ubuntu one crashes

Bug #564338 reported by Prahalad S Varma
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

Ubuntu one crashes on system boot...

ProblemType: Bug
.home.varma..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = False
 connect = 0
 show_applet = 1
Architecture: i386
Date: Fri Apr 16 06:58:24 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=en_IN
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-20-generic i686

Revision history for this message
Prahalad S Varma (prahaladsvarma) wrote :
Revision history for this message
Mitch Towner (kermiac) wrote :

I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the following and let me know the results?
1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications > Accessories > Terminal) and run the following to quit the syncdaemon.

u1sdtool -q

2. Delete the old metadata. In a Terminal run.

rm -rf ~/.local/share/ubuntuone

3. Start Ubuntu One as you normally would Applications > Internet > Ubuntu One

You should be connected after you follow these steps. If you are not connected, can you please attach your Ubuntu One logs to this bug report? Please zip your $HOME/.cache/ubuntuone/log/ folder and attach the zip here.?

Thanks in advance!

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
Revision history for this message
Prahalad S Varma (prahaladsvarma) wrote : RE: [Bug 564338] Re: ubuntu one crashes

hey.. thanks.. its working

> Date: Sat, 17 Apr 2010 03:12:55 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 564338] Re: ubuntu one crashes
>
> I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the following and let me know the results?
> 1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications > Accessories > Terminal) and run the following to quit the syncdaemon.
>
> u1sdtool -q
>
> 2. Delete the old metadata. In a Terminal run.
>
> rm -rf ~/.local/share/ubuntuone
>
> 3. Start Ubuntu One as you normally would Applications > Internet >
> Ubuntu One
>
> You should be connected after you follow these steps. If you are not
> connected, can you please attach your Ubuntu One logs to this bug
> report? Please zip your $HOME/.cache/ubuntuone/log/ folder and attach
> the zip here.?
>
> Thanks in advance!
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Status: New => Incomplete
>
> --
> ubuntu one crashes
> https://bugs.launchpad.net/bugs/564338
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “ubuntuone-client” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: ubuntuone-client
>
> Ubuntu one crashes on system boot...
>
> ProblemType: Bug
> .home.varma..config.ubuntuone.ubuntuone.client.conf:
> [ubuntuone]
> bookmarked = True
> connected = False
> connect = 0
> show_applet = 1
> Architecture: i386
> Date: Fri Apr 16 06:58:24 2010
> DistroRelease: Ubuntu 9.10
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> Package: ubuntuone-client 1.0.3-0ubuntu1
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_IN
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
> SourcePackage: ubuntuone-client
> Uname: Linux 2.6.31-20-generic i686
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/564338/+subscribe

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Revision history for this message
Mitch Towner (kermiac) wrote :

This bug report is being closed due to your last comment regarding this being fixed with an update/ configuration change. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in ubuntuone-client (Ubuntu):
status: Incomplete → Invalid
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