X locks up on Thinkpad X201 i5 Laptop

[Anmar Oueja]

Binary package hint: xserver-xorg-video-intel

X Locks up randomly. Mouse and keyboard doin't respond any more. System locks up.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xserver-xorg-video-intel 2:2.9.1-3ubuntu5
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic x86_64
Architecture: amd64
Date: Tue May 4 15:16:48 2010
DkmsStatus: Error: [Errno 2] No such file or directory
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
MachineType: LENOVO 32492HU
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=a2b9085b-617c-4ac9-8427-656655930ba5 ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: xserver-xorg-video-intel
dmi.bios.date: 04/20/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 6QET44WW (1.14 )
dmi.board.name: 32492HU
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr6QET44WW(1.14):bd04/20/2010:svnLENOVO:pn32492HU:pvrThinkPadX201:rvnLENOVO:rn32492HU:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 32492HU
dmi.product.version: ThinkPad X201
dmi.sys.vendor: LENOVO
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: lucid
 architecture: x86_64
 kernel: 2.6.32-22-generic

[Mark Shuttleworth (sabdfl)]

Anmar, could this be a dup of #554569 ?

[Anmar Oueja (anmar)]

Hello

Mark: Unfortunately it is not.

Bryce: Tell me if you need me to test something. I am still trying to replicate the problem in a repeatable fashion.

[fran (francois-jooste)]

Hi,

I can confirm random X lock ups. Lenovo Thinkpad X200si. Cannot replicate. Not sure which logs to include.

[Matthias G. (matgnt)]

Same here. I can also not reproduce it, but as I remember right, it happend only with an attached Monitor. I had this problem once a day! After disabling the visual effects I haven't seen X locks for around 10 days now.

[Jon Skulski (jskulski)]

I have been experiencing this as well.

I just (finally) got ubuntu up on my new x201 yesterday (was running into the KMS error, before).

Yesterday I used the laptop all day without a problem, I was working from home so it was just the laptop.

Today I brought it into the office and have experienced 2 or 3 freezes today. The differences include:

- external display
- external keyboard
- external mouse

I just turned off the visual effects (under appearance) which I guess turns off compiz. I'll report back if that helps.
Would anyone like me to attach any log files or other output?

[Anmar Oueja (anmar)]

Jon: Just to add to your findings. I discovered that with or without external screen, freezes do happen. I am running proposed archives so I noticed an update to X today. That might help the situation. So far so good but it has been a few hours only.

[Jon Skulski (jskulski)]

Anmar et al,

I just experienced another freeze. I had turned off compiz so it doesn't seem to affect it.

I will note that I have been playing audio (twice over flash, twice over rythmbox) with headphones plugged in. Something I wasn't doing yesterday. Going to try to keep sound off for the next few days and see that has anything.

[Mark (mark-wege)]

I also experienced those freezes. Using the kernel patch from:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/554569
fixed this and many other problems.
Once I had a crash because of .xsessions-errors filling up m harddrive, but that is all.

[Jon Skulski (jskulski)]

Well I just reporting another freeze (two in a row! :( ). Both times I was not using my soundcard. I had been using an externel display, keyboard and mouse when this happened.

I will also note that I am using a patched kernel from the above thread. I am using the kernel debs provided by #45 and #46.

I have since disconnected my external display to see if that has any correlation.

[Jon Skulski (jskulski)]

I am not able to jump to a console when this freezes. No response from any input. I will try to open a ssh connection from another computer and see how that works.

[Anmar Oueja (anmar)]

I just had a lock and I did try SSHing into the system without a problem. It seems that X only crashed. Top wasn't reporting anything unusual. I looked at .xsession-erros with nothing of any value other some some things about python. that is all.

[Jon Skulski (jskulski)]

Can anyone confirm this is USB related? I can use my computer indefinitely without external USB devices but it will lock up with one plugged in.

There is also this issue https://bugs.launchpad.net/ubuntu/+source/linux/+bug/566149 that leads me to believe there are more than just one problem with the USB driver for x201. I will try that patch this weekend and test to see if it resolves this problem as well.

[Jon Skulski (jskulski)]

Well, hilariously, my computer froze right after I posted that. I had no external USB devices. I was playing music. I am going to disable my sound driver and see if that helps.

[Anmar Oueja (anmar)]

Hello Jon:

BTW, did you update your machine to the latest BIOS?

Lenovo issued a few updates, the latest on May 19 (http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-74983)

[Matthias G. (matgnt)]

After around 6 weeks I got a freeze again.

My machine is running on a custom Ubuntu-2.6.32.11 kernel (patched for the x201 internal GSM modem). I know that it's not an official one, but pherhaps the following information can help anyway.

The "visual effects" have been disabled all the time. For the first 3 weeks I've been using no external display. For the second 3 weeks I've been using an external 19 inch display configured to be on the LEFT side of my notebook screen. 4 days ago I switched back to my main external display, which has 24 inches an it's configured to be on the RIGHT side of my notebook screen. Today I got that X lock again. Music is still playing in the background and I can move the mouse pointer, but that's it.

[Anmar Oueja (anmar)]

I have been running Maverick and have no problems whatsoever...

[Mark (mark-wege)]

This bug can be closed. No problems like this with Maverick.

[Anmar Oueja (anmar)]

I marked this bug as "Fixed Released" since this problem doesn't happen with Maverick or Natty Alpha3 any more.

[Lee Colleton (lnc)]

Please do not close this bug until it is fixed for Lucid Lynx.

I am also affected by this when running 2.6.35-23-generic #41~lucid1-Ubuntu SMP Thu Dec 2 22:27:43 UTC 2010 x86_64 GNU/Linux

[komputes (komputes)]

Anmar, we will keep this bug open until we have corrected it for Lucid.

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[Brad Figg (brad-figg)]

If you are running Lucid and this is an issue for you consider running one of the lts-backport kernels.

If this _must_ be fixed in Lucid then add a nomination for lucid but the main task *is* fix-released.