Cream Background Color when it should be white

[Don Myers]

1. Ubuntu 10.04 (Upgrade from 9.10)
2. HP Officejet K5400 (Office) and also HP Officejet 8000 wireless (Home) Item 3 was run on my office machine.
3. don@don-desktop:~$ hp-check -t

HP Linux Imaging and Printing System (ver. 3.10.2)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux don-desktop 2.6.32-22-generic-pae #33-Ubuntu SMP Wed Apr 28 14:57:29 UTC 2010 i686 GNU/Linux

Distribution:
ubuntu 10.04

Checking Python version...
OK, version 2.6.5 installed

Checking PyQt 4.x version...
OK, version 4.7.2 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.4.3
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libcupsimage2-dev

Checking for dependency: DBus - Message bus system...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libdbus-1-dev

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libjpeg62-dev

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libsnmp-dev

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libtool

Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libusb-dev

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
error: NOT FOUND! This is a REQUIRED/RUNTIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes python-qt4-dbus

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes python-dev

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
To install this dependency, execute this command:
sudo aptitude install --assume-yes python-reportlab

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libsane-dev

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.10.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.10.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.10.2rc1.9
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.

[plugin]
installed=0
eula=0

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 05/11/2010 13:46:20
version = 3.10.2rc1.9

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------- ----------------------
  hp:/usb/Officejet_Pro_K5400?seri HP Officejet Pro K5400
  al=MY837681FR

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

ML-1710
-------
Type: Unknown
Device URI: usb://Samsung/ML-1710
PPD: /etc/cups/ppd/ML-1710.ppd
PPD Description: Samsung ML-1710, SpliX V. 2.0.0
Printer status: printer ML-1710 is idle. enabled since Tue 11 May 2010 01:41:54 PM EDT Processing page 3...
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.

Officejet-Pro-K5400
-------------------
Type: Printer
Device URI: hp:/usb/Officejet_Pro_K5400?serial=MY837681FR
PPD: /etc/cups/ppd/Officejet-Pro-K5400.ppd
PPD Description: HP Officejet Pro k5400 hpijs, 3.9.8
Printer status: printer Officejet-Pro-K5400 is idle. enabled since Tue 11 May 2010 01:1ready to print

HP Linux Imaging and Printing System (ver. 3.10.2)
System Tray Status Service ver. 2.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Communication status: Good

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
'hpaio' in '/etc/sane.d/dll.d/hplip'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
//usr/lib/pymodules/python2.6/gtk-2.0/gtk/__init__.py:127: RuntimeWarning: PyOS_InputHook is not available for interactive use of PyGTK
  set_interactive(1)
device `plustek:libusb:002:002' is a Canon CanoScan N1240U/LiDE30 flatbed scanner

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x2012 at 001:006:
    Device URI: hp:/usb/Officejet_Pro_K5400?serial=MY837681FR
    Device node: /dev/bus/usb/001/006
    Mode: 0664

---------------
| USER GROUPS |
---------------

don adm dialout cdrom plugdev lpadmin admin sambashare

error: User needs to be member of group 'lp' to enable print, scan & fax.
User member of group 'lpadmin'.

-----------
| SUMMARY |
-----------

error: 11 errors and/or warnings.

Summary of needed commands to run to satisfy missing dependencies:
sudo aptitude install --assume-yes libcupsimage2-dev
sudo aptitude install --assume-yes libdbus-1-dev
sudo aptitude install --assume-yes libjpeg62-dev
sudo aptitude install --assume-yes libsnmp-dev
sudo aptitude install --assume-yes libtool
sudo aptitude install --assume-yes libusb-dev
sudo aptitude install --assume-yes python-qt4-dbus
sudo aptitude install --assume-yes python-dev
sudo aptitude install --assume-yes python-reportlab
sudo aptitude install --assume-yes libsane-dev

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.
4. I first ran into this issue when I scanned two pages with a white background, then placed the scanned images in OpenOffice writer and printed them on my HP Officejet 8000 wireless at home. The document printed with a light cream color background on the scanned area. I printed it on a black and white laser, and it was fine. Today at the office I printed several documents from websites using Firefox 3.6.3 with my HP Officejet K5400 and had the same cream color show up on those pages. I did a screen grab of a portion of one of the pages and inserted it into OpenOffice writer and that printed fine with the white background which is what it should be. Both the K5400 and the 8000 printers worked perfectly in Ubuntu 9.10. I could not find anything in your knowledge base for this issue.
5. I had the same thing happen on all web pages I tried printing from. On both computers, the upgrades were done from 9.10 to 10.04 through the Ubuntu upgrade and not through a clean install. I see in the information from running the check utility above that some things are missing. I don't know if that is the result of the upgrade or not, or if those things would cause this situation. I will appreciate your assistance!

Thank you.

Don

[Don Myers (donmyers)]

I installed all of the dependencies listed above except for sudo aptitude install --assume-yes libusb-dev
     which would not install. I then reinstalled hplip through the Snypatic package manager. I still have the light cream backround color printing even though it should be white.

[Don Myers (donmyers)]

I did an on-line order this morning and printed out the order confirmation and also a Fax Cover Sheet from their site for additional information they desired, and they both printed with the cream background. I tried scanning a sample of these but the color differential isn't great enough to show up on a scan. I will be glad to send a copy to you if you have any problems replicating this issue. Is there anyway to go back to the driver used in Ubuntu 9.10 if that would help?

[Don Myers (donmyers)]

Just another update. I find that if I'm printing out an e-mail in Thunderbird I'm having the same thing happen. The entire page, even if the e-mail only is only a short one, has the entire page, except for the margins, printed with the cream colored background. I also checked my yellow ink level, and it is going down rapidly.

[Don Myers (donmyers)]

Another Update - My default settings for both the K5400 and the 8000 wireless are: printout mode - Draft (auto-detect-paper type) and Printout mode: Resolution, quality, ink type, media type: 600 dpi, color, black + color cartridge. In the printout mode I changed the setting to 600 dpi, Grayscale, Black Cartr. and printed the same e-mail I referenced in my last post. I wanted see if the cream color changed to a gray. I was shocked to see it didn't change at all. Even with only the black cartridge selected, I still got the cream colored background on the entire sheet.

[Don Myers (donmyers)]

Attached is an example of what I am seeing happening. If you go to the website at the top of the page, you will see that this page has a white background except around the thumbnails. I printed this first as a pdf file using cups-pdf, and then printed it on the 8000 printer. The yellow shading is twice as dark as it normally is if I print the page directly. The pdf file looked all white, but I'm guessing it must have a slight yellow cast also. I also have an HP 2605 color laser. If I print the file directly from it, it looks normal unless you look really closely at it. My brother has an HP 8500 all in one which also is doing the same thing to the same degree as the 8000 and K5400 printers are.

[Don Myers (donmyers)]

Additional printers affected: The HP Photosmart C309 in Ubuntu 10.04 is doing the same thing. The HP 3845 also does it, but it is very faint as compared to the K5400, 8000, 8500, and C309. It is about like the HP 2605 color laser jet where you have to look really hard to see it. I've also attached a copy of the pdf file for the page I attached last night. This pdf was created using cups-pdf in Ubuntu 10.04.

[vxxzy (vxxzy90)]

I have found a temporary workaround for now.

This bug seems to really be another bug described here: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=580963

In order to get this working (This is more of a band-aid fix but works!) just remove the -dUseCIEColor flag from "/usr/lib/cups/filter/pstopdf"

It fixed the yellow "cream" background on my Officejet 8500. This problem seems to only affect ubuntu 10.04. I administrate about 100+ computers and we run nothing but Linux. We have various HP Inject printers and Brother Printers.

I have only just now started to see this issue come up on the Ubuntu 10.04 at a store where I am testing this new version.

Cheers!

[Don Myers (donmyers)]

Hi,

Thank you very, very much! The reason this is a big problem for me is
that I sell real estate, and all of the brochures I print out are
printed from our website. And thank you for confirming the bug! I'm sure
you are right about this being the same as the debian bug. I don't know
if this affects other printers besides HP or not.

This issue never showed up until Ubuntu 10.04. I've been using Ubuntu
for about 14 months now, and am 95% away from Windows. I've installed it
on about 20 computers for various people. I started with 8.10 about a
month before 9.04. Then I upgraded to 9.04, 9.10, and now 10.04. I've
learned a lot, but still I have much, much more to learn. Almost all of
these systems are running HP printers.

May I ask a question?
First, to delete the

-dUseCIEColor flag,

> PS2PDF_OPTIONS="$PS2PS_OPTIONS -dColorImageFilter=/FlateEncode \
> -dPDFSETTINGS=/printer -dUseCIEColor"
do I delete the entire paste above, or just put a # sign in front of
that. Or do I just delete a portion of the above? Also, should I be
posting this to the bug report to help others?

Thank you.

Don

On 05/17/2010 12:35 PM, vxxzy wrote:
> I have found a temporary workaround for now.
>
> This bug seems to really be another bug described here:
> http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=580963
>
> In order to get this working (This is more of a band-aid fix but works!)
> just remove the -dUseCIEColor flag from "/usr/lib/cups/filter/pstopdf"
>
> It fixed the yellow "cream" background on my Officejet 8500. This
> problem seems to only affect ubuntu 10.04. I administrate about 100+
> computers and we run nothing but Linux. We have various HP Inject
> printers and Brother Printers.
>
> I have only just now started to see this issue come up on the Ubuntu
> 10.04 at a store where I am testing this new version.
>
> Cheers!
>
> ** Bug watch added: Debian Bug tracker #580963
> http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=580963
>
>

--

*~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~*
Don C. Myers
e-PRO Certified by the National Association of Realtors
Manager, Farm and Rural Property Division
*Coldwell Banker University Realty
*126 East Foster Avenue, State College, PA 16801
Phone: [phone] Fax: [phone]
Visit the Farm and Rural Property Division Web Pages at
_www.cbur-ruralproperty.com <http://www.cbur-ruralproperty.com/>
_View Don's farm website at www.myersfarm.com <http://www.myersfarm.com/>
*~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~*

[vxxzy (vxxzy90)]

You Welcome!

You just need to delete a portion of that line. It should look like the one below:

PS2PDF_OPTIONS="$PS2PS_OPTIONS -dColorImageFilter=/FlateEncode \
-dPDFSETTINGS=/printer"

Take note that the actual bug probably lay somewhere in ghostscript. This is a temporary solution. I do not know how it will behave with other printers (I think it should be fine though) So... Make a backup copy of '/usr/lib/cups/filter/pstopdf' just in case :)

You can post this to the bug report but as mentioned before I would only use this solution as a temporary fix.

Have a great day!

[Don Myers (donmyers)]

Hi,

It works perfectly now!!!!!!! Thank you so much. My old laser printer
still works fine also. I would assume that once the real fix is out, my
Ubuntu updates would update things. Is this a correct assumption?

I hope you have or had a great day also!

Don

On 05/17/2010 03:44 PM, vxxzy wrote:
> You Welcome!
>
> You just need to delete a portion of that line. It should look like the
> one below:
>
> PS2PDF_OPTIONS="$PS2PS_OPTIONS -dColorImageFilter=/FlateEncode \
> -dPDFSETTINGS=/printer"
>
> Take note that the actual bug probably lay somewhere in ghostscript.
> This is a temporary solution. I do not know how it will behave with
> other printers (I think it should be fine though) So... Make a backup
> copy of '/usr/lib/cups/filter/pstopdf' just in case :)
>
> You can post this to the bug report but as mentioned before I would only
> use this solution as a temporary fix.
>
> Have a great day!
>
>

--

*~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~*
Don C. Myers
e-PRO Certified by the National Association of Realtors
Manager, Farm and Rural Property Division
*Coldwell Banker University Realty
*126 East Foster Avenue, State College, PA 16801
Phone: [phone] Fax: [phone]
Visit the Farm and Rural Property Division Web Pages at
_www.cbur-ruralproperty.com <http://www.cbur-ruralproperty.com/>
_View Don's farm website at www.myersfarm.com <http://www.myersfarm.com/>
*~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~*

[vxxzy (vxxzy90)]

When the updates are run it 'should' fix the issue; however it may be best to keep watch on what is being updated.

If you see an update for ghostscript, pstopdf, cups, lpr, etc... (basically updates that deal with printing) you may want to restore that file from the backup you created and then run the update. (This may or may not be necessary, but this is the safest bet.) Or just update your system on a regular basis (as you have) and eventually restore the backup and see if the issue is fixed.

From the testing I have done for the past week now; everything seems to be going great with the fix I have implemented on my test machine.

I was glad to have helped you. If you need any anything or have any other issues just send me a message.

Take Care!
David

[Don Myers (donmyers)]

Hi David,

Thank you again so much for everything. I've made the change on 6 of the
11 machines I've upgraded. They are all working fine.

Maybe this will help with the issue. I use cups-pdf a lot. If you
selected cup-pdf and printed a document before making the change (like
last week), it also had the cream color background. I printed one off
this morning that I created last Friday. It printed with the cream color
which means the cream color was also created in cups-pdf. I created a
new pdf this morning of the same document with cups-pdf, and then
printed the document on the K5400, and it is fine. Nice, white,
background!!!!!!!

If I can do any testing or be of additional assistance, please let me know.

Thank you again so very, very, very much for all of your help!!!!!!!!!!

Don

On 05/18/2010 08:22 AM, vxxzy wrote:
> When the updates are run it 'should' fix the issue; however it may be
> best to keep watch on what is being updated.
>
> If you see an update for ghostscript, pstopdf, cups, lpr, etc...
> (basically updates that deal with printing) you may want to restore that
> file from the backup you created and then run the update. (This may or
> may not be necessary, but this is the safest bet.) Or just update your
> system on a regular basis (as you have) and eventually restore the
> backup and see if the issue is fixed.
>
> > From the testing I have done for the past week now; everything seems to
> be going great with the fix I have implemented on my test machine.
>
> I was glad to have helped you. If you need any anything or have any
> other issues just send me a message.
>
> Take Care!
> David
>
>

--

*~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~*
Don C. Myers
e-PRO Certified by the National Association of Realtors
Manager, Farm and Rural Property Division
*Coldwell Banker University Realty
*126 East Foster Avenue, State College, PA 16801
Phone: [phone] Fax: [phone]
Visit the Farm and Rural Property Division Web Pages at
_www.cbur-ruralproperty.com <http://www.cbur-ruralproperty.com/>
_View Don's farm website at www.myersfarm.com <http://www.myersfarm.com/>
*~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~*

[Blake Hannaford (blake-hannaford)]

This fix worked for me as well (HP OJP 8500 A909a). But be careful with the double quotes! Do not just comment out the rest of the line:

                -dPDFSETTINGS=/printer " # -dUseCIEColor"
                                                         ^ be sure to put this back!

Blake

[Don Myers (donmyers)]

I have installed this "fix" on 7 machines so far, and they are all doing
fine with no problems printing on any printer or creating pdf's in
cups-pdf! :)

On 05/19/2010 01:02 PM, Blake Hannaford wrote:
> This fix worked for me as well (HP OJP 8500 A909a). But be careful
> with the double quotes! Do not just comment out the rest of the line:
>
>
> -dPDFSETTINGS=/printer " # -dUseCIEColor"
> ^ be sure to put this back!
>
> Blake
>
>

--

*~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~*
Don C. Myers
e-PRO Certified by the National Association of Realtors
Manager, Farm and Rural Property Division
*Coldwell Banker University Realty
*126 East Foster Avenue, State College, PA 16801
Phone: [phone] Fax: [phone]
Visit the Farm and Rural Property Division Web Pages at
_www.cbur-ruralproperty.com <http://www.cbur-ruralproperty.com/>
_View Don's farm website at www.myersfarm.com <http://www.myersfarm.com/>
*~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~*

[Basil Philipp (basil-philipp)]

Fixed it for me as well on hp 8500, thanks!

[Don Myers (donmyers)]

Just a note for David, vxxzy. You've made many people very happy!!!!!!!! Thank you so much!!!!!!!!! I've made the change to 9 computers now and all are working very well!

[Michael Luthardt (michalu)]

Hi,
the same here with Ubuntu 10.4 amd64, hplip installed, printer HP Business Inkjet 1200.
Yellow background when printing hp scanned pdf's (scanned in windows, no linux driver) with adobe reader.
The fix by vxxxzy solved this problem for me, too. Many thanks!

[Paddy Landau (paddy-landau)]

Thank you, vxxzy.

I confirm that this workaround fixed it for me on three Ubuntu computers and one Xubuntu.

[Paddy Landau (paddy-landau)]

I see that this has been fixed in the latest updates to come through to Lucid 10.04.

[Don Myers (donmyers)]

Thank you!

On 06/02/2010 10:59 AM, Paddy Landau wrote:
> I see that this has been fixed in the latest updates to come through to
> Lucid 10.04.
>
>

--

*~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~*
Don C. Myers
e-PRO Certified by the National Association of Realtors
Manager, Farm and Rural Property Division
*Coldwell Banker University Realty
*126 East Foster Avenue, State College, PA 16801
Phone: [phone] Fax: [phone]
Visit the Farm and Rural Property Division Web Pages at
_www.cbur-ruralproperty.com <http://www.cbur-ruralproperty.com/>
_View Don's farm website at www.myersfarm.com <http://www.myersfarm.com/>
*~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~*

[cengopon (pognonec)]

Same problem with my Ubuntu 10.4. I had no problem until upgrading to 10.4. And now, all my OpenOffice documents print with a light yellow background (Epson AcuLaserC2000). The fix proposed by vxxzy worked perfectly for me also. Thanx!