can't connect in order to sync files
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubuntuone-client (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: ubuntuone-client
When I want to establish a connection with U1 in order to sync files, a crash report is established. I cannot connect to the server; on the other syncing contacts and tomboy notes works fine.
A complete removal and re-installation of all U1-components did not resolve the issue.
ProblemType: Bug
.home.adrian.
[bandwidth_
read_limit = 8388608
write_limit = 4194304
on = True
.home.adrian.
[ubuntuone]
connected = True
connect = 0
show_applet = 0
bookmarked = True
Architecture: i386
Date: Tue Apr 27 13:14:54 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu-
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitec
ProcEnviron:
PATH=(custom, no user)
LANG=de_CH.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: ubuntuone-client
Tags: ubuntu-unr
Uname: Linux 2.6.31-20-generic i686
I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the following and let me know the results?
1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications > Accessories > Terminal) and run the following to quit the syncdaemon.
u1sdtool -q
2. Delete the old metadata. In a Terminal run.
rm -rf ~/.local/ share/ubuntuone
3. Start Ubuntu One as you normally would Applications > Internet > Ubuntu One
You should be connected after you follow these steps. If you are not connected, can you please attach your Ubuntu One logs to this bug report? Please zip your $HOME/. cache/ubuntuone /log/ folder and attach the zip here.?
Thanks in advance!