable
dmi.chassis.type: 1
dmi.chassis.vendor: , Inc.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvr3A28:bd07/26/05:svnAcer,inc.:pnAspire1690:pvrNotApplicable:rvnAcer,Inc.:rnCraneII:rvrNotApplicable:cvn,Inc.:ct1:cvrN/A:
dmi.product.name: Aspire 1690
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer, inc.

[Jeremy Foshee (jeremyfoshee)]

Hi João,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

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[zarbizz (zarbizz)]

Hello,

I have the same computer, Suspend/Resume and Hibernate worked on Ubuntu 9.10.

I have tested both kernels 2.6.32-0206321304-generic (latest 2.6.32 kernel) and 2.6.34-020634rc7-generic (latest kernel available)

 results :
 * for 2.6.32-0206321304-generic -- linux-image-2.6.32-0206321304-generic_2.6.32-0206321304_i386.deb
    same result as for kernel 2.6.32-22-generic (with or without pae), blank screen, no reaction

 * for 2.6.34-020634rc7-generic -- linux-image-2.6.34-020634rc7-generic_2.6.34-020634rc7_i386.deb
    goes out of suspend, but there are artefact's on the screen witch makes it unusable (seems like synchronization issue)
    the system is up and running (I was able to ssh my computer to reboot it...)

[zarbizz (zarbizz)]

Hi,

I did also test the newest 2.6.34-020634-generic (linux-image-2.6.34-020634-generic_2.6.34-020634_i386.deb) kernel and it has the same problem than 2.6.34-020634rc7-generic. But I think that those two issues are not related. I think the bug in the 2.6.32 is not the same (total freeze of the computer) as the bug in the 2.6.34 (radeon graphic driver bug).

[João Manuel Rodrigues (jmr)]

I've installed mainline kernel
  linux-image-2.6.32-02063211-generic_2.6.32-02063211_i386.deb
and rebooted.
Tried a suspend and resume shows same symptoms as originally reported: no screen, no reaction.

I've also tried kernel
  linux-image-2.6.34-999-generic_2.6.34-999.201005181210_i386.deb
and had symptoms similar to what adline reported above:
system seems to resume, but the screen shows alternating patterns of horizontal lines or random dots. Tried to switch to other consoles (Alt-F1) but the screen remained unintelligible. There is reaction to CapsLock, and I was able to use Alt-SysRq key combinations to terminate/sync/reboot.

João

[João Manuel Rodrigues (jmr)]

I'm just reporting that the issue is still there with Ubuntu 10.04.1 LTS, kernel 2.6.32-24-generic-pae.

I believe this has been confirmed by others. Should I report upstream?

Anyone had better luck?

João

[Ralph Richardson (ralph-richardson)]

My Acer 1690 worked fine in 9.10 but not in 10.04; Is this bug being looked at?

[skorqa (skorqa)]

Hi,
I am experiencing this bug too, with an Acer Aspire 1692 ; the kernel is 2.6.32.24-generic-pae from an up to date 10.04
Note that:
- the computer seems to boot correctly, since doing blindly : Alt-F1 + <login> + <pwd> + sudo -s + <pwd> + reboot
successfully reboots the machine in a normal state
- Alt-SysRq+K seems to work correctly according to disk / wifi activity but the blank screen remains
=> seems to confirm that this is a graphic related bug

(BTW, resume from hibernate works correctly but is triggered automatically right after hibernating
(without doing anything) which makes the feature useless...)

Cheers

Fred

[skorqa (skorqa)]

The bug seems to be related (duplicate? ) of #434956
in my case,
> with xserver-xorg-video-ati = 6.13.0-1ubuntu5
     when booting with default options (radeon.modeset=1) i get this bug
     when booting with radeon.modeset=0 the x server fails with 'couldn't find valid pll dividers'

> with xserver-xorg-video-ati = 6.13.1-1ubuntu1~xup3~lucid
     when booting with default options (radeon.modeset=1) i get this same bug
     when booting with radeon.modeset=0 the x server starts but 'suspend' results on locking the display (screensaver) and blanking the screen (reverted by ctrl-alt-f1 / ctrl-alt-f7)

regards

fred

[skorqa (skorqa)]

This also could be related to #430245
fred

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu development release http://cdimage.ubuntu.com/daily-live/current/ . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]