printer disappears

[PDP]

Binary package hint: cups

some days ago I've done a fresh install of ubuntu 10.04.

It's now the second time that when I try to print a document the printer has disappeared. In the box where one normally selects the printer there's only the option 'Custom...'

Workaround: reinstallation of the cups package. After reinstallation the deskjet printer can be selected again.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: cups 1.4.3-1
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic-pae 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic-pae i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Sun May 9 16:35:56 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
Lpstat: device for Deskjet-6500: hp:/usb/Deskjet_6500?serial=MY47F2P1FH040N
MachineType: System manufacturer System Product Name
Papersize: a4
PpdFiles: Deskjet-6500: HP Deskjet 6500 hpijs, 3.10.2
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic-pae root=UUID=b80b8efa-19f2-4c3b-b161-caa4fcce9aff ro quiet splash
ProcEnviron:
 LANG=nl_BE.utf8
 SHELL=/bin/bash
SourcePackage: cups
dmi.bios.date: 11/27/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0105
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5LD2-X/GBL
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev x.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: Rev 1.xx
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0105:bd11/27/2007:svnSystemmanufacturer:pnSystemProductName:pvrRev1.xx:rvnASUSTeKComputerINC.:rnP5LD2-X/GBL:rvrRevx.xx:cvnASUSTekComputerINC.:ct3:cvrRev1.xx:
dmi.product.name: System Product Name
dmi.product.version: Rev 1.xx
dmi.sys.vendor: System manufacturer

[Laura Czajkowski (czajkowski)]

This is still an issue for me on 10.10

[Michael Bergandi (mbergandi)]

Yes, this is still an issue for me as well. (10.04.1 LTS)

[FrankStefani (too-clever)]

Unbelievable: After years with Ubuntu-12.04 to 16.04, followed by Linux Mint up to 19.3 (Ubuntu 18.04), I switched to a fresh new install of Lubuntu-19.04 a week ago... and have this strange printer disappear problem for the first time ever!

Today is May 18th, 2019 - that is eight years(!!!) after the last entry in this list.

How can that be? What's wrong?

--------------------------

My printing system for the last 12-15 years based on cups with the following setup:

* 1 network laser printer
* 3 "symbolic" printers which are a copy of the former, to set defaults for particular uses: "monoprinter" (grayscale), "colorprinter" (full color) and "labelprinter" (use of manual feed)

# lpstat -s
device for Brother_MFC_9142CDN: ipp://BRN30055C78CF3B.local:631/ipp/print
device for colorprinter: ipp://BRN30055C78CF3B.local:631/ipp/print
device for labelprinter: ipp://BRN30055C78CF3B.local:631/ipp/print
device for monoprinter: ipp://BRN30055C78CF3B.local:631/ipp/print

# ls -l ppd/
total 96
-rw-rw-r-- 1 root lp 8619 May 12 18:07 Brother_MFC_9142CDN.ppd
-rw-rw-r-- 1 root lp 8619 May 12 18:07 Brother_MFC_9142CDN.ppd.O
-rw-r----- 1 root lp 8617 May 17 21:00 colorprinter.ppd
-rw-r----- 1 root lp 8635 May 17 20:56 colorprinter.ppd.O
-rw-r----- 1 root lp 8622 May 17 21:05 labelprinter.ppd
-rw-r----- 1 root lp 8622 May 17 21:01 labelprinter.ppd.O
-rw-r----- 1 root lp 8620 May 17 20:59 monoprinter.ppd
-rw-r----- 1 root lp 8635 May 17 20:58 monoprinter.ppd.O

Besides the different settings in /etc/cups/printers.conf, the DeviceURI is the same for all four while the UUID differs:

<Printer Brother_MFC_9142CDN>
UUID urn:uuid:f81a64b6-71d2-3878-71cf-1b1fd6b4dba3
DeviceURI ipp://BRN30055C78CF3B.local:631/ipp/print
</Printer>
<Printer colorprinter>
UUID urn:uuid:63efeecc-be6e-3065-6c0c-9a73bdd0dd62
DeviceURI ipp://BRN30055C78CF3B.local:631/ipp/print
</Printer>
<Printer labelprinter>
UUID urn:uuid:756313d5-4548-327f-666b-9f2edf2c8942
DeviceURI ipp://BRN30055C78CF3B.local:631/ipp/print
</Printer>
<DefaultPrinter monoprinter>
UUID urn:uuid:c4abcfb1-c1f2-34fd-4e8f-514209e3e5e9
DeviceURI ipp://BRN30055C78CF3B.local:631/ipp/print
</DefaultPrinter>

Any help / hint / solution is highly appreciated - TIA.