unable to report a "linux" bug using ubuntu-bug

Bug #563094 reported by John Vivirito
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
New
Undecided
Unassigned

Bug Description

When trying to report a bug on the package "linux" when booted to an older kernel it fails to report it stating that the package is not a genuine package.

Steps to reproduce:
1. Boot into latest kernel (in this case the version is linux-image-2. 2.6.32-20.30)
2. Reboot into linux-image-2. 2.6.32-19.28
3. Report bug using the following command "ubuntu-bug linux"
4. Answer the questions that you are asked
5. Get the error:
"The problem cannot be reported:

This is not a genuine Ubuntu package"

What i expect to happen:
To be able to report the bug

What happens:
Unable to report bug due to the above error

I will attach a screen shot of error.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gnomefreak 1156 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Live'/'SB Live! Value [CT4780] (rev.7, serial:0x80221102) at 0xece0, irq 16'
   Mixer name : 'TriTech TR28602'
   Components : 'AC97a:54524123'
   Controls : 216
   Simple ctrls : 38
CurrentDmesg:
 [ 22.876867] usb 2-1: usbfs: interface 0 claimed by usblp while 'usb' sets config #1
 [ 28.808033] eth0: no IPv6 routers present
 [ 35.060036] end_request: I/O error, dev fd0, sector 0
 [ 35.116036] end_request: I/O error, dev fd0, sector 0
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=16db1d01-e62f-4077-97d5-0b3921912adc
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Lsusb:
 Bus 002 Device 002: ID 03f0:c002 Hewlett-Packard PhotoSmart 7800 series
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 002: ID 09da:0006 A4 Tech Co., Ltd Optical Mouse WOP-35 / Trust 450L Optical Mouse
 Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Computer Corporation OptiPlex GX400
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-19-generic root=UUID=d48dd035-c4de-4431-a00c-a0f3a923199e ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=C
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Regression: Yes
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:

Tags: lucid graphics regression-release needs-upstream-testing
Uname: Linux 2.6.32-19-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 10/05/2001
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A05
dmi.board.name: OptiPlex GX400
dmi.board.vendor: Dell Computer Corporation
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA05:bd10/05/2001:svnDellComputerCorporation:pnOptiPlexGX400:pvr:rvnDellComputerCorporation:rnOptiPlexGX400:rvr:cvnDellComputerCorporation:ct6:cvr:
dmi.product.name: OptiPlex GX400
dmi.sys.vendor: Dell Computer Corporation

Revision history for this message
John Vivirito (gnomefreak) wrote :
tags: added: apport-collected
description: updated
Revision history for this message
John Vivirito (gnomefreak) wrote : AlsaDevices.txt

apport information

Revision history for this message
John Vivirito (gnomefreak) wrote : AplayDevices.txt

apport information

Revision history for this message
John Vivirito (gnomefreak) wrote : ArecordDevices.txt

apport information

Revision history for this message
John Vivirito (gnomefreak) wrote : BootDmesg.txt

apport information

Revision history for this message
John Vivirito (gnomefreak) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
John Vivirito (gnomefreak) wrote : Card0.Codecs.codec97.0.ac97.0.0.txt

apport information

Revision history for this message
John Vivirito (gnomefreak) wrote : Card0.Codecs.codec97.0.ac97.0.0.regs.txt

apport information

Revision history for this message
John Vivirito (gnomefreak) wrote : Lspci.txt

apport information

Revision history for this message
John Vivirito (gnomefreak) wrote : PciMultimedia.txt

apport information

Revision history for this message
John Vivirito (gnomefreak) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
John Vivirito (gnomefreak) wrote : ProcInterrupts.txt

apport information

Revision history for this message
John Vivirito (gnomefreak) wrote : ProcModules.txt

apport information

Revision history for this message
John Vivirito (gnomefreak) wrote : UdevDb.txt

apport information

Revision history for this message
John Vivirito (gnomefreak) wrote :

I choose this being a graphics bug in kernel by mistake, but the rest of info should be helpful.
Let me know if you need me to redo apport-collect

Revision history for this message
John Vivirito (gnomefreak) wrote :

Didn't relize i reported this bug 2 times. marked as a duplicate of bug #527026

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