Xorg crash

[Jim Frey]

Binary package hint: xorg

I have been getting crashes for some time, randomly, usually with Firefox. No crash report or seldom. Symptoms: the screen goes black with thick vertical lines in the upper third, flashing. No response from keyboard (can't get to a terminal). Only option is to reboot. So I booted the recovery option, went a terminal as root, then su'ed to the user, ran startx. After a while X crashed, but now it comes back to the terminal, and I get some info. Once it has crashed this way, startx crashes immediately every time it's run.

The information from the terminal is:
. . .
(==) Using config directory "usr/lib/xorg.conf.d"
../../intel/intel_bufmgr_gen.c:901: Error getting CPU domain 3: Input/output error.
Fatal server error
Failed to submit batchbuffer: Input/output error
. . .
ddxSigGiveUp: Closing log
giving up
xinit: No such file or directory (error 2): Unable to connect to X server
xinit: No such process (error 3): Server error

This happens more often in Firefox, sometimes in Chrome, once in Bluefish, never in Freecell!

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xorg 1:7.5+5ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic i686
Architecture: i386
CurrentDmesg:
 [ 19.816181] b44: eth0: Link is up at 100 Mbps, full duplex.
 [ 19.816186] b44: eth0: Flow control is off for TX and off for RX.
 [ 19.816290] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
 [ 29.840042] eth0: no IPv6 routers present
Date: Sun Apr 18 17:58:14 2010
DkmsStatus: Error: [Errno 2] No such file or directory
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100325)
MachineType: Dell Computer Corporation Dimension 2400
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-21-generic root=UUID=2ffd51ab-cb8d-456a-a965-636acbef8e03 ro noapic nolapic
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
dmi.bios.date: 12/02/2003
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A05
dmi.board.name: 0F5949
dmi.board.vendor: Dell Computer Corp.
dmi.board.version: A00
dmi.chassis.type: 15
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA05:bd12/02/2003:svnDellComputerCorporation:pnDimension2400:pvr:rvnDellComputerCorp.:rn0F5949:rvrA00:cvnDellComputerCorporation:ct15:cvr:
dmi.product.name: Dimension 2400
dmi.sys.vendor: Dell Computer Corporation
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: lucid
 architecture: i686
 kernel: 2.6.32-21-generic

[PhilGil (pgilston)]

Exact same problem here - black screen crash with flashing horizontal lines (although I haven't noticed that it is related to Firefox use). I'm also using an older Dell computer, in my case an Optiplex GX260 with integrated Intel graphics.

00:00.0 Host bridge: Intel Corporation 82845G/GL[Brookdale-G]/GE/PE DRAM Controller/Host-Hub Interface (rev 01)
00:02.0 VGA compatible controller: Intel Corporation 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device (rev 01)

[Jim Frey (sanfrey)]

Mine is thick flashing VERTICAL lines in the upper part of the screen.
Another interesting note, almost always on the reboot the /tmp directory
reports orphaned inodes 17, 16, 15, 13 and 12. Always the same.

On Tue, Apr 20, 2010 at 1:51 PM, PhilGil <email address hidden> wrote:

> Exact same problem here - black screen crash with flashing horizontal
> lines (although I haven't noticed that it is related to Firefox use).
> I'm also using an older Dell computer, in my case an Optiplex GX260 with
> integrated Intel graphics.
>
> 00:00.0 Host bridge: Intel Corporation 82845G/GL[Brookdale-G]/GE/PE DRAM
> Controller/Host-Hub Interface (rev 01)
> 00:02.0 VGA compatible controller: Intel Corporation
> 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device (rev 01)
>
> --
> Xorg crash
> https://bugs.launchpad.net/bugs/566324
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Bryce Harrington (bryce)]

I think you may mean 'freeze' rather than 'crash'? Most of the issues we've seen reported on i845 have been freezes (black screen, mouse still works, ssh/ping still works, system otherwise unrecoverable)

If it is actually a crash, please run gdb and collect a full backtrace. (See http://wiki.ubuntu.com/X/Backtracing for details)

[PhilGil (pgilston)]

Jim Frey wrote 1 hour ago: Re: [Bug 566324] Re: Xorg crash #3
Mine is thick flashing VERTICAL lines in the upper part of the screen.

Jim, I need to pay more attention when I type. My lines are just like yours: relatively thick, flashing vertical lines that cover the top 1/3 of my screen. I also tried the recovery console and after the crash (freeze?) received an error when attempting to run "startx".

[Bryce Harrington (bryce)]

On Wed, Apr 21, 2010 at 01:06:16AM -0000, PhilGil wrote:
> Jim Frey wrote 1 hour ago: Re: [Bug 566324] Re: Xorg crash #3
> Mine is thick flashing VERTICAL lines in the upper part of the screen.
>
> Jim, I need to pay more attention when I type. My lines are just like
> yours: relatively thick, flashing vertical lines that cover the top 1/3
> of my screen. I also tried the recovery console and after the crash
> (freeze?) received an error when attempting to run "startx".

Attaching a photo of the screen would be appropriate

[Jim Frey (sanfrey)]

I guess it's a freeze, since I don't make it crash with a specific action.
Sometimes it happens when I'm not doing anything.

Thanks, Jim

On Tue, Apr 20, 2010 at 7:45 PM, Bryce Harrington <<email address hidden>
> wrote:

> I think you may mean 'freeze' rather than 'crash'? Most of the issues
> we've seen reported on i845 have been freezes (black screen, mouse still
> works, ssh/ping still works, system otherwise unrecoverable)
>
> If it is actually a crash, please run gdb and collect a full backtrace.
> (See http://wiki.ubuntu.com/X/Backtracing for details)
>
> --
> Xorg crash
> https://bugs.launchpad.net/bugs/566324
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Jim Frey (sanfrey)]

I now have rc, updated to April 26 (this morning) and am still getting the
freeze. Last time, of course, when I clicked on this email. NEW: On last
two reboots, I get a text screen message:
"General error mounting file systems." *Is there any progress on this???

Jim
*
On Wed, Apr 21, 2010 at 1:05 PM, James Frey <email address hidden> wrote:

> I guess it's a freeze, since I don't make it crash with a specific action.
> Sometimes it happens when I'm not doing anything.
>
> Thanks, Jim
>
>
> On Tue, Apr 20, 2010 at 7:45 PM, Bryce Harrington <
> <email address hidden>> wrote:
>
>> I think you may mean 'freeze' rather than 'crash'? Most of the issues
>> we've seen reported on i845 have been freezes (black screen, mouse still
>> works, ssh/ping still works, system otherwise unrecoverable)
>>
>> If it is actually a crash, please run gdb and collect a full backtrace.
>> (See http://wiki.ubuntu.com/X/Backtracing for details)
>>
>> --
>> Xorg crash
>> https://bugs.launchpad.net/bugs/566324
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>>
>
>

[PhilGil (pgilston)]

For what it's worth, I can verify that the bug is associated with the Intel integrated graphics controller (Intel Corporation 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device). After reporting the bug, I scavenged a video card from a spare machine and installed it in the GX260 that was crashing/freezing. All has been well since then.

[Daniel Nilsson (daniel-nlsn)]

Im suffering from the exact same symptoms/bug.
Running Lucid on Compaq EVO D510 SFF with builtin graphics.

00:02.0 VGA compatible controller: Intel Corporation 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device (rev 01)

Crash occurs when running different programs, usually when using firefox.

Using driver "intel",

(==) intel(0): VideoRam: 131072 KB

crash shows

(WW) intel(0): i830_uxa_prepare_access: bo map failed

Fatal server error:
Failed to submit batchbuffer: Input/output error

Please help, Lucid is a no-go for me unless I use "vga"-driver. :(

/ Daniel

[Marco Martins (mekanaizer)]

It still bothers me since the day I installed 10.04, any solution?

[Jim Frey (sanfrey)]

Same here. Does anybody know if an old Sis 6326 card would work?

On Tue, May 18, 2010 at 11:34 PM, Marco Martins <email address hidden>wrote:

> It still bothers me since the day I installed 10.04, any solution?
>
> --
> Xorg crash
> https://bugs.launchpad.net/bugs/566324
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Gabo (tagliafinal)]

Same here,
X11 crashes but the ubuntu still works for 3 or 4 secons and then crashes too

[Marco Martins (mekanaizer)]

Had the chance to do some testing early today (gmt time zone).

To resume stuff since I removed the xserver-xorg-video-intel via (the kernel recovery) console boot and it removed a depencency xserver.xorg-video-all. And rebooted the machine and started X and closed it.

Then I reinstalled the xserver-xorg-video-intel via (the kernel recovery) netroot and it didn't install and dependency.

Since then the machine is working fine a Compaq SFF D510. with a i845.

Using:
xserver-xorg-video-intel 2:2.9.1-3ubuntu5

[Marco Martins (mekanaizer)]

False alarm it crashed after a +10 hours uptime. :( Sorry!

[Joachim Schwender (jschwender)]

i can confirm this on my machine. Xorg log shows:
---
Fatal server error:
Failed to submit batchbuffer: Input/output error
---
xubuntu 10.04, xserver-xorg-video-intel 2:2.9.1-3ubuntu5, Pentium 4@2.6GHz,
Intel Corporation 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device (rev 01)

freeze happens randomly, even without touching input devices for some hours. Sometimes it freezes after some minutes of operation, and sometimes after several hours of operation. I do not see any relation to specific program or action.

[Joachim Schwender (jschwender)]

This could be a bug upstream, see this redhat bug: https://bugzilla.redhat.com/show_bug.cgi?id=571525

[Joachim Schwender (jschwender)]

also https://bugs.freedesktop.org/show_bug.cgi?id=26345

[Henry Wertz (hwertz)]

"Me too", also with a GX260. dmesg shows streams of errors such as:
[97544.908019] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
[97544.908032] render error detected, EIR: 0x00000000
[97544.908056] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -5 (awaiting 6540 at 6213)
     when this happens. I think this is why the "Failed to submit batchbuffer: Input/output error" occurs within XOrg, the GPU indeed is hung. I have ssh on this box and can verify that other than XOrg going into a restart loop and burning a few CPU cycles (until I run sudo /etc/init.d/gdm stop) everything else is unaffected. If anyone has a patch to try, I have a head on this box but mostly treat it as headless, so I'm in a good position to try out patches.

[InfoLibre (david-vantyghem)]

Same problems on 2 Dell Optiplex GX260 : sometimes freezes (always when using Firefox), sometimes blanking vertical lines. And I don't have the 3D accelerated (3D games are too slow) and it freezes when I start BZFlag , even the -window option.
THese 2 PC works perfectly under Windows XP. Seems that these problems appears with the xf86 replacement by xorg.

[Jim Frey (sanfrey)]

It's been four months with no progress. I have been with Linux since around
1995 (Debian with 9 diskettes) and with Ubuntu since Warty Warthog, and I
have never experienced a situation like this. Yeah, it was difficult
configuring X, but it could be done. Is this going to be fixed in Lucid or
do we have to wait for 10.10, or . . .? Can we as users do anything more to
help whoever is working on this? Can we get a progress report?

On Sat, Jul 10, 2010 at 4:46 AM, David VANTYGHEM <email address hidden>wrote:

> Same problems on 2 Dell Optiplex GX260 : sometimes freezes (always when
> using Firefox), sometimes blanking vertical lines. And I don't have the 3D
> accelerated (3D games are too slow) and it freezes when I start BZFlag ,
> even the -window option.
> THese 2 PC works perfectly under Windows XP. Seems that these problems
> appears with the xf86 replacement by xorg.
>
> --
> Xorg crash
> https://bugs.launchpad.net/bugs/566324
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Gabo (tagliafinal)]

i changed back, again, to debian.

[Gerry O'Rourke (gorourke)]

I was plagued with this same problem after upgrading to 10.04.
Machine is a Dell GX260 with an Intel Corporation 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device (rev 01)

Random crashes, always required an reboot to recover, got so bad I stopped using the machine for a while.

Googled for a solution, got one which seems to fix it.

Open a terminal & enter the following:-

echo options i915 modeset=1 | sudo tee /etc/modprobe.d/i915-kms.conf

Reboot the box.
Now using the GX260 daily, no crashes since.

[Jim Frey (sanfrey)]

I did that yesterday, still got crashes. Then installed 855gm-fix. Still
have the problem, but seems slightly less frequent. These fixes found at:

https://wiki.ubuntu.com/X/Bugs/Lucidi8xxFreezes

On Wed, Jul 14, 2010 at 4:19 PM, Gerry O'Rourke
<email address hidden>wrote:

> I was plagued with this same problem after upgrading to 10.04.
> Machine is a Dell GX260 with an Intel Corporation 82845G/GL[Brookdale-G]/GE
> Chipset Integrated Graphics Device (rev 01)
>
> Random crashes, always required an reboot to recover, got so bad I
> stopped using the machine for a while.
>
> Googled for a solution, got one which seems to fix it.
>
> Open a terminal & enter the following:-
>
> echo options i915 modeset=1 | sudo tee /etc/modprobe.d/i915-kms.conf
>
> Reboot the box.
> Now using the GX260 daily, no crashes since.
>
> --
> Xorg crash
> https://bugs.launchpad.net/bugs/566324
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Gerry O'Rourke (gorourke)]

I was ok until tonight, when I installed all the latest updates.
Got a crash after rebooting, decided to try the 855gm-fix, so I did
the following in a terminal:-

echo options i915 modeset=0 | sudo tee /etc/modprobe.d/i915-kms.conf

Then did:-

sudo add-apt-repository ppa:glasen/855gm-fix
sudo apt-get update && sudo apt-get install dkms 855gm-fix-exp-dkms

Rebooted, got a message about running Ubuntu in low graphics mode & not being able to
detect graphics hardware/settings/etc & a dialog box with several options to try to fix it.

Nothing I tried worked, could not get gdm working.

Had to uninstall 855gm-fix & reboot, got several Xorg crashes in rapid succession, so
had to 'echo options i915 modeset=1 | sudo tee /etc/modprobe.d/i915-kms.conf'
to get back some sort of stability.

[Gerry O'Rourke (gorourke)]

Finally seem to have made progress on this.

First thing I tried was upgrade to to the Maverick kernel (2.6.35-20).
That did not fix it, but I was now getting a "Ubuntu is running in low graphics..." message when the crash
happened instead of the black screen.

I was able to avoid a crash by clicking on cancel, getting back to the desktop.

As I was now able to work around the problem, I noticed that playing sudoku appeared to cause it quite reliably.
From reading the bug #541492 description & from Ubuntu forums, I tried the following:-

sudo add-apt-repository ppa:glasen/intel-driver
sudo apt-get update && sudo apt-get upgrade
sudo reboot
sudo add-apt-repository ppa:glasen/855gm-fix
sudo apt-get update && sudo apt-get install dkms 855gm-fix-exp-dkms

Now the system is stable, no crashes since, no matter how much suduku I play.

[abookirn (abookirn)]

Just a note that the info Gerry O'Rourke wrote on 2010-09-15 greatly reduces Xserver crashed on a eMachine T2542 Now xserver crashes recocer. I found that some games didn't "play" nice to I eliminated them.

Thanks!!!