[lucid beta] pidgin freezes everytime

[Felipe Figueiredo]

Binary package hint: pidgin

After a recent upgrade, I lost the ability to use pidgin in my lucid beta box. It freezes after a few seconds everytime I open it.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: pidgin 1:2.6.6-1ubuntu4
ProcVersionSignature: Ubuntu 2.6.32-21.31-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic i686
Architecture: i386
Date: Fri Apr 16 09:39:33 2010
EcryptfsInUse: Yes
ExecutablePath: /usr/bin/pidgin
ProcEnviron:
 LANGUAGE=en_US:en
 PATH=(custom, no user)
 LANG=pt_BR.utf8
 SHELL=/bin/bash
SourcePackage: pidgin
XsessionErrors:
 (polkit-gnome-authentication-agent-1:1873): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (gnome-terminal:2926): Gtk-CRITICAL **: gtk_accel_map_unlock_path: assertion `entry != NULL && entry->lock_count > 0' failed

[kurt belgrave (trinikrono)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner.
There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test the current Ubuntu development version (10.10). If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect <bug #>, and any other logs that are relevant for this particular issue.

[Felipe Figueiredo (philsf)]

This still happens in my desktop, since the beta phase, but only in
this box. I have to use IM only in my netbook because of this, and
since it works, in the netbook, I'm confident this will work on a
Maverick.

I'd like however to find out how to make it work in my desktop, since
it has always worked there so this is why I posted a bug report.

[kurt belgrave (trinikrono)]

According to the pidgin troubleshooting page
http://developer.pidgin.im/wiki/TipsForBugReports
*If your crash is a crash on startup, you can try renaming the prefs.xml file in .purple to something such as prefs.xml.old to force a startup without plugins.

Can you provide info on if you have installed plugins in pidgin?
Cheers

[kurt belgrave (trinikrono)]

setting incomplete until you respond.

[kurt belgrave (trinikrono)]

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

[Felipe Figueiredo (philsf)]

Thanks Kurt, I'll try.

I sync the ~/.purple directory for several boxes. All boxes are
running Lucid with the latest updates from -security and -update
repos, and the pidgin PPA. This Desktop is the only one in which the
problem occurs.

I use some plugins. Here they are in alphabetical order: Autoaccept,
History, Libnotify Popups, MusicTracker, Psychic Mode and Voice/Video
Settings.

I'll try to check if renaming prefs.xml makes a difference when I get home.

On Tue, Aug 31, 2010 at 7:11 PM, kurt belgrave <email address hidden> wrote:
> We'd like to figure out what's causing this bug for you, but we haven't
> heard back from you in a while. Could you please provide the requested
> information? Thanks!
>
> --
> [lucid beta] pidgin freezes everytime
> https://bugs.launchpad.net/bugs/564780
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Launchpad Janitor (janitor)]

[Expired for pidgin (Ubuntu) because there has been no activity for 60 days.]