Activity log for bug #563094

Date Who What changed Old value New value Message
2010-04-14 14:58:16 John Vivirito bug added bug
2010-04-14 14:58:16 John Vivirito attachment added ubuntu-bug_error http://launchpadlibrarian.net/44158381/ubuntu-bug-error.png
2010-04-14 15:00:00 John Vivirito tags apport-collected
2010-04-14 15:00:04 John Vivirito description When trying to report a bug on the package "linux" when booted to an older kernel it fails to report it stating that the package is not a genuine package. Steps to reproduce: 1. Boot into latest kernel (in this case the version is linux-image-2. 2.6.32-20.30) 2. Reboot into linux-image-2. 2.6.32-19.28 3. Report bug using the following command "ubuntu-bug linux" 4. Answer the questions that you are asked 5. Get the error: "The problem cannot be reported: This is not a genuine Ubuntu package" What i expect to happen: To be able to report the bug What happens: Unable to report bug due to the above error I will attach a screen shot of error. When trying to report a bug on the package "linux" when booted to an older kernel it fails to report it stating that the package is not a genuine package. Steps to reproduce: 1. Boot into latest kernel (in this case the version is linux-image-2. 2.6.32-20.30) 2. Reboot into linux-image-2. 2.6.32-19.28 3. Report bug using the following command "ubuntu-bug linux" 4. Answer the questions that you are asked 5. Get the error: "The problem cannot be reported: This is not a genuine Ubuntu package" What i expect to happen: To be able to report the bug What happens: Unable to report bug due to the above error I will attach a screen shot of error. --- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21. Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gnomefreak 1156 F.... pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'Live'/'SB Live! Value [CT4780] (rev.7, serial:0x80221102) at 0xece0, irq 16' Mixer name : 'TriTech TR28602' Components : 'AC97a:54524123' Controls : 216 Simple ctrls : 38 CurrentDmesg: [ 22.876867] usb 2-1: usbfs: interface 0 claimed by usblp while 'usb' sets config #1 [ 28.808033] eth0: no IPv6 routers present [ 35.060036] end_request: I/O error, dev fd0, sector 0 [ 35.116036] end_request: I/O error, dev fd0, sector 0 DistroRelease: Ubuntu 10.04 HibernationDevice: RESUME=UUID=16db1d01-e62f-4077-97d5-0b3921912adc IwConfig: lo no wireless extensions. eth0 no wireless extensions. Lsusb: Bus 002 Device 002: ID 03f0:c002 Hewlett-Packard PhotoSmart 7800 series Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 002: ID 09da:0006 A4 Tech Co., Ltd Optical Mouse WOP-35 / Trust 450L Optical Mouse Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: Dell Computer Corporation OptiPlex GX400 NonfreeKernelModules: nvidia Package: linux (not installed) ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-19-generic root=UUID=d48dd035-c4de-4431-a00c-a0f3a923199e ro quiet splash ProcEnviron: PATH=(custom, user) LANG=C SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1 Regression: Yes RelatedPackageVersions: linux-firmware 1.34 Reproducible: Yes RfKill: Tags: lucid graphics regression-release needs-upstream-testing Uname: Linux 2.6.32-19-generic i686 UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare dmi.bios.date: 10/05/2001 dmi.bios.vendor: Dell Computer Corporation dmi.bios.version: A05 dmi.board.name: OptiPlex GX400 dmi.board.vendor: Dell Computer Corporation dmi.chassis.type: 6 dmi.chassis.vendor: Dell Computer Corporation dmi.modalias: dmi:bvnDellComputerCorporation:bvrA05:bd10/05/2001:svnDellComputerCorporation:pnOptiPlexGX400:pvr:rvnDellComputerCorporation:rnOptiPlexGX400:rvr:cvnDellComputerCorporation:ct6:cvr: dmi.product.name: OptiPlex GX400 dmi.sys.vendor: Dell Computer Corporation
2010-04-14 15:00:12 John Vivirito attachment added AlsaDevices.txt http://launchpadlibrarian.net/44158508/AlsaDevices.txt
2010-04-14 15:00:16 John Vivirito attachment added AplayDevices.txt http://launchpadlibrarian.net/44158512/AplayDevices.txt
2010-04-14 15:00:19 John Vivirito attachment added ArecordDevices.txt http://launchpadlibrarian.net/44158518/ArecordDevices.txt
2010-04-14 15:00:27 John Vivirito attachment added BootDmesg.txt http://launchpadlibrarian.net/44158524/BootDmesg.txt
2010-04-14 15:00:31 John Vivirito attachment added Card0.Amixer.values.txt http://launchpadlibrarian.net/44158525/Card0.Amixer.values.txt
2010-04-14 15:00:37 John Vivirito attachment added Card0.Codecs.codec97.0.ac97.0.0.txt http://launchpadlibrarian.net/44158545/Card0.Codecs.codec97.0.ac97.0.0.txt
2010-04-14 15:00:41 John Vivirito attachment added Card0.Codecs.codec97.0.ac97.0.0.regs.txt http://launchpadlibrarian.net/44158601/Card0.Codecs.codec97.0.ac97.0.0.regs.txt
2010-04-14 15:00:46 John Vivirito attachment added Lspci.txt http://launchpadlibrarian.net/44158618/Lspci.txt
2010-04-14 15:00:52 John Vivirito attachment added PciMultimedia.txt http://launchpadlibrarian.net/44158624/PciMultimedia.txt
2010-04-14 15:00:58 John Vivirito attachment added ProcCpuinfo.txt http://launchpadlibrarian.net/44158626/ProcCpuinfo.txt
2010-04-14 15:01:01 John Vivirito attachment added ProcInterrupts.txt http://launchpadlibrarian.net/44158627/ProcInterrupts.txt
2010-04-14 15:01:05 John Vivirito attachment added ProcModules.txt http://launchpadlibrarian.net/44158628/ProcModules.txt
2010-04-14 15:01:10 John Vivirito attachment added UdevDb.txt http://launchpadlibrarian.net/44158633/UdevDb.txt
2010-04-15 13:34:26 John Vivirito marked as duplicate 527026