Xorg freeze lucid daily build ATI Mobility Radeon HD 4670

[Steven Wagner]

Binary package hint: xorg

Unknown cause. Random lockups, unable to drop to a terminal. Using default open source ati driver.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xorg 1:7.5+5ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic x86_64
NonfreeKernelModules: fglrx
Architecture: amd64
Date: Wed Apr 21 14:22:01 2010
DkmsStatus: fglrx, 8.723.1, 2.6.32-21-generic, x86_64: installed
EcryptfsInUse: Yes
GdmLog2: Error: command ['gksu', '-D', 'Apport', '--', 'cat', '/var/log/gdm/:0.log.2'] failed with exit code 1: cat: /var/log/gdm/:0.log.2: No such file or directory
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate amd64 (20100419.1)
MachineType: Dell Inc. Studio XPS 1645
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=615cf528-aa30-421d-be36-4bd73b333927 ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
dmi.bios.date: 03/12/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0Y517R
dmi.board.vendor: Dell Inc.
dmi.board.version: A08
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A08
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd03/12/2010:svnDellInc.:pnStudioXPS1645:pvrA08:rvnDellInc.:rn0Y517R:rvrA08:cvnDellInc.:ct8:cvrA08:
dmi.product.name: Studio XPS 1645
dmi.product.version: A08
dmi.sys.vendor: Dell Inc.
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: lucid
 architecture: x86_64
 kernel: 2.6.32-21-generic

[Steven Wagner (stevenwagner)]

Please note that I was experiencing the crashes with the default ATI driver. I then switched to the proprietary ATI driver, followed by filing the bug report. The crashes were occurring before I switched to the proprietary driver.

[Steven Wagner (stevenwagner)]

Actually, the crash just happened again. So it happens on both the free and the proprietary ati drivers. Screen goes black and laptop is unresponsive do everything but a hard reset.

[Bassu Khan (bashukhan)]

I'm facing the exact same issue. Its Lucid's RC pre-release.
Graphic card is ATI Mobility RADEON HD 4670. And of course its happening with free driver. Propriety is way too slower to have actual Compiz stuff running.

[Bassu Khan (bashukhan)]

Perhaps this is a duplicate bug report of https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/519705

[Bryce Harrington (bryce)]

Steven, you're terming it a 'crash' but it isn't. A crash results in a stacktrace and dumps you back to the login screen. What you're describing is an 'X freeze' (or 'GPU lockup' to be technical), not a crash.

[Bryce Harrington (bryce)]

> NonfreeKernelModules: fglrx

Looks like you have the fglrx module installed while you're trying to run -ati; not a configuration we support, you'll need to fully remove it. See the troubleshooting pages in wiki.ubuntu.com/X/ for guidance.

[Bassu Khan (bashukhan)]

Bryce, its an intermittent problem. I can confirm because I've the same Dell Studio XPS 1645 laptop as Steven has!
Fglrx is sluggish but the opensource ati driver causes random freezes!

[Bryce Harrington (bryce)]

Again, having fglrx installed at the same time as ati is not a configuration we support. Purge fglrx completely and file a new bug report if it still exists.

[Bassu Khan (bashukhan)]

This is fixed by upgrading kernel to 2.6.33-020633rc8-generic. Just finished testing with compiz and some extensive 3D work for the last 20 hours since when this machine has been running on. Once again, just to note, this was for XPS 1645 with ATI Radeon HD 4670. BTW, an earlier version of 1645 laptop with Radeon 3670 has no issue with X, compiz or 3D at all with Lucid's default kernel 2.6.32 something.
Hopefully, it'll help people out there!

Cheers.

[cslotty (christine-slotty)]

I have random freezes of GDM as well as even full reboots... (occured just a minute ago...) haven't tried to ssh the machine, though, when frozen. Occured with both the oss driver as well as the fglrx. My card is a Radeon HD 4200 (resp. 4250) in an AMD environment.

lspci:

00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge Alternate
00:01.0 PCI bridge: ASUSTeK Computer Inc. RS880 PCI to PCI bridge (int gfx)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:0a.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 5)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3c)
00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:14.5 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller
00:18.0 Host bridge: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] HyperTransport Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc Device 9715
01:05.1 Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]
02:00.0 USB Controller: NEC Corporation Device 0194 (rev 03)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 06)

amdcccle says:
ATI Radeon HD 4250
Treiber-Paketversion 8.723.1-100408a-098580C-ATI

I'll try to upgrade to the named kernel and report whether this is fixed.

[Chris Halse Rogers (raof)]

Marking as fix released based on Bassu Khan's comment. Lucid has the DRM from the 2.6.33.

[cslotty (christine-slotty)]

I'm not sure about this - I don't think it's fixed.

uname -a:
Linux desktop 2.6.34-5-generic #14~lucid1-Ubuntu SMP Thu Jun 3 14:58:56 UTC 2010 i686 GNU/Linux

I still have random freezes. By now I have tried to ssh the machine - it's totally frozen and there is no log output at all that I could find. I don't have fglrx installed.

What output exactly would help you most? See above for my lspci. Unfortunately for the PC I'm having this problem with it would be pretty hard to switch to a different card. So I'd be really glad if the driver wouldn't cause those freezes anymore....

[cslotty (christine-slotty)]

At the moment I'm trying 2.6.35-22-generic, which is a backport from Maverick in Lucid - and within a short time I had two complete crashes with reboot. So now I'm pretty sure - unfortunately this can't be resolved, or it's a new bug.