Garbled display - Compaq Presario SR1610NX

[Dean Kinard]

Binary package hint: firefox

The display for FireFox has been garbled for about the last week. I have been updating 10.04 Beta daily and only started seeing this problem about a week ago (sorry, I don't remember the exact day). My guess is that is may be caused by one of the video driver updates. This computer uses and embedded ATI Radeon XPress 200 chipset and shares memory with the computer.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: firefox 3.6.3+nobinonly-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-19-generic i686
NonfreeKernelModules: wl
Architecture: i386
Date: Sun Apr 11 15:27:15 2010
FirefoxPackages:
 firefox 3.6.3+nobinonly-0ubuntu2
 firefox-gnome-support 3.6.3+nobinonly-0ubuntu2
 firefox-branding 3.6.3+nobinonly-0ubuntu2
 abroswer N/A
 abrowser-branding N/A
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: firefox

[Dean Kinard (dandjkinard)]

This appears to have been caused by my changing a preference setting from "normal" to "extra" in:

Preferences -> Appearance -> Visual effects

I have changed the setting back to "normal" will post if I see any more garbled displays.

[Dean Kinard (dandjkinard)]

Nope....problem is still there even after changing the setting back to normal.

[Dean Kinard (dandjkinard)]

One of Lucid's pre-release updates must have corrected this problem. The display is now working as expected. I'm not sure which of the updates corrected this problem.....but THANKS!

[Dean Kinard (dandjkinard)]

Nope .....Once again I have been proven wrong. The display still appears garbled occasionally.

[Draycen DeCator (ddecator)]

Thank you for reporting this to Ubuntu. Could you please answer a few questions for us?

1. Is Firefox the only application showing this behavior?
2. Could you provide us with a screenshot of the issue?
3. Are there any specific steps that can consistently reproduce this bug, or does it happen randomly?

[Dean Kinard (dandjkinard)]

1. I think Firefox is the only application where I have seen this problem.
However, I always run
     Firefox maximized, so I'm not sure if I would have noticed the problem
somewhere else on
     the desktop.
2. The next time this occurs I will capture a screenshot and possibly a
digital picture if the
     screenshot does not show the problem. When I say the screen is
garbled, I see horizontal
     lines on portions of the screen (almost like a sync problem), and some
messed up characters
     (almost like a video memory problem). However, I multi-boot this
system with Ubuntu 9.10 and
     Windows XP and have not seen the problem in the other 2 systems. I
must say, however, that
     I mostly am running Ubuntu 10.04.
3. There does not appear to be any pattern to when this occurs. It appears
to happen randomly
    while browsing. A page refresh may clear up portions of the display but
not completely completely
    correct the display. The desktop looks normal after exiting Firefox.

Update: I was able to capture an occurrence and have attached a screen
save. Highly intermittent.
I finally was able to recreate by opening all links in one of my bookmark
folders and then looking
through the tabs until I saw a corrupted display.

Dean Kinard

On Tue, Apr 27, 2010 at 10:36 PM, Draycen DeCator <email address hidden>wrote:

> Thank you for reporting this to Ubuntu. Could you please answer a few
> questions for us?
>
> 1. Is Firefox the only application showing this behavior?
> 2. Could you provide us with a screenshot of the issue?
> 3. Are there any specific steps that can consistently reproduce this bug,
> or does it happen randomly?
>
> ** Changed in: firefox (Ubuntu)
> Status: New => Incomplete
>
> --
> Garbled display - Compaq Presario SR1610NX
> https://bugs.launchpad.net/bugs/561011
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox
>
> The display for FireFox has been garbled for about the last week. I have
> been updating 10.04 Beta daily and only started seeing this problem about a
> week ago (sorry, I don't remember the exact day). My guess is that is may
> be caused by one of the video driver updates. This computer uses and
> embedded ATI Radeon XPress 200 chipset and shares memory with the computer.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: firefox 3.6.3+nobinonly-0ubuntu2
> ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
> Uname: Linux 2.6.32-19-generic i686
> NonfreeKernelModules: wl
> Architecture: i386
> Date: Sun Apr 11 15:27:15 2010
> FirefoxPackages:
> firefox 3.6.3+nobinonly-0ubuntu2
> firefox-gnome-support 3.6.3+nobinonly-0ubuntu2
> firefox-branding 3.6.3+nobinonly-0ubuntu2
> abroswer N/A
> abrowser-branding N/A
> InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
> ProcEnviron:
> PATH=(custom, user)
> LANG=en_US.utf8
> SHELL=/bin/bash
> SourcePackage: firefox
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/561011/+subscribe
>

[Dean Kinard (dandjkinard)]

1. I think Firefox is the only application where I have seen this problem.
However, I always run
     Firefox maximized, so I'm not sure if I would have noticed the problem
somewhere else on
     the desktop.
2. The next time this occurs I will capture a screenshot and possibly a
digital picture if the
     screenshot does not show the problem. When I say the screen is
garbled, I see horizontal
     lines on portions of the screen (almost like a sync problem), and some
messed up characters
     (almost like a video memory problem). However, I multi-boot this
system with Ubuntu 9.10 and
     Windows XP and have not seen the problem in the other 2 systems. I
must say, however, that
     I mostly am running Ubuntu 10.04.
3. There does not appear to be any pattern to when this occurs. It appears
to happen randomly
    while browsing. A page refresh may clear up portions of the display but
not completely completely
    correct the display. The desktop looks normal after exiting Firefox.

Update: I was able to capture an occurrence and have attached a screen
save. Highly intermittent.
I finally was able to recreate by opening all links in one of my bookmark
folders and then looking
through the tabs until I saw a corrupted display.

Dean Kinard

On Tue, Apr 27, 2010 at 10:36 PM, Draycen DeCator <email address hidden>wrote:

> Thank you for reporting this to Ubuntu. Could you please answer a few
> questions for us?
>
> 1. Is Firefox the only application showing this behavior?
> 2. Could you provide us with a screenshot of the issue?
> 3. Are there any specific steps that can consistently reproduce this bug,
> or does it happen randomly?
>
> ** Changed in: firefox (Ubuntu)
> Status: New => Incomplete
>
> --
> Garbled display - Compaq Presario SR1610NX
> https://bugs.launchpad.net/bugs/561011
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox
>
> The display for FireFox has been garbled for about the last week. I have
> been updating 10.04 Beta daily and only started seeing this problem about a
> week ago (sorry, I don't remember the exact day). My guess is that is may
> be caused by one of the video driver updates. This computer uses and
> embedded ATI Radeon XPress 200 chipset and shares memory with the computer.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: firefox 3.6.3+nobinonly-0ubuntu2
> ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
> Uname: Linux 2.6.32-19-generic i686
> NonfreeKernelModules: wl
> Architecture: i386
> Date: Sun Apr 11 15:27:15 2010
> FirefoxPackages:
> firefox 3.6.3+nobinonly-0ubuntu2
> firefox-gnome-support 3.6.3+nobinonly-0ubuntu2
> firefox-branding 3.6.3+nobinonly-0ubuntu2
> abroswer N/A
> abrowser-branding N/A
> InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
> ProcEnviron:
> PATH=(custom, user)
> LANG=en_US.utf8
> SHELL=/bin/bash
> SourcePackage: firefox
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/561011/+subscribe
>

[Draycen DeCator (ddecator)]

Thank you for reporting this to Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If this helps, you might want to try to disable all your extensions and re-enable them one by one until you find the problematic one.

You can start the profile manager with the following command:
firefox -ProfileManager

[philak (philak58)]

   I have the same problem with firefox and chrome. midori runs real slow, not sure if related. I started with upgrade to 10.04 64bit, tried fresh install 64 bit and then tried 32bit. Same behavior with all three.
   I also have the ATI Radeon x200.

[John Vivirito (gnomefreak)]

This doesn't seem to be related to Firefox only. This is likely to be either ATI Xorg or Compiz. Moved to Ubuntu task until it can be re-assigned

[Launchpad Janitor (janitor)]

[Expired for Ubuntu because there has been no activity for 60 days.]