no desktop on Corei7-860 and ATI HD5770, black screen

Bug #576865 reported by dm
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-ati (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

I have a PC with a Core i7-860, 8GB RAM and ATI HD5770 graphic. I can't boot Lucid from DVD because every time the x-servers wants to start it failed and I get a black screen and the monitor turns off. I tried every kernel option but nothing helps. I tried to install Lucid in text mode and the fresh installed system shows the same effect. No matter whether I use KMS or the ATI Catalyst 10.4 driver. What is this? It is impossible for me to install Lucid on this machine. Lucid beta had a beta driver from ATI to make things better, but I can't see any effect. With Karmic everything was fine.
---
Architecture: amd64
BootDmesg:

DistroRelease: Ubuntu 10.04
DkmsStatus: fglrx, 8.723.1, 2.6.32-22-generic, x86_64: installed
GdmLog1:

GdmLog2:

InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
MachineType: System manufacturer System Product Name
NonfreeKernelModules: fglrx
Package: xserver-xorg-video-ati 1:6.13.0-1ubuntu5
PackageArchitecture: amd64
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=336a644b-ce7a-411d-85bd-7b10392ff8af ro single
ProcEnviron:
 LANG=de_DE.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Tags: lucid lucid
Uname: Linux 2.6.32-22-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
XorgLog:

XorgLogOld:

dmi.bios.date: 03/25/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1408
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P7P55D
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1408:bd03/25/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7P55D:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: lucid
 architecture: x86_64
 kernel: 2.6.32-22-generic

affects: ubuntu → xorg (Ubuntu)
Revision history for this message
Bryce Harrington (bryce) wrote :

Hi dm,

Please run the command 'apport-collect BUGNUMBER', which will attach several files we need for debugging.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-xorglog
tags: added: needs-lspci-vvnn
Changed in xorg (Ubuntu):
status: New → Incomplete
Bryce Harrington (bryce)
affects: xorg (Ubuntu) → xserver-xorg-video-ati (Ubuntu)
Revision history for this message
dm (jan-rauberg) wrote : CurrentDmesg.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
dm (jan-rauberg) wrote : Dependencies.txt

apport information

Revision history for this message
dm (jan-rauberg) wrote : GdmLog.txt

apport information

Revision history for this message
dm (jan-rauberg) wrote : Lspci.txt

apport information

Revision history for this message
dm (jan-rauberg) wrote : Lsusb.txt

apport information

Revision history for this message
dm (jan-rauberg) wrote : PciDisplay.txt

apport information

Revision history for this message
dm (jan-rauberg) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
dm (jan-rauberg) wrote : ProcInterrupts.txt

apport information

Revision history for this message
dm (jan-rauberg) wrote : ProcModules.txt

apport information

Revision history for this message
dm (jan-rauberg) wrote : RelatedPackageVersions.txt

apport information

Revision history for this message
dm (jan-rauberg) wrote : UdevDb.txt

apport information

Revision history for this message
dm (jan-rauberg) wrote : UdevLog.txt

apport information

Revision history for this message
dm (jan-rauberg) wrote : Xrandr.txt

apport information

Revision history for this message
dm (jan-rauberg) wrote : setxkbmap.txt

apport information

Revision history for this message
dm (jan-rauberg) wrote : xdpyinfo.txt

apport information

Revision history for this message
dm (jan-rauberg) wrote : xkbcomp.txt

apport information

Bryce Harrington (bryce)
tags: added: black-screen
Bryce Harrington (bryce)
tags: added: lucid
Revision history for this message
Jiri Grönroos (jiri-gronroos) wrote :
tags: added: evergreen
Revision history for this message
madbiologist (me-again) wrote :

In the kernel modesetting (KMS) case it's a duplicate of that bug, as unfortunately KMS for Radeon HD5xxx series chips was only introduced upstream in kernel 2.6.34 (and the UMS mode-setting code for Radeon HD5xxx series chips currently doesn't work well for digital outputs).

However the the ATI Catalyst 10.4 driver should work.

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