Intermitten shut down while using Firefox after upgrading Ubuntu

[Jim Fairclough]

Binary package hint: firefox

After upgrading to 10.04 LTS, I get intermitten shut down of Firefox. No problems before upgrade.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: firefox 3.6.3+nobinonly-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
Architecture: i386
Date: Wed May 12 09:12:19 2010
FirefoxPackages:
 firefox 3.6.3+nobinonly-0ubuntu4
 firefox-gnome-support 3.6.3+nobinonly-0ubuntu4
 firefox-branding 3.6.3+nobinonly-0ubuntu4
 abroswer N/A
 abrowser-branding N/A
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: firefox

[Draycen DeCator (ddecator)]

Thank you for reporting this to Ubuntu. By "shut down" do you mean that Firefox is crashing?

[Jim Fairclough (jimsfaust)]

Sorry I am at idiot level with computers. While on Firefox, the screen will suddenly go black. When I hit a key, it will ask for password and when entered it will go back to desktop. When Firefox is open again, it will say sorry and have last location when crash happened. It also give option to start new session.

--- On Wed, 5/12/10, Draycen DeCator <email address hidden> wrote:

> From: Draycen DeCator <email address hidden>
> Subject: [Bug 579518] Re: Intermitten shut down while using Firefox after upgrading Ubuntu
> To: <email address hidden>
> Date: Wednesday, May 12, 2010, 6:32 PM
> Thank you for reporting this to
> Ubuntu. By "shut down" do you mean that
> Firefox is crashing?
>
> ** Changed in: firefox (Ubuntu)
>        Status: New =>
> Incomplete
>
> --
> Intermitten shut down while using Firefox after upgrading
> Ubuntu
> https://bugs.launchpad.net/bugs/579518
> You received this bug notification because you are a direct
> subscriber
> of the bug.
>
> Status in “firefox” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox
>
> After upgrading to 10.04 LTS, I get intermitten shut down
> of Firefox.  No problems before upgrade.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: firefox 3.6.3+nobinonly-0ubuntu4
> ProcVersionSignature: Ubuntu 2.6.32-22.33-generic
> 2.6.32.11+drm33.2
> Uname: Linux 2.6.32-22-generic i686
> Architecture: i386
> Date: Wed May 12 09:12:19 2010
> FirefoxPackages:
> firefox 3.6.3+nobinonly-0ubuntu4
> firefox-gnome-support 3.6.3+nobinonly-0ubuntu4
> firefox-branding 3.6.3+nobinonly-0ubuntu4
> abroswer N/A
> abrowser-branding N/A
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release
> i386 (20091028.5)
> ProcEnviron:
> LANG=en_US.utf8
> SHELL=/bin/bash
> SourcePackage: firefox
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/579518/+subscribe
>

[Draycen DeCator (ddecator)]

Thanks for the clarification. Could you let us know what brand of graphics card you are using? If you are unsure, you can open a terminal and run the following command:

lspci | grep VGA

[Jim Fairclough (jimsfaust)]

It is a 4X AGP TNT2 M64

--- On Thu, 5/13/10, Draycen DeCator <email address hidden> wrote:

> From: Draycen DeCator <email address hidden>
> Subject: [Bug 579518] Re: Intermitten shut down while using Firefox after upgrading Ubuntu
> To: <email address hidden>
> Date: Thursday, May 13, 2010, 9:40 AM
> Thanks for the clarification. Could
> you let us know what brand of
> graphics card you are using? If you are unsure, you can
> open a terminal
> and run the following command:
>
> lspci | grep VGA
>
> --
> Intermitten shut down while using Firefox after upgrading
> Ubuntu
> https://bugs.launchpad.net/bugs/579518
> You received this bug notification because you are a direct
> subscriber
> of the bug.
>
> Status in “firefox” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox
>
> After upgrading to 10.04 LTS, I get intermitten shut down
> of Firefox.  No problems before upgrade.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: firefox 3.6.3+nobinonly-0ubuntu4
> ProcVersionSignature: Ubuntu 2.6.32-22.33-generic
> 2.6.32.11+drm33.2
> Uname: Linux 2.6.32-22-generic i686
> Architecture: i386
> Date: Wed May 12 09:12:19 2010
> FirefoxPackages:
> firefox 3.6.3+nobinonly-0ubuntu4
> firefox-gnome-support 3.6.3+nobinonly-0ubuntu4
> firefox-branding 3.6.3+nobinonly-0ubuntu4
> abroswer N/A
> abrowser-branding N/A
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release
> i386 (20091028.5)
> ProcEnviron:
> LANG=en_US.utf8
> SHELL=/bin/bash
> SourcePackage: firefox
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/579518/+subscribe
>

[Draycen DeCator (ddecator)]

Could you please generate an apport crash report for this?
You can enable apport for one instance like this:
sudo service apport start force_start=1

I am marking this invalid as apport will open a new bug when the crash is generated. If it does not, you can reset the status of this one to New and we will try something else.