Ubuntu 10.04 Live-CD: desktop has vertical streaks; pointer corrupted

[Glenn Brumfield]

Binary package hint: gnome-control-center

Hardware: Dell Latitude D800 notebook 1.4 Ghz

From Ubuntu 10.04 Live-CD, desktop has vertical streaks and pointer is corrupted. Appears as though pixels in vertical streaks moved laterally to a different location. This may be a video driver issue, but I don't know how to determine that. I'll try to attach a screenshot.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: gnome-control-center 1:2.30.0-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic i686
Architecture: i386
CheckboxSubmission: 39982befccab278420546ea887ef6c10
CheckboxSystem: efd05939b08abfe86caa44c3820f8e56
Date: Sun May 2 13:36:31 2010
LiveMediaBuild: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-control-center

[Bryce Harrington (bryce)]

Hi Glenn,

Thanks for including an image to demonstrate the issue. Also, please run the command 'apport-collect BUGNUMBER' which will attach additional files we need.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Glenn Brumfield (brumfield-glenn)]

Hi, Bryce,

After running the command 'apport-collect 573682' from the Live-CD, I got
the following message:
Package xorg-server not installed and no hook available, ignoring

As always, I ran the CD error-check program from the menu of the Live-CD; it
claimed that there were no errors on the Live-CD. I'm moving tomorrow, but I
guess I'll have to burn another CD to see if the same happens. Hope this
isn't just a bad CD burn. :(

On Mon, May 3, 2010 at 12:11 PM, Bryce Harrington <<email address hidden>
> wrote:

> Hi Glenn,
>
>
> Thanks for including an image to demonstrate the issue. Also, please run
> the command 'apport-collect BUGNUMBER' which will attach additional files we
> need.
>
> [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: needs-xorglog
>
> ** Changed in: xorg-server (Ubuntu)
> Status: New => Incomplete
>
> --
> Ubuntu 10.04 Live-CD: desktop has vertical streaks; pointer corrupted
> https://bugs.launchpad.net/bugs/573682
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “xorg-server” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: gnome-control-center
>
> Hardware: Dell Latitude D800 notebook 1.4 Ghz
>
> >From Ubuntu 10.04 Live-CD, desktop has vertical streaks and pointer is
> corrupted. Appears as though pixels in vertical streaks moved laterally to a
> different location. This may be a video driver issue, but I don't know how
> to determine that. I'll try to attach a screenshot.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: gnome-control-center 1:2.30.0-0ubuntu4
> ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
> Uname: Linux 2.6.32-21-generic i686
> Architecture: i386
> CheckboxSubmission: 39982befccab278420546ea887ef6c10
> CheckboxSystem: efd05939b08abfe86caa44c3820f8e56
> Date: Sun May 2 13:36:31 2010
> LiveMediaBuild: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: gnome-control-center
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/573682/+subscribe
>

[Glenn Brumfield (brumfield-glenn)]

Additional Info: I double-checked the md5sum of the .iso image at the mirror and compared it to the md5sum of the .iso image I downloaded; they are the same. I burned a new CD anyway and the new Live-CD has the same problem so I don't think it's a bad CD burn.

I've noticed that the vertical streaks & corrupted pointer are much more pronounced during the Live-CD boot screen. (plymouth ?) The desktop seems to accumulate vertical streaks and displaced pixels when windows are opened, closed and resized (window edges ?) and as the pointer is moved.

[Glenn Brumfield (brumfield-glenn)]

As the release notes suggested, I tried booting the Live-CD with 'nomodeset' option under the F6 menu. Interestingly, the vertical lines were still there but everything (icons, pointer etc.) was doubled about 1/2-inch to the right. I mean 2 "Install Ubuntu" icons, 2 "Examples" icons, 2 pointers. Everything was too scrambled to get a screenshot. However the boot-up screen was undistorted with this boot method.

[Hippysurfer (rjt-launchpad)]

I had the same problem on my Latitude D800.

Switching to the Nvidia driver solved the corrupt display problem. However, I now don't see the Ubuntu splash screen after selecting kernel from the Grub menu.

[Glenn Brumfield (brumfield-glenn)]

Interestingly, this problem does not occur on my Dell D800 in VBox 3.1.8 r61349 w/Guest Additions when I boot from the Ubuntu 10.04 .iso image. It also occurs on my obsolescent AMD Thunderbird 1.4 Ghz with the NVIDIA FX 5200 video card when I boot from the Live-CD. The one thing these two systems have in common is that they both use (different) old NVIDIA video cards. My Dell D800 uses the NVIDIA GeForce4 4200 Go (32 MB) video card.

This is a regression since neither machine had this issue until Lucid.

Again, however this is with the Live-CD, not installed to hard drive. Needless to say, you can't activate the restricted driver on the Live-CD since it requires a system restart which wipes out the downloaded driver.

[Richard Boudreau (rbo83)]

Exactly same problem here with the same Dell D800 with NVIDIA Geforce4 4200 Go and the LiveCD of 10.04. Vertical streaks when windows are moved, raised or collapsed, and corrupted pointer. Let me know if you need more info from me.

[Jo kkel (jokkel)]

I can confirm this. The last version my Dell Latitude D800 with GeForce4 graphics worked with, was 8.04. That's what I'm still running. I tried installing 10.04 to HD and then installing the binary driver nvidia 96. But the problem remained after a reboot.
I remember trying other distros e.g. OpenSUSE last year with the same problem.

[Glenn Brumfield (brumfield-glenn)]

Same behavior with the 10.04.1 Live-CD. I haven't tried the 10.10 iso yet.

[Brian (brian-bigrelax)]

Glad to see this problem not only affects me. I am a newbie to Ubuntu and have recently installed the latest version - 10.10. I too have a Dell Latitude D800. Is there anything I can do to solve this? I have reinstalled, etc.

[Glenn Brumfield (brumfield-glenn)]

I'm not home now to check, but I believe earlier in this thread a D800 owner
stated that with 10.04 installed, he enabled the NVIDIA proprietary video
driver for his video card and that fixed the issue for him. My problem was
with the live-cd version.
On Oct 27, 2010 12:25 PM, "Brian" <email address hidden> wrote:
> Glad to see this problem not only affects me. I am a newbie to Ubuntu
> and have recently installed the latest version - 10.10. I too have a
> Dell Latitude D800. Is there anything I can do to solve this? I have
> reinstalled, etc.
>
> --
> Ubuntu 10.04 Live-CD: desktop has vertical streaks; pointer corrupted
> https://bugs.launchpad.net/bugs/573682
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “xorg-server” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: gnome-control-center
>
> Hardware: Dell Latitude D800 notebook 1.4 Ghz
>
>>From Ubuntu 10.04 Live-CD, desktop has vertical streaks and pointer is
corrupted. Appears as though pixels in vertical streaks moved laterally to a
different location. This may be a video driver issue, but I don't know how
to determine that. I'll try to attach a screenshot.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: gnome-control-center 1:2.30.0-0ubuntu4
> ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
> Uname: Linux 2.6.32-21-generic i686
> Architecture: i386
> CheckboxSubmission: 39982befccab278420546ea887ef6c10
> CheckboxSystem: efd05939b08abfe86caa44c3820f8e56
> Date: Sun May 2 13:36:31 2010
> LiveMediaBuild: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: gnome-control-center
>
> To unsubscribe from this bug, go to:
>
https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/573682/+subscribe

[Richard Boudreau (rbo83)]

The vertical and horizontal streaks problem still exists in the stock install of UBUNTU 10.10. The computer is a Dell inspiron D800 with s GEFORCE4 4200 TI

Here is the output of the 'lsmod' command :

odule Size Used by
binfmt_misc 6599 1
dm_crypt 11385 0
snd_intel8x0 25632 2
snd_ac97_codec 99227 1 snd_intel8x0
ac97_bus 1014 1 snd_ac97_codec
snd_pcm 71475 2 snd_intel8x0,snd_ac97_codec
snd_seq_midi 4588 0
ipw2100 67192 0
libipw 39808 1 ipw2100
snd_rawmidi 17783 1 snd_seq_midi
snd_seq_midi_event 6047 1 snd_seq_midi
snd_seq 47174 2 snd_seq_midi,snd_seq_midi_event
pcmcia 35973 0
snd_timer 19067 2 snd_pcm,snd_seq
snd_seq_device 5744 3 snd_seq_midi,snd_rawmidi,snd_seq
lib80211 5058 1 libipw
snd 49006 11 snd_intel8x0,snd_ac97_codec,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
yenta_socket 21518 0
soundcore 880 1 snd
cfg80211 144470 2 ipw2100,libipw
pcmcia_rsrc 10566 1 yenta_socket
snd_page_alloc 7120 2 snd_intel8x0,snd_pcm
pcmcia_core 14657 3 pcmcia,yenta_socket,pcmcia_rsrc
ppdev 5556 0
lp 7342 0
parport_pc 26058 1
joydev 8735 0
shpchp 29886 0
parport 31492 3 ppdev,lp,parport_pc
dcdbas 5402 0
psmouse 59033 0
serio_raw 4022 0
dm_raid45 81721 0
xor 15136 1 dm_raid45
ch7006 16545 1
nouveau 516971 2
ttm 56633 1 nouveau
drm_kms_helper 30200 2 ch7006,nouveau
drm 168054 5 ch7006,nouveau,ttm,drm_kms_helper
intel_agp 26360 1
firewire_ohci 21106 0
tg3 123310 0
firewire_core 46643 1 firewire_ohci
agpgart 32011 3 ttm,intel_agp,drm
video 18712 0
i2c_algo_bit 5168 1 nouveau
crc_itu_t 1383 1 firewire_core
output 1883 1 video

[Glenn Brumfield (brumfield-glenn)]

Problem exists both in Live-CD and clean install for my Dell Latitude D800 notebook with NVIDIA Geforce4 32MB video card using the default nouveau video driver. Enabling the NVIDIA 96 series restricted driver fixed the problem for the installed version.

[Launchpad Janitor (janitor)]

[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.]

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