can't connect in order to sync files

[annalena]

Binary package hint: ubuntuone-client

When I want to establish a connection with U1 in order to sync files, a crash report is established. I cannot connect to the server; on the other syncing contacts and tomboy notes works fine.
A complete removal and re-installation of all U1-components did not resolve the issue.

ProblemType: Bug
.home.adrian..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 read_limit = 8388608
 write_limit = 4194304
 on = True
.home.adrian..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 0
 bookmarked = True
Architecture: i386
Date: Tue Apr 27 13:14:54 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 LANG=de_CH.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: ubuntuone-client
Tags: ubuntu-unr
Uname: Linux 2.6.31-20-generic i686

[Mitch Towner (kermiac)]

I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the following and let me know the results?
1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications > Accessories > Terminal) and run the following to quit the syncdaemon.

u1sdtool -q

2. Delete the old metadata. In a Terminal run.

rm -rf ~/.local/share/ubuntuone

3. Start Ubuntu One as you normally would Applications > Internet > Ubuntu One

You should be connected after you follow these steps. If you are not connected, can you please attach your Ubuntu One logs to this bug report? Please zip your $HOME/.cache/ubuntuone/log/ folder and attach the zip here.?

Thanks in advance!

[annalena (annalena)]

Thx. this solved the problem.
--
Freundliche Grüsse
Adrian Scheidegger

Von meinem Nokia N900 gesendet
----- Ursprüngliche Mitteilung -----
> I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the
> following and let me know the results? 1. Quit the Ubuntu One client. From the
> applet select Quit. Then open a Terminal (Applications > Accessories > Terminal)
> and run the following to quit the syncdaemon.
>
> u1sdtool -q
>
> 2. Delete the old metadata. In a Terminal run.
>
> rm -rf ~/.local/share/ubuntuone
>
> 3. Start Ubuntu One as you normally would Applications > Internet >
> Ubuntu One
>
> You should be connected after you follow these steps. If you are not
> connected, can you please attach your Ubuntu One logs to this bug
> report? Please zip your $HOME/.cache/ubuntuone/log/ folder and attach
> the zip here.?
>
> Thanks in advance!
>
> ** Changed in: ubuntuone-client (Ubuntu)
>              Status: New => Incomplete
>
> --
> can't connect in order to sync files
> https://bugs.launchpad.net/bugs/570643
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “ubuntuone-client” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: ubuntuone-client
>
> When I want to establish a connection with U1 in order to sync files, a crash
> report is established. I cannot connect to the server; on the other syncing
> contacts and tomboy notes works fine.  A complete removal and re-installation of
> all U1-components did not resolve the issue.
>
> ProblemType: Bug
> .home.adrian..config.ubuntuone.syncdaemon.conf:
>  [bandwidth_throttling]
>  read_limit = 8388608
>  write_limit = 4194304
>  on = True
> .home.adrian..config.ubuntuone.ubuntuone.client.conf:
>  [ubuntuone]
>  connected = True
>  connect = 0
>  show_applet = 0
>  bookmarked = True
> Architecture: i386
> Date: Tue Apr 27 13:14:54 2010
> DistroRelease: Ubuntu 9.10
> InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386
> (20091028.4) Package: ubuntuone-client 1.0.3-0ubuntu1
> PackageArchitecture: all
> ProcEnviron:
>  PATH=(custom, no user)
>  LANG=de_CH.UTF-8
>  SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
> SourcePackage: ubuntuone-client
> Tags:  ubuntu-unr
> Uname: Linux 2.6.31-20-generic i686
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/570643/+subscribe

[Mitch Towner (kermiac)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 517505, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.